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Supervisor Menu and Password

To access the Supervisor menu, press the

Menu

key twice, and then F3 (the Down

arrow key).

The first time you go to the menu, the password is

01483

. You will be prompted to

change it before you can process any transactions.

End of Day Reports

Press the

key twice, and then

REPORTS

.

Key in the Supervisor password and press

Confirm

.

The following reports are available:

END OF DAY

: This prints both the “Z REPORT” and the “BANKING” report.

Important.

This MUST be done at the end of each trading day.

BANKING

: reports the total value of processed transactions, and that the totals

have been confirmed by the acquirer.

X REPORT

: a running total of all transactions, without resetting any totals. It can

be used to check against individual receipts and the BANKING report.

Z REPORT

: a total of transactions taken during a trading period. The Z report will

also reset the totals. This can be useful if, for example, you run a breakfast service
and a lunch service, and you wish to total each trading period separately.

Consult the

online help

for further instruction on how to use your terminal.

9

valitor.com

Summary of Contents for Move 3500

Page 1: ...Getting Started with the Ingenico Move 3500 WiFi...

Page 2: ...you will receive Ingenico Move 3500 BT WiFi Charging base unit Power cord Ethernet cable Getting Started When you receive your terminal you should set your terminal up in a convenient location charge...

Page 3: ...ging You can also connect the power cord directly into the terminal charging port on the left of the terminal The power cord provided with this equipment is specifically designed for Ingenico terminal...

Page 4: ...your terminal or base Clean it with a soft cloth Do not use water cleaning agents or abrasive materials Be sure to turn off the terminal before cleaning The magnetic swipe and chip card readers should...

Page 5: ...essing this and the key turns off the terminal Cancel Press to cancel a transaction Confirm Press to confirm anything that has been typed into the terminal Also used to turn on the terminal Paper feed...

Page 6: ...home screen 2 Select Control panel from the menu 3 Then select Terminal settings 4 Then select Comm means 5 In the Comms menu select Wi Fi 6 Select your provider from the list provided 7 The Wi Fi ico...

Page 7: ...ion 7 If the transaction is authorised then an AUTH CODE will be shown 8 The terminal will print two receipts The merchant copy is printed automatically Press Confirm to print the customer copy Contac...

Page 8: ...horisation and will prompt you to choose Decline or Accept 9 The result of the CSC AVS check is displayed and the two receipts are printed Refunding a Sale Chip and PIN 1 From the idle screen press th...

Page 9: ...Important This MUST be done at the end of each trading day BANKING reports the total value of processed transactions and that the totals have been confirmed by the acquirer X REPORT a running total of...

Page 10: ...ontacting Valitor If you have general queries contact Customer Support on 0808 204 0349 For Republic of Ireland customers it s 44 808 204 0349 To talk to Technical Support call 0808 204 0347 If you ar...

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