Desk Series
900024281 R11 000 05/1016
Copyright© 2016 Ingenico
All rights reserved
9
CAUTION
Positioning of the terminal on check stand must be in such
a way to make cardholder PIN (Personal Identification
Number) spying infeasible. Installing device on an adjustable
stand must be in such a way that consumers can swivel the
terminal sideways and/or tilt it forwards/backwards to a
position that makes visual observation of the PIN-entry
process difficult. Positioning of in-store security cameras
such that the PIN-entry keypad is not visible. NEVER ask the
customer to divulge their PIN Code. Customers should be
advised to ensure that they are not being overlooked when
entering their PIN Code.
3_4
Desk series : Fixed Installation
If the device is to be used in a situation where it is not possible for the
cardholder to pick up and shield their PIN entry themselves, the
device may be used without PIN shield, but it must be installed in the
following manner:
a)
The device must be angled at 45 or more, so that oversight of the PIN
entry from the rear of the device is not possible.
b)
The device must either be fitted in a swivel stand – so that the
customer can position the device in the best angle to prevent oversight
– or the device must be fixed in the best possible position to prevent
oversight if such a generic position exists in the specific environment
to which the device is installed.
c)
The device environment must be accompanied with conspicuous
notices and educational material which informs the customer to shield
their PIN during PIN entry.
d)
The device must be deployed so that oversight from other
customers, either in different payment lanes, or in other areas of
the shopping environment, is prevented. This may be achieved
through the placement of the lanes and device , so that the customer
is automatically positioned between the device keypad and other
customers. Alternatively, it may be achieved by the environment in
which the device is installed, so that the checkout itself shields the PIN
entry process.
e)
The terminal is exclusively made for indoor use If the above
conditions are not fulfilled, the device with PIN shield must be used.