© 2016 imc Meßsysteme GmbH
imc CANSAS - Getting Started, Doc. Rev. 2.0 R1 - 2016-05-24
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Important information
1.2.1.8 Maintenance and Service
Your imc CANSAS device requires no special maintenance.
The listed maximum error is valid for one year after delivery under normal operating conditions (pay
attention the operating temperature).
Various important properties of the device should be monitored at regular intervals. We recommend
annual calibration, which consists of an overall checkup of device operation. Our distribution outlets can
quote you the price for having your system calibrated in accordance with DIN EN ISO 9001.
When returning the device in connection with complaints, please include a written, outlining description
of the problem, including the name and telephone number of the sender, and a print-out of the
configuration. This will help expedite the process of problem elimination.
For questions by telephone please be prepared to provide your device's serial number and have your
installation CD, as well as this manual at hand, thanks!
A contract for system calibration can -per agreement- include a software update.
1.2.1.9 Troubleshooting
Only qualified technicians are allowed to make repairs on the device! Unauthorized opening or incorrect
repair of the device may greatly endanger the user (electric shock, fire hazard). Devices which have been
altered or tampered with no longer comply with their license and may not be used. In case of accident
(e.g. damage to housing, terminals, modules or power supply, or exposure to liquids or foreign
substances), turn the device off immediately, unplug the power cord and inform
.
1.2.2 System requirements
Supported operating systems
Windows 10
Windows 8 / 8.1
Windows 7
Windows Vista (32 Bit) as of SP1
Windows XP (32 Bit) as of SP3
Minimum requirements for the PC
1 GB RAM
100 MB free hard disk drive (NTFS format)
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