Infortrend EonStor DS 4000 Series Hardware Manual Download Page 14

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Table of Contents

Controller LED for RAID Models ................................................................... 118

Controller LED for 12Gb/s SAS JBOD Models ............................................ 120

iSCSI / Ethernet Management Port LEDs .................................................... 121

10Gb iSCSI Host Port LEDs (Fibre) ............................................................ 122

10Gb iSCSI Host Port LEDs (RJ45) ............................................................ 122

8Gb Fibre-Host Port LEDs ........................................................................... 123

16Gb Fibre Channel Host Port LEDs ........................................................... 124

6G SAS-Host Port LEDs .............................................................................. 125

12G SAS-Host Port LEDs ............................................................................ 126

PSU & Built-in Cooling Module LEDs .......................................... 127

System Cooling Module (4U60 System) ..................................... 128

Alarms and I2C Bus .................................................................... 129

Audible Alarms ............................................................................................. 129

C ................................................................................................................ 129

Restoring Default System Settings.............................................. 130

Restoring Default Settings ........................................................................... 130

System Maintenance ........................................... 132

Replacing the Controller Module(s): Single / Dual /

Simultaneous Upgrade ................................................................ 133

Replacing the Host Board ........................................................... 136

Replacing the Memory Module on RAID Systems ...................... 137

Replacing the CBM for RAID Models .......................................... 139

Replacing the Flash Backup Module ........................................................... 139

Super Capacitor Fault Conditions and Precautions ..................................... 140

Replacing Flash Backup Module (coupled with SuperCap) ........................ 141

Summary of Contents for EonStor DS 4000 Series

Page 1: ...Infortrend EonStor DS 4000 Series Hardware Manual...

Page 2: ...ith Infortrend product Before installing any software applications or components provided by a third party customer should ensure that they are compatible and interoperable with Infortrend product by...

Page 3: ...Americas Infortrend Corporation 435 Lakeside Dr Sunnyvale CA 94085 USA Tel 1 408 988 5088 Fax 1 408 988 6288 Email Technical Support Website China Infortrend Technology Ltd Infortrend Map D 403 Room 4...

Page 4: ...rthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or c...

Page 5: ...to 20cm clearance on the rear side Do not cover the enclosure openings Route the cables inside the rack cabinet Do not leave drive bays empty as it will affect airflow efficiency Secure each enclosure...

Page 6: ...ent When replacing components insert them as gently as possible while assuring full engagement Vibration and shock can easily damage hard drives Only qualified service personnel should open the enclos...

Page 7: ...discharge static electricity when installing or operating the enclosure Avoid dust debris carpets plastic vinyl and Styrofoam in your work area Do not remove any module or component from its anti stat...

Page 8: ...the Firmware User Manual on the CD ROM SANWatch software Consult the SANWatch User Manual on the CD ROM Revision History Version Date Description 1 0 Mar 2015 Initial release 1 1 May 2015 Added 2 5 f...

Page 9: ...nformation 3 Copyright Notice 4 Safety Precautions 5 Installation and Operation 5 Service and Maintenance 6 Important Notice 6 ESD Precautions 7 About This Manual 8 Revision History 8 Table of Content...

Page 10: ...ntroller System 25 Connection between RAID and JBOD 25 Chassis 26 Front Panel 26 Rear Panel 28 Internal Backplane 29 Front Panel Components 30 LED Panel 30 LED Panel 4U60 System 31 Drive Tray Bezel 32...

Page 11: ...king the System 50 Box contents 50 Preinstalled Components 50 Components to Be Installed 50 Installing Hard Drive 51 Hard Drive Installation Prerequisites 51 SAS Interface 53 Hard Drive Designation 54...

Page 12: ...ed Fabric Connection Single Controller 76 SAS Host Connections 78 DAS Direct Attached Storage Connection with Redundant Host Path 79 DAS Direct Attached Storage Connection to Two Servers 81 iSCSI Host...

Page 13: ...4U60 JBOD System 100 Single Controller Expansion Connections JB 3060L 101 Management Console Connections 102 Connecting RAID system to external consoles 102 Power Connections 103 Checklist 103 Power C...

Page 14: ...t in Cooling Module LEDs 127 System Cooling Module 4U60 System 128 Alarms and I2C Bus 129 Audible Alarms 129 I2C 129 Restoring Default System Settings 130 Restoring Default Settings 130 System Mainten...

Page 15: ...060L 146 Replacing System Cooling Module 4U60 System 147 Replacing System Cooling Module JB 3060L 148 Replacing a Hard Drive 148 Replacing a Hard drive 4U60 System 151 Replacing a Hard drive JB 3060L...

Page 16: ...ail Installation Procedure 165 Slide Rail System JB 3060L 168 Adjuster Pillars JB 3060L 168 Adjuster Pillar Installation JB 3060L 169 Slide Rail Enclosure Installation JB 3060L 170 Slide Rail Contents...

