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Golden Tee

®  

Home Edition 

 

Page 9 

© Copyright 2020 Incredible Technologies, Inc. All Rights Reserved.  Unauthorized duplication is a violation of applicable law. 

All other marks are the properties of their respective owners. All rights reserved. PN 815000356RB 

SHOWPIECE CABINET REPAIR PROCEDURES 

 

 

CAUTION 

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, 
do not perform any servicing other than that contained in the operating instructions unless you are qualified to do 
so. 

 

 

NIGHTHAWK SYSTEM BOX 

The Nighthawk System Box houses most of the game electronics and hardware in one box that can be easily 
installed. As with all electronic equipment, the system box should be handled with extreme care. Shock, severe 
temperature, or sudden impacts can damage the internal components that require costly repair. 

 

System Box Removal 

1.  Unlock the control panel and open to expose the Nighthawk 

system box. 

2.  Disconnect all connections to the system box. Be sure all wires 

and connectors are clear and out of the way. Label the 
connectors for easy reconnection. 

3.  Loosen the 6 ¼" hex-head screws that secure the system box. 
4.  Carefully lift the system box off the screws and up out of the 

cabinet. 

 

System Box Installation 

1.  Unlock the control panel and open to expose the inside of the 

cabinet. 

2.  Align the system box onto the 6 mounting screws of the internal 

slanted panel. The connection ports face up. Once the system 
box is in place, tighten the 6 ¼" hex-head screws to secure the 
box to the panel. 

3.  Connect the required connections. See the Connections 

Diagram for more details. 

 

I/O BOARD 

Note: 

Turn off power to the cabinet and remove the power cord from the back of the cabinet when performing any of the following.

 

Note: 

The I/O Board is game title specific and is not interchangeable with other game titles produced by Incredible Technologies 

on this system. Dedicated and Retrofit Kit I/O Boards are different and are not interchangeable.

 

Summary of Contents for Golden Tee Home Edition

Page 1: ...Rev 10 2020 ...

Page 2: ...is apparatus to rain or moisture CAUTION The motherboard is provided with a replaceable lithium battery There is a danger of explosion if a battery is incorrectly replaced Replace the battery only with the same or equivalent type WARNING The apparatus shall be connected to a mains socket outlet with a protective earthing connection Substitute cords may not provide adequate fault protection Only us...

Page 3: ...y Please contact Customer service at 800 262 0323 Golden Tee Home Edition items purchased through other distributors must be returned in accordance with respective returns and refunds policy of such point of purchase All returned merchandise must have a Return Merchandise Authorization RMA number marked clearly on the outside of the package You must obtain all RMA numbers from Incredible Technolog...

Page 4: ...he right to retry it a number of times or to let your subscription lapse or both IT maynot contact you before we do either of these things It is your responsibility to ensure that you have a good payment method on file with IT 4 Subscriptions can only be cancelled by calling 847 870 7027 or emailing goldenteehome itsgames com 5 There are no refunds for partially billed subscription periods 6 IT is...

Page 5: ...ole discretion to terminate the operation of any GT Cabinet upon which an unlicensed Update is installed If Licensee wishes to restore such a GT Cabinet to operating condition without acquiring a new License for the Update IT will roll back that GT Cabinet at no charge to the Licensee to the Prior Version upon return at Licensee s expense of the required hardware to IT s service center 6 Governing...

Page 6: ...eral Cabinet Maintenance 8 Care and Cleaning of Rubber Bumper 8 Nighthawk Air Filter 8 Trackball Maintenance 8 Care and Cleaning of Cooling Fans and Vents 8 Showpiece Cabinet Repair Procedures 9 Nighthawk System Box 9 I O Board 9 Control Panel 10 SYSTEM SETUP MENUS 12 Navigating the Menu System 12 Entering System Setup Mode 12 Selecting a Menu 12 Choosing a Menu Option 12 Changing a Value 12 Main ...

