64
STATE WARRANTY
ENFORCEMENT LAWS
Dispute Resolution
You may be required to resort to the BBB AUTO LINE
alternative dispute resolution program before exercising
rights or seeking remedies under certain state consumer
laws and “lemon law” statutes. Th
ese requirements
vary from state to state and are independent of the
requirements of the federal Magnuson-Moss Warranty
Act. For information on the requirements of the lemon
laws applicable in your state, call your state Attorney
General’s
offi
ce.
Notifi cation
In some states, the law requires that you fi rst notify
IMC in writing of any problem so that IMC has an
opportunity to make any needed repairs before you are
eligible for the remedies provided by lemon or other
consumer protection laws. Your written notifi cation
should be sent to:
Indian Motorcycle Company – Customer Service
116 Ba
tt
leground Road
Kings Mountain, NC 28086
When writing to us, you will need to provide us your
name, address and phone number, vehicle make, model
and vehicle identifi cation number, date of purchase,
current odometer reading, your IMC dealer’s name and
a detailed description of the problem.
Warranty Claim Procedure
In the event your Indian® motorcycle requires warranty
ervice, please follow this claim procedure:
1. Return your Indian® motorcycle to the selling dealer. If this
is not possible, take it to the nearest authorized dealer or
authorized repair facility.
2. Present your IMC Warranty card and required maintenance
records to the repairing facility.
3. IMC shall have the right to inspect the failed component(s)
in their original state PRIOR to authorization and repair.
Indian Motorcycle Company Limited Warranty
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