InfoSight LabeLase 1000P Page 24 Operation Manual Download

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LL1000P® Plate printer

BASIC TROUBLE SHOOTING

Service during normal business hours (Monday-Friday, 8am-5pm):

1.888.642.3600 (outside the USA call +1.740.642.3600)

Emergency after-hours service:

1.800.401.0716 (outside the USA call +1.740.642.4666)

Red LED Status Light:



STEADY ON: ready to print.



OFF: no power to laser (power cord, key switch, power switch, fuses).



SLOW BLINK: out of tag stock.



FAST BLINK: E-STOP.

Problem:

Marker does not respond to print button.



Check power cord.



Check key switch.



Check E-STOP.



Check tag stock.



Check serial cable to PC.



Producer™ software must be running on the connected PC.



Main Producer™ screen indicates printer status – “ONLINE”, “ESTOP” or “UNKNOWN
MODE”. If UNKNOWN MODE, check communications cable and settings.



From within Producer™, click on HELP-ABOUT. If the FIRMWARE VERSION is blank, your
PC does not see the printer. Check communications cable and settings.

Problem:

Out of tag message on PC screen.



This is normal for the LL1000P Plate Printer. No action required.

Problem:

Printing seems to stop unexpectedly and/or printed information seems to be missing

at the beginning or end of the tag.



Check the tag layout for any print fields in the reserved “non-printing” areas of the plate (see

previous section in this manual).



Verify that the programmed plate length matches the actual physical plate length. From the

LAYOUT DESIGNER, go to SETUP…GEOMETRY.

Problem:

Tag print appears very light, fine lines appear to drop out.



Reduce laser speed (DARKER)



Increase Laser Duty Cycle.



Increase Laser Off Tickle (SETUP-PRINTER CONFIGURATION).



Final output lens may require cleaning (see Maintenance section below).

Problem:

Tag print shows “shadows”



Decrease Laser Off Tickle (SETUP-PRINTER CONFIGURATION).

Problem:

Tag print not aligned correctly on the tag



Use Producer™ Layout Designer to adjust the layout.



The printer may need to be re-calibrated. See the Troubleshooting & Maintenance / Feed and Tag

Adjustment section of the built-in help in Producer™.

Problem:

Barcode too long for tag size.



Reduce number of characters in barcode data.



Use more efficient barcode symbology.



Reduce barcode scale.

Summary of Contents for LabeLase 1000P

Page 1: ...0 U S Highway 23 P O Box 5000 Chillicothe Ohio 45601 USA 1 740 642 3600 Tel M F 8am 5pm US Eastern Time Zone 1 800 401 0716 Emergency Service U S Canada outside normal business hours 1 740 642 4666 Emergency Service International outside normal business hours 1 740 642 5001 Fax www infosight com ...

Page 3: ...limited to lost profits arising out of or relating to this manual or the information contained in it even if INFOSIGHT CORPORATION has been advised knew or should have known of the possibility of such damages INFOSIGHT CORPORATION expressly warrants the equipment manufactured by it as set forth in the Standard Terms and Conditions of Sale INFOSIGHT CORPORATION makes no other warranties either expr...

Page 4: ...manent eye or skin damage Refer to Laser Safety page 30 for more information on laser safety Labels Warnings Caution Laser Radiation See Appendix A Warning label located on the front and top of the main cover CLASS 4 INVISIBLE LASER RADIATION WHEN OPEN AVOID EYE OR SKIN EXPOSURE TO DIRECT OR SCATTERED RADIATION Warning label located above the rating plate on the back of the Laser Marker CLASS 1 LA...

Page 5: ... authorized to do so in writing by INFOSIGHT In addition to any other right of INFOSIGHT INFOSIGHT has the right to terminate this license if the terms of this license are violated 4 RESTRICTION ON USE AND TRANSFER The single processor version s of the PROGRAM s and Documentation are to be used on one computer or embedded system at any one time The multi processor version s of the PROGRAM s and Do...

Page 6: ...l suffixes R S and U do not change the basic functioning of the marker or Producer software unless otherwise stated explicitly This OPERATIONS manual is intended as a companion to the ONLINE REFERENCE MANUALS supplied with the Producer Designer software package and also available on the Infosight webpage http www infosight com labelaseproducer2 producer http www infosight com labelaseproducer2 des...

Page 7: ..._ 9 TAG LAYOUT TIPS ______________________________________________________ 10 DIAGNOSING PRINT QUALITY ISSUES ______________________________________ 13 PRINTER CONFIGURATION LASER SETTINGS _______________________________ 14 CYCLE TIME CONSIDERATIONS____________________________________________ 14 BASIC TROUBLE SHOOTING ______________________________________________ 16 NORMAL MAINTENANCE SERVICING__...

Page 9: ...l connector wiring diagram at the back of this manual for additional information if another serial cable is required SOFTWARE INSTALLATION Before connecting the printer to your PC LabeLase Producer software should first be installed on your PC The easiest way to install the software is to use the Installer Thumb Drive that came with your new printer In addition to installing the correct version of...