Page 7: ...leshooting Guide 26 APPENDIX B SHOWPIECE Input Output Connections I O Power Trackball etc 31 APPENDIX C Replacement Part Numbers 32 APPENDIX D Nighthawk Component Diagrams 33 APPENDIX F Menu Navigation Shortcuts 37 Game Icon Descriptions 37 NOTE PLEASE RETAIN ORIGINAL SHIPPING BOX FOR SERVICE AND REPAIR Do NOT perform any installation or repair when the cabinet is powered on Make sure the cabinet ...

Page 8: ...ition the Showpiece cabinet in front of an HDTV Incredible Technologies recommends a 1080p flat panel HDTV from 42 or larger The HDTV can be mounted to a wall or the Incredible Technologies accessory stand Model 304HES There are many different types of wall mounts available through retail wholesale and Internet outlets The wall mount you select must be UL listed Be sure that the top of the Showpie...

Page 9: ...d already connected to the System Box See Appendix D Showpiece Cabinet Connection Diagram for details Nighthawk System Box DIP Switch Settings for HDTVs The DIP switch settings in your Showpiece cabinet have been factory set to accommodate a 1080p HDTV connected through HDMI cables DIP switch bank Sw201 on the I O Board controls the video resolution for the main monitor If using a DVI D connection...

Page 10: ...output on the Nighthawk system Route the cable through the clip under the lock on the back wall and down through the access panel on the back of the cabinet Connect the other end of the HDMI cable to the proper HDMI input on your television Set Up Your HDTV Refer to the HDTV manual to adjust the video signal to match the correct input for your game Selecting the correct input is commonly found fro...

Page 11: ...ot up will continue Cabinet Temperature The state of the art Nighthawk hardware is extremely powerful and therefore generates a substantial amount of heat Measures have been taken to keep the various components cool during normal use If overheating occurs game play and hardware longevity may be affected Use the Check Cooling menu in the System Setup menus to monitor the temperature within your cab...

Page 12: ...s no need to wait for a card in the mail or worry about losing them Just type in your number and play Setting Up a Cardless ID If you have already set up a web account you can log in and add a Cardless ID to your profile Log in to your web account on goldentee com or the GT Caddy app and go to the Account section If you already use a card to check in but have not attached it to a web account go to...

Page 13: ... accumulated dust and debris To access the inside of the trackball remove the 6 Phillips head screws that hold the trackball together and remove the top cover Clean out any dust and debris inside the trackball Polish the rollers and remove any foreign material that may be on the rollers Do not lubricate the bearings as this will only attract more dust If the bearings do not spin freely it is best ...

Page 14: ...he control panel and open to expose the Nighthawk system box 2 Disconnect all connections to the system box Be sure all wires and connectors are clear and out of the way Label the connectors for easy reconnection 3 Loosen the 6 hex head screws that secure the system box 4 Carefully lift the system box off the screws and up out of the cabinet System Box Installation 1 Unlock the control panel and o...

Page 15: ... the game to operate CID Removal and Replacement If for some reason you must replace the CID disconnect the USB cable from the CID This is the only connection to the CID Next remove the four wood screws that secure the CID to the interior left side of the cabinet as you face the game The CID is located above the I O Board To install a CID mount the CID in the proper location using four wood screws...

Page 16: ...ons The Help and Options buttons on the Golden Tee Home Edition are Light Emitting Diode buttons The housing for the L E D snaps into the back of the button assembly The L E D must be installed properly for the light to function properly The Anode positive side of the L E D is connected to the 5 volts and the Cathode negative side of the L E D is connected to the appropriate signal wire The L E D ...

Page 17: ...he Left or Right buttons CHOOSING A MENU OPTION A menu option can be chosen at any time by pressing the Start button CHANGING A VALUE A value can be changed at any time by rolling the trackball left or right MAIN MENU The Main Menu displays five main areas that make up System Setup mode Please familiarize yourself with these areas as they will help you maximize your earnings potential Collections ...

Page 18: ...This will take you back to the Main Menu OPERATOR ADJUSTABLES Operator Adjustables lets you change the game mode and show all advertisements change sound settings and reset to factory defaults General Adjustments This allows you to adjust options like game mode and advertisements Money Slot Adjustments Not Available Not available on the Golden Tee Home Edition Sound Adjustments Allows you to adjus...

