I
NFRA
S
CAN Infrascanner Model 2000 Operator Manual
INFRASCAN, INC. VERSION 1 Page 32 of 41
Problem:
Infrascanner does not communicate with PC.
There is dirt on the cradle pins of
either the Infrascanner or the
Cradle.
Ensure that the cradle pins are clean and free of
debris on the Infrascanner and the Cradle. Ensure
that the cradle pins press in and extend freely.
Problem:
The date resets to an incorrect date.
The batteries were removed for
more than 5 minutes and the
clock backup battery was drained.
Set the date and time in the Settings section of the
software.
Problem:
After selecting the “Next” button to start a measurement, there is a
“communications error” message instead of the “waiting probe” message in the
bottom left of the Measurement screen.
Software error.
Take off the Disposable Fiber Optic Shield and put
it back on to reset the Infrascanner.
Problem:
The error tone was heard and there is an error message on the screen.
The Infrascanner is low/out of
memory.
Delete the HSData folder, the Pindex.dat, the
Psettings.dat, and the HSTrace files when
connected to a PC. This will reset the sequential file
counter to 1.
The optical density algorithm
detected a problem with the
incoming data.
Clear the error message by pressing the green
button and then follow the recommended corrective
action on the screen.
Summary of Contents for 2000
Page 2: ......