Page 17: ...on Description A DS EonStor DS systems JB JBOD systems B 40 where 0 indicates first generation 1 indicates second generation and so on C 12 2U system 12 hard drives capable 16 3U system 16 hard drives...

Page 18: ...odels RAID systems store hard drives and control the entire storage array while JBOD systems connect to a master RAID system and allow storage capacity expansion by adding more hard drives Hard drive...

Page 19: ...EonStorDS 1000 Series 19 Rear view...

Page 20: ...bination can further preserve cache data beyond 72 hours The embedded firmware features intelligent algorithms such as power saving modes variable fan speeds and exiled drive handling making this mode...

Page 21: ...e Cooling module is built into the power supply unit PSU to protect the system from overheating The two hot swappable PSUs provide constant power to the system The modular nature of the system and the...

Page 22: ...ems are indicated by an R in their model number please refer to Model Naming Conventions In dual controller configuration if one controller fails the second controller module will take over in a manne...

Page 23: ...the management role when Controller A cannot function properly due to hardware error controller module removal etc If the failed Controller A restarts or a replacement is installed Controller A will t...

Page 24: ...controller models are designated by a G or S in their model number The second controller slot is filled with a dummy cage D The 2UL C and 2UL model differs in the additional cooling module at the cent...

Page 25: ...dule and firmware upgrade see software manual If the model name is designated with a G it is not upgradeable to a dual controller configuration ESDS 4016S Upgradeable ESDS 4016G NOT upgradeable For de...

Page 26: ...gged constructed and divided into front and rear sections The chassis is designed to be installed into a rack or cabinet Front Panel 1 2 3 4 5 6 5 6 1 2 4 5 5 3 6 6 Hard drive trays drawers 1 Each dri...

Page 27: ...tems 4 The rotary ID switch is for users to set a unique ID to each JBOD when connected in a multi array environment Rackmount holes 5 There are two rackmount holes one on each side of the enclosure f...

Page 28: ...28 Rear Panel Description Description 1 Controller A 3 Power supply cooling module 2 Controller B or dummy cage 4 Cooling module 1 2 3 3 1 2 3 3 4 4 4 1 2 3 4...

Page 29: ...e later sections of this chapter Cooling module 4 The hot swappable cooling modules work together to keep the system within operating temperatures The cooling module of JB 2060L and JB 3060L is locate...

Page 30: ...us LED 2 cooling module status LED 3 temperature sensor status LED 4 System fault LED 5 Mute Service button 6 rotary ID switch for JBOD 7 For details please refer to LED Panel WARNING If critical faul...

Page 31: ...ute LED button 1 a power supply status LED 2 cooling module status LED 3 temperature sensor status LED 4 System fault LED 5 and rotary ID switch 6 Please refer to LED Panel for JBOD Models WARNING If...

Page 32: ...ve tray in chassis while a release button 2 can be used when retrieving disk drives from the chassis To the right of the bezel plate there is a drive busy LED 3 and a power status LED 4 WARNING Be car...

Page 33: ...hard drives When performing a maintenance task on hard drive s DO NOT remove more than one hard drive out of the drawer at a time DO NOT attempt to access the backplane board as it may lead to fatal...

Page 34: ...erneath the 4 Unlock tab push the tab upwards and pull the drawer out towards you WARNING When closing the drawers please do not place your hand s underneath the drawer while closing it as your finger...

Page 35: ...B port 5 Restore default LED 1 2 3 4 5 6 7 1 8 2 8 9 1 5 6 4 7 3 1 The controller on the dual controller models also features a Cache Backup Module CBM consisting of a Battery Backup Unit BBU and Flas...

Page 36: ...d slots if you are installing a host board for the first time please install it to the slot on the left next to SAS exp Ports WARNING The only time you should remove the controller is to install repla...

Page 37: ...oller status LEDs 3 extraction levers 4 and miniUSB port 5 2 3 1 5 4 4 1 2 3 5 4 4 1 5 3 2 5 The expansion controller contains a circuit board within a metal canister interfaced through hot swap docki...

Page 38: ...ge purposes and is reserved for manufacturer use only WARNING The only time you should remove the controller is to replace a failed controller The controller is built of sensitive components and unnec...

Page 39: ...time 1 2 NOTE The super capacitor is only charged partially when shipped Therefore after powering on the system the super capacitor will start charging to its full capacity It normally requires approx...

Page 40: ...a temperature sensor fails Elevated temperature if the temperature breaches the upper threshold set for any of the interior temperature sensors During the system initialization stage the cooling fans...

Page 41: ...and when pressed users can use the 6 extraction handle to pull out the PSU from the enclosure Should any of the LEDs light up red please arrange for a replacement immediately NOTE The left and right P...

