ResMark 5000 High-Resolution
Section 4: Troubleshooting
400386 Operations Manual Rev A
Page 24
Section 4: Troubleshooting
The ResMark 5000 ink jet system incorporates advanced designs, both in hardware and in software. However, if the system ever fails to perform
properly, some built-in indicators will help in troubleshooting. This section will help minimize system downtime and explain some of the diagnostic
features built into the system.
Print Quality
This section shows examples of various print problems and actions which should be taken to improve the print.
Problem: Minor fractures in print channels.
Possible Cause:
Debris on front plate, air in channel.
Action:
Run Cleaning System, using a foam swab to assist in removal of debris.
Problem: Missing Channels and Channel fractures in print channels.
Possible Cause:
Excessive debris on front plate, air in channel.
Action:
Wipe front plate and run Cleaning System, using a foam swab to assist in
removal of debris. Install shipping cap and activate the recirculation feature for a
minimum of 2 minutes. Decap and swab the orifice plate. Prime the engine and repeat
print sample.
Problem: Missing print channels.
Possible Cause:
Ink weeping.
Action:
Run Cleaning System. If air cannot be removed by running a cleaning cycle,
run a Prime Cycle per instructions in (Cross-Reference). Perform a recirculation
cycle, if necessary.
