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IndigoVision Compact NVR-AS 4000, User Manual

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IndigoVision Compact NVR-AS 4000 User Manual Download Page 5

User Guide - v14

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This guide is written for users of IndigoVision Compact NVR-AS 4000 devices. It provides
installation and configuration information for the device, as well as a description of the
hardware and specifications.

Please ensure you read the instructions provided in the guide before using the device.

Safety notices

This guide uses the following formats for safety notices:

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could result in moderate injury, damage
the product, or lead to loss of data.

Indicates a hazardous situation which, if not avoided, may seriously impair operations.

Additional information relating to the current section.

Summary of Contents for Compact NVR-AS 4000

Page 1: ...IndigoVision Compact NVR AS 4000 User Guide ...

Page 2: ...E OWNERS SAVE AS OTHERWISE AGREED WITH INDIGOVISION LIMITED AND OR INDIGOVISION INC THIS MANUAL IS PROVIDED WITHOUT EXPRESS REPRESENTATION AND OR WARRANTY OF ANY KIND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS INDIGOVISION LIMITED AND INDIGOVISION INC DISCLAIM ALL IMPLIED REPRESENTATIONS WARRANTIES CONDITIONS AND OR OBLIGATIONS OF EVERY KIND IN RESPECT OF THIS MANUAL ACCORDINGLY SAVE AS OT...

Page 3: ...ments 10 3 Getting Started 11 Package contents 11 Front connections 12 Rear connections 12 Additional items 12 Power 12 Power on 12 Power off 12 Remote power on 13 Remote power off 13 Initial configuration 13 DHCP 14 Using a monitor and keyboard 14 Using the Serial port 14 Configure the License Server 15 4 Installation 17 Attach the device to the network 17 5 Operations 19 Protect recordings 19 Fo...

Page 4: ... 24 Date Time 24 Disk 25 NVR 25 Alarms 26 Status Monitoring 27 Network Security 27 Email 29 Bandwidth Management 29 License 30 Firmware Upgrade 31 Diagnostics 31 7 Troubleshooting 33 Monitor recordings 33 NVR Alerts 33 Recording failure alerts 33 Network failure alerts 33 8 Hardware Specification 35 Video 35 Audio 35 Network 35 Storage 35 Performance 35 Environment 36 Regulatory 36 A General Publi...

Page 5: ...ns provided in the guide before using the device Safety notices This guide uses the following formats for safety notices Indicates a hazardous situation which if not avoided could result in death or serious injury Indicates a hazardous situation which if not avoided could result in moderate injury damage the product or lead to loss of data Indicates a hazardous situation which if not avoided may s...

Page 6: ...6 User Guide v14 1 About This Guide Compact NVR AS 4000 ...

Page 7: ...Each Compact NVR AS 4000 in a system can record from up to 40 cameras or transmitters while simultaneously playing back up to 20 recordings all at full frame rate The Compact NVR AS 4000 is managed and configured by the Control Center application Video can be played back to PCs analog monitors and standard VCRs The Compact NVR AS 4000 allows the following Recording and playing back MJPEG MPEG 4 an...

Page 8: ...limline Connections There are connections on the front and rear of the device Not all ports are supported and not all should have devices connected to them For more information see Package contents on page 11 USB ports LAN ports Remote power on off connector Manual power on off button Figure 3 Front connections Standard variant 2 Hardware Description Compact NVR AS 4000 ...

Page 9: ...ort Serial port Power socket VGA port Figure 6 Rear connections Slimline variant Video There are two video connections HDMI VGA A monitor should only be connected for initial configuration USB There are three USB connection ports 2 x USB 2 0 1 x USB 3 0 Only USB keyboards are supported for initial network configuration No other USB devices should be connected to the Compact NVR AS 4000 Compact NVR...

Page 10: ...quest To Send RTS 8 Clear To Send CTS 9 Ring Indicator RI Power In addition to the front panel power button it is possible to remotely power on the NVR by connecting a pair of switch contacts to the PS_ON connector To power on or off the NVR momentarily short and then open pins 1 and 2 of PS_ON Power requirements The Compact NVR AS 4000 is powered using a universal mains powered PSU which supplies...