Page 10: ...tacle NOTE both sides of the incoming line voltage are fused See the Maintenance section for instructions on replacing fuses 3 Place the security key into rear of machine The key functions as an ON OFF switch 4 Turn key to the vertical ON position NOTE The security key can only be removed when in the OFF position 5 Press the power switch to the ON position 1 PRINTER COMMUNICATIONS LL1000P series o...

Page 11: ...ement on the plate as well as plate length Each plate is marked with a unique ITM number which can be included in the filename for the tag layout for future convenience in selecting the proper plate for printing Plates are individually labeled with a unique ITM part number 4 Carefully insert the plate into the front slot of the Plate Printer in the direction of the arrows on the plate NOTE it is n...

Page 12: ...ely during printing 7 To load a tag simply slide it into the pocket towards the buttons pressing it lightly against the buttons and snap the tag down firmly into the pocket so that it sits flat 8 To remove the tag use a pencil or other small pointed object to carefully lift the edge of the tag under the milled slot and pop the tag out of the pocket Be careful not to use excessive force or you may ...

Page 13: ...the plate will return to the out and ready position so that the tag may be removed 10 Repeat step 6 as many times as required Plate Out Ready Insert Blank Tag Plate Retracted Plate Out Ready Empty Pocket Printing Printed Tag CHANGING TAG SIZES 11 A single plate may contain a single tag size or multiple tag sizes If the plate already being used in the printer has a pocket for the new required tag s...

Page 14: ...ntarily will cause the plate to eject from the front Pressing and holding the FEED button will cause the plate to eject from the rear 13 Then return to step 2 above loading a new template and its corresponding plate NOTE If you find you are frequently changing plates for just a few different tag sizes it may be possible to design a single custom plate containing pockets for all your commonly used ...

Page 15: ... drawn automatically into the printer printing will be begin automatically there is no need to press the print button and when finished printing the plate will be fully ejected automatically With two or more identical plates this feature makes it possible to pre load plate 2 with tags while plate 1 is printing Then as soon as plate 1 is finished it can be quickly removed and plate 2 inserted Print...

Page 16: ...ed UNDO REDO to easily correct mistakes Optional placement grid with snap to placement aid Optional field anchor display shows field alignment Zoom in out for detailed display Tag geometry features such as holes slots bare edges and bend lines can be shown Prints all PC installed fonts including Unicode characters for all languages User selectable download of message data from a host computer via ...

Page 17: ...a standard 1x3 pocket centered on a 3 x10 plate ITM 25044 as shown below but the main points will apply to all plates of all sizes Non printing option available for all graphics and logo fields to aid in visualizing plate pockets for fine tuning of print placement Plate and layout can be labeled with non printing ITM number descriptive information and feed direction arrows OUT OF TAGS Message will...

Page 18: ... with light grey shading If desired the FILLED checkbox can be unchecked leaving behind the outline of the box Line thickness can be adjusted as necessary to aid in visibility B SPECIAL POCKET SHAPES To help visualize pockets for custom designed die cut tags special logo images can be designed in a graphic program such as MS Paint saved as a monochrome bitmap and imported directly into Producer NO...

Page 19: ... printed fields The pocket outlines are intended as visualization aids only D PRINTABLE PLATE AREA Normally the tag layout template will already be created with the pocket outline in the correct nominal location Producer provides the flexibility to modify existing layout designs and create all new designs with very few software restrictions However for proper functioning of the LL1000P plate marke...

Page 20: ...cket only uses 1 inch of actual plate width Reducing the programmed tag width Layout Designer Setup Geometry Dimensions to more closely match the tag pocket width dimension will significantly reduce printing cycle time NOTE it will be necessary to first move the tag layout fields down to align them to the Y 0 coordinate before reducing the tag width NOTE for fastest cycle times a tag size and orie...

Page 21: ...uttons in the pocket A magnifying glass may be helpful If the buttons are missing or damaged contact your sales representative or the factory for a replacement It is also possible to reduce the maximum and minimum stepper frequencies for the internal plate feed rollers This is accomplished from the Producer main menu go to SETUP PRINTER CONFIGURATION STEPPER MOTOR See the built in help screens for...

Page 22: ...st also be increased to achieve the same relative blackness Some materials with especially sensitive surfaces such as PermaLabel will print more consistently at lower duty cycles and therefore correspondingly lower laser speeds Tickle controls the readiness of the laser to fire and helps maintain consistency of marking across the tag surface Some tag materials are more sensitive to power variation...

Page 23: ...r text to create darker easier to read characters Also try using the BOLD font setting instead of a larger font size 4 Design printing to run ACROSS the tag at 90 rotation right angles to tag feed rather than down the tag at 0 rotation printing parallel to tag feed is slower 5 Avoid drawing graphic boxes around text or other graphics with long vertical parallel to tag feed lines 6 Combine text str...

