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cBot 2 System Guide
75
Troubleshoot Run Problems
Use the following table to troubleshoot problems encountered during a cluster generation
run.
Problem
Possible Cause
Action
Temperature out of range
Often indicates that the cBot did
not reach the set temperature in
the expected time. Can also
indicate a potential control
board failure.
Email Illumina Technical
Support.
Coolant is flowing and
coolant level is low
Coolant has slowly evaporated
to a low level.
Add Illumina coolant
(part # 1003709) to the coolant
reservoir.
Coolant is not flowing and
coolant level is low
Coolant level might be too low
to generate flow.
Add Illumina coolant
(part # 1003709) to the coolant
reservoir.
Coolant is not flowing and
coolant level is not low
Potential coolant pump failure.
Email Illumina Technical
Support.
Instrument is in a locked
state
Potential software error.
Email Illumina Technical
Support.
Summary of Contents for cBot
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