Page 11: ... NVR AS 4000 device Package contents Before continuing please check that you have been shipped the items listed for your device 1 2 3 4 5 6 7 8 9 10 Figure 8 Front connections Standard variant 1 2 3 4 5 6 Figure 9 Rear connections Standard variant 1 2 3 4 5 6 7 8 9 10 Figure 10 Front connections Slimline variant ...

Page 12: ...HDMI port 2 VGA port 3 DIO currently not supported 4 RS 232 Serial Port COM1 5 RS 232 Serial Port COM2 currently not supported 6 Power adapter socket DC_IN Additional items 2 x Terminal blocks 12V Power supply with regional IEC mains lead Power The Compact NVR AS 4000 can be powered on and off either manually or remotely Power on The Compact NVR AS 4000 can be powered on by pressing the manual pow...

Page 13: ...ing methods DHCP default method Monitor and keyboard connected directly to the device Serial connection After initial configuration is complete further device configuration and setup is completed using the Web Configuration pages When using the Web Configuration pages for the first time you will be prompted to set a password for the device The password must contain between 8 and 32 printable ASCII...

Page 14: ...k for the unit s network connection Gateway Appropriate default gateway for remote network access this is only required if the unit is to communicate with devices on a different subnet Preferred Alternate Name Server Address Enter the IP address of the DNS server used to convert network names into numerical IP addresses You only need to enter a name servers if you wish to specify NTP or SMTP serve...

Page 15: ...ubnet Preferred Alternate Name Server Address Enter the IP address of the DNS server used to convert network names into numerical IP addresses You only need to enter a name servers if you wish to specify NTP or SMTP server addresses as names and not as IP addresses NVR name Enter a name to describe the unit NVR location Enter a name to describe the location of the unit Reset network security Enter...

Page 16: ...16 User Guide v14 3 Getting Started Compact NVR AS 4000 ...

Page 17: ...port 1 or LAN port 2 on the front of the device to an Ethernet switch The NVR AS has redundant Ethernet capability If you connect both Ethernet ports to the network and a link is not detected on one port the NVR AS automatically switches over to use the other port To use this feature connect both ports to preferably different network switches Used for redundancy NVR AS PC Network 2 1 Figure 12 Con...

Page 18: ...18 User Guide v14 4 Installation Compact NVR AS 4000 ...

Page 19: ...ck Cancel Please be aware that if you protect all recordings you lose the ability to identify the recordings that were previously protected If you unprotect all recordings then all of the footage becomes available for reaping Format a disk To format the current disk 1 Enter the IP address of the NVR AS containing the disk into the URL field of a web browser 2 Select Disk from the menu on the left ...

Page 20: ...ront power switch to change from green to red 3 Remove the mains power cable from the NVR AS power supply 4 After removing mains power remove the DC power connector from the NVR AS There is also an option to power off the device remotely through the Web Configuration page For more information see Diagnostics on page 31 Backup a recording To back up recordings use a Secure File Transfer Protocol SF...

Page 21: ...n licence you must first send a fingerprint file to IndigoVision 1 Access the Compact NVR AS 4000 Web Configuration pages and navigate to License 2 Click the Download button located under License Management 3 When prompted save the file 4 Send the fingerprint file to IndigoVision Sales Order with your IndigoVision order acknowledgment number IndigoVision then provides a license file Apply a licens...

Page 22: ...22 User Guide v14 5 Operations Compact NVR AS 4000 ...

Page 23: ...capable of performing any authenticated network services including recording IndigoVision devices support Microsoft Internet Explorer version 8 or higher To access any of the other configuration pages click the required option in the menu on the left of each page To save the changes made on any page click Submit before navigating away from that page Home This section is read only and provides a ba...

Page 24: ... configuration on page 13 IP Address Enter the unit s IP address Subnet Mask Enter the unit s IP network subnet mask Gateway Appropriate default gateway for remote network access this is only required if the unit is to communicate with devices on a different subnet Broadcast Address This value is read only Preferred Alternate Name Server Address The IP address of the DNS server used to convert net...

