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TROUBLESHOOTING TIPS:
Problem
What to Check
Unit does not start
• Make sure the dehumidifier plug is pushed completely into the outlet .
• Check the house fuse/circuit breaker box .
• Dehumidifier has reached its preset level or bucket is full .
• Reservoir is not in the proper position .
Dehumidifier does not dry
the air as it should
• Did not allow enough time to remove the moisture .
• Make sure there are no curtains, blinds or furniture blocking the front
or back of the dehumidifier .
• The humidity control may not be set low enough .
• Check that all doors, windows and other openings are securely closed .
• Room temperature is too low, below 41°F (5°C) .
• There is a kerosene heater or something giving off water vapor in the room .
The unit makes a loud noise
when operating
• The air filter is clogged .
• The unit is tilted instead of upright as it should be .
• The floor surface is not level .
Frost appears on the coils
• This is normal . The dehumidifier has an auto–defrost feature .
Water on floor
• Hose to connector or hose connection may be loose .
• During use with collection reservoir, but the back drain plug is open .
ES, AS, P2, EC, E3 appear
on the display
• These are standard error codes, please see page 7 for solutions .
The pump operation light blinks
• Clean the pump filter .
• Ensure the pump hose is not kinked or blocked .
• Empty the collection reservoir .
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• By phone: +1 866 .954 .4440
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