IKEA SVALNA, Manual, Page: 22 / 48

• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-
domestic environment i.e. professional
use.
• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by this
guarantee.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an IKEA
service provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee, the
service provider or its authorized service
partner will re-install the repaired
appliance or install the replacement, if
necessary.
This restriction do not apply to fault-free
work carried out by a qualified specialist
using our original parts in order to adapt the
appliance to the technical safety
specifications of another EU country.
How country law applies
The IKEA guarantee gives you specific legal
rights, which covers or exceed local
demands. However these conditions do not
limit in any way consumer rights described
in the local legislation.
Area of validity
For appliances which are purchased in one
EU country and taken to another EU country,
the services will be provided in the
framework of the guarantee conditions
normal in the new country. An obligation to
carry out services in the framework of the
guarantee exists only if the appliance
complies and is installed in accordance with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User
Manual Safety Information;
The dedicated After Sales Service for IKEA
appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this
guarantee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won’t
provide clarifications related to:
• the overall IKEA kitchen installation;
• connections to electricity (if machine
comes without plug and cable), to
water and to gas since they have to
be executed by an authorized service
engineer.
3. ask for clarification on user manual
contents and specifications of the IKEA
appliance.
To ensure that we provide you with the best
assistance, please read carefully the
Assembly Instructions and/or the User
Manual section of this booklet before
contacting us.
How to reach us if you need our service
Please refer to the last page of this manual
for the full list of IKEA appointed contacts
and relative national phone numbers.
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