Page 19: ...ption lets you adjust the Attract Mode Volume from OFF to 100 The default is set to 30 Attract Mode Sounds This adjusts how often sounds are played in the attract mode Never Rarely Sometimes Often and Always The default is set to On Sometimes Stereo Mono This option is where you select stereo or mono setup The default is set to Stereo Reset Values This resets all values to their default value loca...

Page 20: ...est all inputs Mechanical Meter Not Available Not available on the Golden Tee Home Edition Hardware Tests This area includes a series of diagnostic screens and tests to help you make sure your game is functioning correctly Back This will take you back to the General Settings menu VIDEO TESTS The Video Tests section has a variety of tests that will help you adjust your monitor Color Test This area ...

Page 21: ...splay properly 50 White Screen Adjust your monitor to have 50 white display properly 25 White Screen Adjust your monitor to have 25 white display properly Black Screen Adjust your monitor to have black display properly Contrast Screen This option is a test you can use to adjust your monitor s contrast and brightness settings to have the boxes displayed properly Contrast Screen This option is a tes...

Page 22: ...perly Speaker Test This test will say MONO if you have your game set to Mono or LEFT and RIGHT if you have it set to stereo so you can make sure your audio setup is functioning properly Back This will take you back to the System Tests menu PLAYER CONTROL TESTS Some of the features on this screen such as Coin 1 and Coin 2 are not available on the Golden Tee Home Edition Use this screen to test all ...

Page 23: ...rent basic system info USB Info This is a list of your game s current USB devices Version Info This is a list of your game s software version information Back This will take you back to the Hardware Tests menu SYSTEM INFO This is a list of your game s current basic system information including Hard Drive CPU and Video Card Back The Back button takes you back to the Hardware Software menu USB INFO ...

Page 24: ... will see the message Status Hard Drive Functioning Properly If this test fails you will see the message Hard Drive Error Select Back to skip the test and return to the Check Hard Drive menu Check File System This test REBOOTS YOUR GAME and performs a low level systems check of the integrity of your hard drive Note This can take several minutes Check Hard Drive Health This runs a test on your hard...

Page 25: ...irst when troubleshooting problems or questions about the integrity of your machine The tests that are available in this section are Check Card Reader Check Cooling Check Hard Drive Screen Size Adjustments Communications Settings Player Control Tests System Tests Descriptions of each of these tests and sections can be found elsewhere in this manual Back This will take you back to the Main Menu GOL...

Page 26: ...e Not available on Golden Tee Home Edition Events Mode Allow for the game to access Events mode Casual Difficulty You can set the difficulty of the courses for casual games but will not impact glory or stats play Difficulty settings can be adjusted from 1 easiest to 5 hardest The default setting is 2 Pre game Casual Clothing This setting allows a random selection of 30 clothing items including new...

Page 27: ...ous screen RESET LEADERBOARDS RECORDS Use this menu to reset various machine specific Leaderboards Reset Leaderboards This leaderboard is displayed after every hole during a casual game Use this setting to clear the current play data This option resets all Local Leaderboards Reset Course Records Course records such as best score on each course are displayed on various screens during a game and in ...

Page 28: ...ommunication Settings This section lets you select and adjust various communication options It is important for testing the Ethernet signal on your Golden Tee Home Edition cabinet Connection Tests This section tests your communication connections for integrity and reliability Re Activate Modem Not Available Not available on the Golden Tee Home Edition Back Select this to return to the Main Menu CO...

Page 29: ...y Set this to the Gateway that your service provider issued or the IP address of your router Example 192 168 1 1 Net Mask Set this to the Net Mask that your service provider issued or if you are using a router it is typically 255 255 255 0 Example 255 255 255 0 Test Ethernet Selecting this will initiate a network connection using your entered network settings for DHCP or Static IP Gateway and Net ...

Page 30: ...o picture but game sounds are heard Incorrect video connection configuration Verify video is connected to the system correctly Refer to the diagrams in Appendix D Since you hear game sounds the system is working Review no picture troubleshooting section above Scrambled Picture I O Board DIP Switch settings are set wrong Adjust DIP Switch settings to match the resolution of the monitor you are usin...

