Dseries Harris J/S (JSC-2) Jog-Shuttle Control Panel
Reference
Unit Replacement
Unit Replacement
Notice to the Original Purchaser
If this unit fails under normal use, and the unit is within the Standard Warranty period
and/or is covered under a valid Support Contract with Imagine Communications, and
Imagine Communications determines - in its sole discretion - that the product is
defective, and provided that the purchaser returns the product, properly packaged
and freight prepaid to Imagine Communications, Imagine Communications will - at its
option - repair or replace the product.
No warranty is implied or expressed as to the suitability of this product for a particular
usage and Imagine Communications is not liable for any special, indirect, or
consequential damages, however caused.
To Return a Unit
Follow this procedure when returning a defective unit for replacement.
Stage
Action
1
Contact your Imagine Communications Representative to report the
problem.
2
Get an RMA number (Return Materials Authorization) for the unit from
Imagine Communications.
3
Request the proper “ship to” address:
The Americas
Europe, Asia, Africa
Imagine Communications
Automation
9800 S. Meridian Blvd
Englewood, CO 80112 USA
Ph +1 303 476 5000
Imagine Communications
Automation
Eskdale Road
Winnersh Triangle
Reading, Berkshire
England RG41 5TS
Ph +44 (0) 118 9648189
4
Repackage the unit and Ship To: the Imagine Communications office
designated in stage 3.
5
Imagine Communications will, at its option, repair or replace the product.
© 2014 Imagine Communications Corp. Proprietary and Confidential
9-April-2014 | Page 20 of 21
