ADC-A12C31 Operator’s Handbook Rev. A
P. 38
ADC-A12C31 Service and Support
For service and support, telephone the Imagine Communications Customer Service Department at
1-888-534-8246
. If the problem cannot be resolved over the telephone and the instrument must be
shipped to Imagine Communications for service or repair:
Obtain a Return Authorization (RA) number from the Imagine Communications Customer Service
Department.
Attach a tag to the unit with the following information:
▫
Your company name, address, and telephone number
▫
The name of the contact person at your company
▫
The RA number
▫
The unit serial number
▫
An explanation of the problem
To prevent shipping damage, pack the unit the same way Imagine Communications had packed it.
If possible, use the original packing materials in the original shipping container.
Ship the unit to the following location:
Image Communications Corporation
Videotek Test and Measurement
243 Shoemaker Road
Pottstown, PA 19464-6433
Attn: RA
xxxx
(where
xxxx
is the RA number)
Email:
Summary of Contents for ADC-A12C31
Page 5: ...ADC A12C31 Operator s Handbook Rev A P 4 This page intentionally left blank...
Page 14: ...ADC A12C31 Operator s Handbook Rev A P 13 This page intentionally left blank...
Page 18: ...ADC A12C31 Operator s Handbook Rev A P 17 This page intentionally left blank...
Page 32: ...ADC A12C31 Operator s Handbook Rev A P 31 This page intentionally left blank...