Page 24: ...C screen This is normal for the LL1000P Plate Printer No action required Problem Printing seems to stop unexpectedly and or printed information seems to be missing at the beginning or end of the tag Check the tag layout for any print fields in the reserved non printing areas of the plate see previous section in this manual Verify that the programmed plate length matches the actual physical plate l...

Page 25: ...ormation Problem Printer seems to function correctly and sounds normal but the tag is blank with no printing Check the laser speed setting if it is too fast LIGHTER setting there may be insufficient laser power to activate the tag coating Move the slider bar to a DARKER setting Check the final pass through lens to be sure it is properly installed and not blocked Check the tag layout to make sure i...

Page 26: ...dustrial contaminants or vapors typical of a factory or mill environment As the filter element accumulates dust and pollen over time air flow through the printer may be reduced This may cause excessive dust to accumulate on the internal optics lenses and mirrors which may shorten their life considerably Therefore it is important to monitor the condition of the filter and determine the appropriate ...

Page 27: ... fuses remove the fuse holder on the back of the printer between the power cord input and the on off rocker switch The fuse holder only goes back in one way If it does not fit easily turn it upside down and then insert it gently so that it snaps in place FUSE HOLDER FUSE HOLDER REMOVED FUSES ARE RATED FOR 250V 5A AC CAUTION BE SURE TO REMOVE THE AC POWER CORD BEFORE REMOVING THE FUSE HOLDER OR PER...

Page 29: ...0 642 4666 International On Site Service InfoSight Corporation can dispatch a Field Service Engineer to your facility to perform equipment start up repair maintenance and training Service Contracts Periodic scheduled on site maintenance technical service and extended warranties can be arranged by contacting Customer Service at the number below Factory Service Call Customer Service for a Return Aut...

Page 30: ...late printer FUNCTIONAL BLOCK DIAGRAM LabeLase 1000P Serial port connection to an IBM PC or equivalent Note Handshake protocol is XON XOFF Communications adapters such as USB to RS232 must support XON XOFF XON is DC1 CTL Q or 11h or 17 decimal XOFF is DC3 CTL S or 13h or 19 decimal ...

Page 31: ...ed as detailed in section II During service and or alignment the LabeLase 1000PS Plate Printer becomes a Class 4 device Servicing should be performed only by a Qualified Laser Service Safety Technician Because of the Class 4 classification InfoSight will provide such a person to be available to the end user of this marker The nominal power output of the laser used is 10 watts with a maximum peak p...

Page 32: ...liar with ANSI CDRH and OSHA standards for radiation emitting devices as they apply to them also ANSI Z136 1 1993 We will provide adequate data to the LSO Laser Safety Officer enabling LSO to designate NHZ nominal hazard zone as required pursuant to Class IV 3 4 1 CDRH 21 CFR J 1040 1 1040 5 OSHA Publication 8 1 7 Section II Chapter 6 Certifications EMC Emissions EN 55022 1994 A1 1995 A2 1997 Clas...

Page 33: ...h this declaration relates is in conformity with the following standard s or other normative documents auf das sich diese Erklärung bezieht mit der den folgenden Norm en oder Richtlinie n übereinstimmt auquel se réfère cette déclaration est conforme à la aux norme s ou au x document s normatif s al que se refiere esta declaración es conforme a la s norma s u otro s documento s normativo s waarnaar...

Page 34: ...er systems are exempt from all control measures The Class 1 designation does not apply during times of maintenance or service where the safety controls of the device are defeated or otherwise removed The Class 1 environment resumes once the device is returned to its original state with all safety devices properly reconnected Class 2 This classification applies only to continuous wave CW and repeti...

Page 35: ...equirements that may need to be implemented in a laboratory setting The company Laser Safety Officer or designee should reference the applicable safety regulations for appropriate control measures to implement in the area the marker will be used 1 2 BIOLOGICAL EFFECTS OF LASER IRRADIATION 1 2 1 Eye Injury Because of the high degree of beam collimation a laser serves as an almost ideal point source...

Page 36: ...n carcinogenesis from UVB The shorter wavelengths are absorbed in the outer dead layers of the epidermis stratum corneum and the longer wavelengths have an initial pigment darkening effect followed by erythema if there is exposure to excessive levels The hazards associated with skin exposure are of less importance than eye hazards however with the expanding use of higher power laser systems partic...

Page 37: ... LABELASE 1000P COVER ASSEMBLY DRAWING ITM19696 LABELASE 1000P DRIVE ASSEMBLY DRAWING ITM24439 LABELASE 1000P OPTICS ASSEMBLY DRAWING ITM23138 LABELASE 1000P BASE ASSEMBLY DRAWING ITM19870 LABELASE 1000P SPOOL PAYOFF GENERAL ASSEMBLY DRAWING ITM19953 LABELASE 1000P LASER PLATE PRINTER WIRING DIAGRAM ...

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