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9. FAULT FINDING
9.1
Error Messages
When an error occurs the display shows a screen
showing the following information:
- An indication of the area in which the error
occurred.
- An error description.
- A suggested solution behind the pointing
hand.
Press
to view more information about
the occurred error and about the possible actions to
avoid the error from re-occurring.
After solving the problem, press
to
reset the error (the error screen will disappear).
Special Errors
• Reading errors
(when Optical Mark Recognition is enabled)
The document stops in the collator area. The operator must remove the document(s)
from the collator area and must complete the set manually!
• Technical errors
The display shows a message. The error cannot be solved by operating personnel and
assistance of the service support is needed.
Warning screen
When a cover is opened, the display shows a warning screen with the message “Cover
open and a suggested solution “Close cover”.The black arrow or a black feeder indicates
where the problem occurs.
Reset
Envelope too short
Remove envelope
!
check envelope type ande envelope
job settings
INS: 22
Envelope length measured is shorter
than expected
Reset