Page 42: ...he status LED light up red please arrange for a replacement immediately WARNING HAZARDOUS MOVING PARTS KEEP FINGERS AND OTHER BODY PARTS AWAY When removing the system cooling module pull the module ap...

Page 43: ...built in 2 cooling modules to provide the system with airflow A 3 single LED indicates the PSU status When a power supply failure occurs the LED will light up red The PSU is secured by a 4 retention l...

Page 44: ...ward 2 Please note the cover cannot be removed in total from the enclosure 2 Locate the cooling module Remove the four screws 3 and pull out 4 the cooling module for maintenance or replacement 3 Slide...

Page 45: ...em will sound the alarm and deliver warning messages if there is a conflict between JBOD IDs If more than one JBOD is connected to the managing RAID system each JBOD needs a unique enclosure ID set us...

Page 46: ...SANWatch SANWatch is a browser based graphical user interface GUI software that can be installed on a local remote computer and accessed via the network The manager communicates with the array via the...

Page 47: ...following components can be user maintained and hot swappable Controller module dual controller models Cooling module 4U60 systems PSU including cooling modules Hard drive NOTE Normalized airflow ensu...

Page 48: ...ct your vendor for a replacement Hard drives SAS SATA hard drives must be purchased separately and be available prior to installing the system Cabling All the cables that connect the system to the hos...

Page 49: ...tem into a rack or cabinet requires at least two people due to its weight If you need to install the slide rails that came with the system please go here 3 Install CBM if necessary Install the CBM Bat...

Page 50: ...aining the SANWatch management software and its manual and Firmware Operation Manual and a product utility CD containing the Installation and Hardware Reference Manual this document Preinstalled Compo...

Page 51: ...he same manufacturer of the same model and claiming the same rated capacity may actually carry different block numbers meaning that their capacity may not be exactly the same When configuring hard dri...

Page 52: ...3 With a MUX board 4 paired to the hard drive 5 data signals is able to switch between controllers A and B signal ports indicated by the blue arrow dotted line Under normal circumstances controller B...

Page 53: ...ays must be separately purchased and applied The single controller JBODs do not require MUX kit Dual ported SAS and Single port SATA Connectors WARNING The hard drives and drive trays should only be i...

Page 54: ...yourself with the designations to avoid withdrawing the hard drive s out of the enclosure 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 2U systems 1 2 3...

Page 55: ...EonStorDS 1000 Series 55 JB 2060L JB 3060L...

Page 56: ...and its label side facing up If you have a MUX board and you want to install a SAS drive the MUX board should be removed Installing a 3 5 SAS HDD or single controller systems Installing a 3 5 HDD with...

Page 57: ...drive bay must be populated with a tray even if it does not contain a hard drive With a bay empty ventilation will be disrupted and the system will overheat With the hard drive tray bezel opened alig...

Page 58: ...hard drive connector end facing downwards and the bottom of the hard drive label facing you secure both brackets 1 with the supplied flathead screws 2 The bracket with the handle plate 3 should be on...

Page 59: ...firmly push it downwards to make full connection The bracket handle should clamp down onto the top of the hard drive When installing adding hard drives it is strongly recommended to install add 12 har...

Page 60: ...e JB 3060L To open the top cover of the enclosure push the two release buttons 1 simultaneously Move the top cover gently backward 2 Please note the cover cannot be removed in total from the enclosure...

Page 61: ...ve the controller from the enclosure 2 For users installing a new host board you will need to remove the screws holding the dummy covers in place 3 If you are replacing an existing host board please l...

Page 62: ...t When you feel the contact resistance use slightly more force and then push both of the ejection levers upwards indicated by the blue arrows to secure the controller into chassis 2 Secure the control...

Page 63: ...e channel bandwidth If for example two 6 drive logical arrays are associated with two IDs residing on a single host channel there may be a trade off with performance If your system comes with dual con...

Page 64: ...ten or bend the cables Host Side Topologies The primary concern for configuring host side topologies is to avoid points of failure It is therefore recommended that the host ports be connected to at le...

Page 65: ...nd four host IDs LUNs IDs 0 1 2 and 3 in a configuration where Host A accesses ID 0 one nexus Host B accesses ID 1 one nexus Host C accesses ID 2 one nexus Host D accesses ID 3 one nexus These connect...

Page 66: ...the Auto automatically configured setting The default value is 256 I O operations The appropriate Maximum Queued I O Count setting depends on how many I O operations the attached servers are performi...

Page 67: ...G Lasers can be hazardous and may cause permanent eye damage or blindness and therefore must be treated with respect and used with caution Never look directly at lasers while it is turned on Auto spee...