Page 25: ...y recordings that were individually protected unprotected by the user in Control Center NVR Use this menu to configure the NVR parameters Reaping by Space Recordings are only deleted when the NVR disk is becoming full Time and Space Recordings are deleted either when the NVR disk is becoming full or when recordings reach a specified age max age Max Age This specifies the length of time that record...

Page 26: ... specifies the maximum number of streams that the NVR can record Use this setting to prevent overloading the NVR based on the expected stream bit rates For example this NVR could be used as a failover for multiple primary NVRs In the event of the failure of multiple primary NVRs this NVR could become overloaded Set the maximum number of streams to avoid overload Alarms Use the following parameters...

Page 27: ...ays be generated in Control Center for complete network failure device unavailable Network Security This page allows you to specify a device password to restrict access to the Web Configuration pages This device password can also be used to access the device using SSH or SFTP when logging in as root Configure User Change Password Enter a password for the unit This must contain between 8 and 32 pri...

Page 28: ... different password to the unit for diagnostic purposes This support account has more restricted and secure access to the unit Enable Use this to enable or disable remote access to the unit Support User Use this to enable or disable a remote access account with the user name support If enabled remote access users will be able to login using this user name Support Password Enter a password for the ...

Page 29: ...After the certificate request has been signed and returned Browse to the location of the saved certificate then Upload it to the device You can View and Delete a certificate request if one is available Installed Certificate You can View and Delete the installed certificate Email Use these pages to configure the email parameters Email Configuration SMTP Server Address The address of your email serv...

Page 30: ...e Server in the following ways The Compact NVR AS 4000 can use an existing License Server running on a separate device specified using the License Server s IP address The Compact NVR AS 4000 can act as a License Server for the Control Center site Each IndigoVision site should only have a single License Server If you configure the Compact NVR AS 4000 to act as a License Server make sure that there ...

Page 31: ...ck Perform Upgrade Uploading the vex file may take a few minutes After the file has been uploaded follow the on screen instructions to start the upgrade process The upgrade itself will take several minutes It is important not to power off the unit or disconnect it from the network during this process Diagnostics These pages provide support information which may be requested by your IndigoVision su...

Page 32: ...32 User Guide v14 6 Configuration Compact NVR AS 4000 ...

Page 33: ...pay particular attention to the following alerts in Control Center Disk Full Disk full alerts indicate that the NVR AS disk is full and that the NVR AS cannot delete any recordings for example because they are protected Use Control Center to check for recordings marked as Protected and unprotect these recordings Maximum Recordings These indicate that the maximum number of recordings has been excee...

Page 34: ...34 User Guide v14 7 Troubleshooting Compact NVR AS 4000 ...

Page 35: ...ding and at export Audio Recording and playback of AAC and G 711 audio Network Dual redundant 100 1000 BaseT RJ 45 Protocols TCP UDP ICMP IGMP HTTP NTP SSH SFTP Storage Standard variant 3 5 SATA Seagate Video HDD optimised for 24x7 video storage 4000 GB 4TB variant 3000 GB 3TB variant 1000 GB 1TB Extended Temperature variant Slimline variant Disk 1 x 2 5 Western Digital SATA AV series optimised fo...

Page 36: ...ive 2006 95 EC and EMC Directive 2004 108 EC EN 60068 2 29 1993 15G EN 60068 2 64 1995 Random EN 60068 2 96 1996 Sine EN 60068 2 30 EN 60068 2 1 at 0 C EN 60068 2 2 at 50 C and at 60 C for 1TB Extended Temperature This product meets the requirements of the EC restriction of hazardous substances RoHS directive 2002 95 EC In accordance with the EC Waste Electrical and Electronic Equipment WEEE direc...

Page 37: ...code that is freely available under the General Public License GPL This license makes it a requirement to release changes made to the source code In compliance the GPL source code and any changes made by IndigoVision are available on request through IndigoVision Customer Support ...

Page 38: ...38 User Guide v14 A General Public License Compact NVR AS 4000 ...

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