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Troubleshooting
This basic troubleshooting guide will help to identify general malfunctions and offer
instructions for quick resolution of these problems.
If the failure or malfunction cannot be resolved by following these instructions, please contact a
qualified technician.
1.
The DVR is not working after startup. What happened
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Check the adapter input – are all of the input cables connected properly?
Check the power cord; is it properly connected to the power source?
Check the on/off switch – is it turned on?
Check the upgrade procedure.
Check the main board of the DVR – do all of the indicators indicate that the settings
are correct?
2.
What should be done if the DVR is rebooting automatically or has stopped midway
through starting up?
Check for the following problems:
Unstable or low input voltage.
The connection to the hard disk drive is unstable or dysfunctional.
Excessively high or low temperature, too much dust, or other physical factors that
could affect the DVR’s ability to operate.
The hardware of the DVR is defective – take the device to a certified technician to
have it examined.
3.
What if there is no output of single-channel, multi-channel or all-channel video?
Check the camera locally with a test monitor to make sure it is operating.
Check the cable for connecting video input/output in the back panel of DVR to
make sure it is securely connected.
Check the brightness of the picture and restore the original default setting.
Check to see if there is no video input signal or if the video input signal is too weak.
Make sure the display settings have been configured correctly.
The hardware of DVR could be defective – take the device to a certified technician
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