Page 68: ...remove any covers or attempt to gain access to the inside of the product Refer all servicing to qualified personnel FC port dust plugs Each FC port comes with a dust plug Remove these dust plugs only...

Page 69: ...most common topology currently in use Fibre Channel devices are all connected to a loop Each device is assigned an arbitrated loop physical address AL_PA The FC AL supports 124 devices in a single lo...

Page 70: ...odule 1 from its static protective package 2 Remove the dust plug 2 from the SFP transceiver module 3 Insert the SFP module into the system host ports The module will click into place 4 Remove the two...

Page 71: ...figuration Information RAID controller 2 Host server 2 Data path connection Fault tolerant data paths Host channel bandwidth 6400 MB s Above is an example demonstrating simple end to end connections w...

Page 72: ...sary in order to avoid access contention CH1 ID112 LD0 CH3 ID112 LD1 CH0 ID112 CH2 ID112 HBA 1 HBA 0 CH1 ID112 CH0 ID112 HBA 1 HBA 0 CH3 ID112 CH2 ID112 EonPath EonPath Channels Controller A Host CH0...

Page 73: ...l drives using more host channel IDs or LUN numbers If a server has multiple data paths to a RAID system a multi path software is necessary e g the EonPath driver The two logical drives in the above d...

Page 74: ...BA 1 HBA 0 HBA 1 HBA 0 EonPath HBA 1 HBA 0 HBA 1 HBA 0 CH2 A116 CH3 A116 CH2 B117 CH3 B117 CH2 B118 CH3 B118 CH2 A119 CH3 A119 CH0 A112 CH2 A116 CH0 B114 CH2 B118 CH0 B113 CH2 B117 CH0 A115 CH2 A119 C...

Page 75: ...tion can withstand a failure of a single component e g RAID controller HBA cable or FC switch Each logical partition is redundantly mapped to multiple host channel IDs in an AAPP Active Active Passive...

Page 76: ...7x 1x Ethernet A 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7x 1x C 1 2 3 4 5 6 7 8 9 1011 12 A B 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7x 1x Ethernet A 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7 x 1 x C Channels Controller...

Page 77: ...ion is mapped to a single host channel ID If you prefer path redundancy you can map a logical partition to IDs residing on two different channels You will then need the EonPath driver to manage access...

Page 78: ...s 28AWG x 8 pairs are characterized by 100ohm black colors UL approved lead free 50 120 or 170cm cable lengths connectors can be secured to chassis receptacle using latching mechanism WARNING All SAS...

Page 79: ...age Connection with Redundant Host Path HBA 1 HBA 0 CH0 AID CH1 AID CH0 AID CH1 BID CH0 AID CH0 BID RAID LV LD LD CH1 BID CH1 AID CH1 AID CH1 BID CH0 AID CH0 BID CH0 BID CH0 AID EonPath EonPath CH0 AI...

Page 80: ...more hard drives over the SAS expansion links you can create more logical groups of drives Avail these logical partitions using more LUN numbers NOTE EonPath multipath software or Linux Device Mapper...

Page 81: ...t Attached Storage Connection to Two Servers CH0 AID CH1 AID CH1 AID CH0 AID LV LD RAID LV LD NOTE If you would like a LUN a logical partition to be accessed by multiple hosts file locking or multipat...

Page 82: ...itiators software or hardware or via Gigabit Ethernet switches To servers equipped with iSCSI HBA preferably a hardware TOE TCP IP Offload Engine card and then to client stations with an Ethernet NIC...

Page 83: ...t be configured into the same subnet Please note the following Use the Ethernet management port for management purposes only i e SANWatch or telnet console This Ethernet management port is not used fo...

Page 84: ...ion RAID system iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE cables GbE network cable...

Page 85: ...0 AID and CH0 BID LD assigned to controller A LD1 mapped to CH1 AID and CH1 BID LD assigned to controller A LD2 mapped to CH2 AID and CH2 BID LD assigned to controller B LD3 mapped to CH3 AID and CH3...

Page 86: ...N2 CH0 CH1 CH2 CH3 Component Description RAID system Single controller 4 port iSCSI RAID HBA or NIC iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE cables GbE network cab...

Page 87: ...1 BID Ch2 AID Ch0 AID Ch3 BID EonPath EonPath Component Description RAID system iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TCP...

Page 88: ...B to enable remote replication LD1 mapped to CH1 BID CH0 AID CH3 BID and CH2 AID LD has to be assigned to both controllers A and B to enable remote replication NOTE In the event of single controller f...

Page 89: ...ystem iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TOE cards GbE cables GbE network cables port trunking indicated by the blue ci...

Page 90: ...from drives in JBOD LD0 mapped to CH0 AID and CH1 BID LD has to be assigned to both controllers A and B to enable remote replication LD1 mapped to CH1 BID and CH0 AID LD has to be assigned to both co...

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