and applied. Tap UPDATE to start the firmware update, then wait for the process to finish. Update
progress will be displayed via playback slider. Your device will restart twice.
TROUBLESHOOTING
Following table provides instructions on solving most common problems related to use of
ScreenPort SDI+. In case your problem is not listed, please contact the manufacturer or your
reseller.
Problem
Possible reason
Solution
Power LED does not light up.
Device is not powered up.
Turn power switch on.
Device does not power up.
No external power.
Supply external power.
No input signal.
Invalid signal sent by SDI source.
Provide valid SDI signal.
No pass-through output signal.
Missing input signal.
Check the input signal.
No input or output signal.
Broken SDI cable.
Replace SDI cable.
No video in the app.
Broken data cable.
Replace data cable.
IMPORTANT SAFETY INSTRUCTIONS
•
Carefully read and follow all instructions and keep them for future reference.
•
Do not use this device with water.
•
Clean only with dry cloth.
•
Do not use this device with any heat sources or near fire.
July 30, 2021
SCREENPORT SDI+ USER GUIDE
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