Page 31: ...k system box to the I O Board Check the audio cable connections Replace cable Defective I O Board Verify on a known working system Replace if necessary Defective Nighthawk system box Be certain all other possibilities are explored before replacing the Nighthawk system box Nighthawk System Box Problems Symptom Probable Cause Solution No video and no green lights on the I O Board Fans are not heard ...

Page 32: ...ackball is defective Replace trackball I O Board is defective Replace I O Board Try it on a known good system Trackball does not work in a certain direction Trackball cable is defective Verify continuity on the trackball cable Repair or replace if needed Trackball is defective Repair or replace the trackball Try it on a known working system I O Board is defective Repair or replace the I O Board Tr...

Page 33: ...ion is in General Settings Operator System Tests Video Screen Settings Screen Size Adjust HDTV Audio Problems No Audio RCA audio cable is not connected to the system box or HDTV Connect the RCA audio cable to the system box and then to the proper input on the HDTV RCA audio cable is connected to the wrong audio input of the HDTV You must connect the audio cable to the matching video input selected...

Page 34: ...IT tech support Flash Code 10 Error When updating USB I O board to latest version Typically an I O board failure Turn off game wait 10 seconds turn game on If Problem persists call IT tech support Flash Code 11 Updated USB I O board to latest version This is not an error but a notification Turn off game wait 10 seconds turn game on If Problem persists call IT tech support Flash Code 12 A disconnec...

Page 35: ... PIN WIRE 2 Red 2 Black Ground PIN WIRE 2 Yellow PIN WIRE 3 Yellow 3 Red 5 Volts DC PIN WIRE 3 Green PIN WIRE 4 Green 4 Black Ground PIN WIRE 5 Blue PIN WIRE 5 Blue PIN WIRE 4 Purple PIN WIRE 6 Purple Control Panel J203 Connector Pin Outs Lamps J202 Connector Pin Outs Pin Color Function Pin Color Function 1 Green White Options 1 Red Black Lamp Power Buttons 2 Brown White Left 5 Red Yellow Help Lam...

Page 36: ...ABLE ASSY TRACKBALL INTERFACE 915015400R CABLE ASSY HDMI 15 FT 760007104R CARD READER MODEL 7104USB 900356000 I O BOARD FOR GT GOLF ONLINE HOME EDITION YEAR 815000356 MANUAL GT GOLF HOME EDITION ONLINE HOME EDITION 820000354 MARQUEE GT GOLF YEAR 850000001R PUSHBUTTON ASSY RED WITH VERTICAL MOUNTED SWITCH 850000003R PUSHBUTTON ASSY WHITE WITH VERTICAL MOUNTED SWITCH 861000022R PUSHBUTTON ASSY BLUE ...

Page 37: ...ies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved PN 815000356RB APPENDIX D NIGHTHAWK COMPONENT DIAGRAMS Nighthawk System Box Diagram I O Board Diagram ...

Page 38: ...2020 Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved PN 815000356RB Showpiece Cabinet Connection Diagram ...

Page 39: ...rks based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections ...

Page 40: ...RRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR ORCORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE...

Page 41: ...rights reserved PN 815000356RB APPENDIX F MENU NAVIGATION SHORTCUTS GAME ICON DESCRIPTIONS Cooling Icon The cooling icon pictured right will appear in the game s attract mode to warn you that a fan is not operating at minimum recommended standards If the fans do not operate at suggested levels it may cause your game to overheat and fail Call Incredible Technologies Technical Support at 847 870 702...

Page 42: ...he three digit number following the x General Numbers IT Sales Hotline 800 262 0323 x383 847 870 7027 x383 Technical Support Warranty Repair Parts and Customer Service Incredible Technologies Inc Incredible Technologies Inc 800 262 0323 x380 or x381 800 262 0323 x386 847 870 7027 x380 or x381 847 870 7027 x 386 847 454 9008 Fax 847 454 9156 Fax Operator Services Accounting Incredible Technologies ...

Page 43: ...erved Copyright 2020 Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved PN 815000356RB Incredible Technologies Inc 200 Corporate Woods Parkway Vernon Hills IL 60061 Phone 847 870 7027 800 262 0323 www itsgames com ...

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