23
INS
TALLER
US
ER
MAINTEN
AN
CE TECHNI
CI
AN
2.5 TROUBLESHOOTING.
The Victrix Maior 28-35 TT 1 ErP boiler reports
any anomalies using a code shown on the boiler
display (14) according to the table below:
On the remote control, the error code will be
displayed by means of the same numeric code
represented according to the following example
(e.g. CAR
V2
= Exx).
Error
Code
Anomaly signalled
Cause
Boiler status / Solution
01
No ignition block
In the event of request of room central heating or domestic hot
water production, the boiler does not switch on within the preset
time. Upon appliance commissioning or after extended downtime,
it may be necessary to eliminate the block.
Press the Reset button (1).
02
Safety thermostat
block (over-temper-
ature)
During normal operation, if a fault causes excessive overheating
internally, the boiler goes into overheating block.
Press the Reset button (1).
03
Flue safety thermostat
block
During normal operation, if a fault causes excessive flue gas overheat-
ing, the boiler blocks.
Press the Reset button (1).
04
Contacts resistance
block
The P.C.B. detects an anomaly on the gas valve supply. Check the
connection. (the anomaly is detected and displayed only in the event
of a request).
Press the Reset button (1).
05
Flow probe anomaly
The board detects an anomaly on the flow NTC probe.
The boiler does not start (1).
06
Domestic hot water
probe anomaly
The board detects an anomaly on the domestic hot water NTC probe.
In this case the antifreeze function is also inhibited.
In this case the boiler continues to produce
domestic hot water but not with optimal
performance (1).
08
Maximum N° of reset
Number of allowed resets that have already performed.
Attention:
the anomaly can be reset 5 times
consecutively, after which the function in
inhibited for at least one hour. One attempt
is gained every hour for a maximum of 5
attempts. By switching the appliance on and
off again, the 5 attempts are re-acquired.
10
Insu
ffi
cient system
pressure
Water pressure inside the central heating circuit that is sufficient to
guarantee the correct operation of the boiler is not detected.
Check on the boiler pressure gauge (1) that
the system pressure is between 1
÷
1.2 bar
and restore the correct pressure if necessary.
15
Configuration error
If the board detects an anomaly or incongruity on the electric wiring,
the boiler will not start.
If normal conditions are restored the boiler
restarts without having to be reset. Check
that the boiler is configured correctly (1).
16
Fan anomaly
This occurs if the fan has a mechanical or electrical fault.
Press the Reset button (1).
20
Parasite
fl
ame block
This occurs in the event of a leak on the detection circuit or anomaly
in the flame control unit.
Press the Reset button (1).
23
Return probe anomaly
The board detects an anomaly on the return NTC probe.
The boiler does not start (1).
24
Push button control
panel anomaly
The board detects an anomaly on the pushbutton panel.
If normal conditions are restored the
boiler restarts without having to be reset
(1).
29
Flue probe anomaly
The board detects an anomaly on the flue gas probe.
The boiler does not start (1).
31
Loss of remote control
communication
This occurs if an incompatible remote control is connected, or if
communication between the boiler and the remote control is lost.
Power cycle the boiler. If the Remote Con-
trol is still not detected on re-starting the
boiler will switch to local operating mode,
i.e. using the controls on the control panel.
In this case the “Central Heating” (1) mode
cannot be activated.
36
IMG Bus communica-
tion loss
Communication between the various components is interrupted due
to an anomaly on the boiler control unit, on the zone control unit or
on the IMG Bus.
The boiler does not satisfy the room heating
requests (1).
(1) If the shutdown or fault persists, contact an authorised company (e.g. Authorised Technical After-Sales Service).
(2)
Th
e anomaly can only be verified in the list of errors in the “Information” menu
Summary of Contents for Victrix Maior 28 TT 1 ErP
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