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EXTENDER SETUP

6. Extender Setup

6.1 Overview

You need to optimize the video signal across your Extender system if it undergoes
one or more conversions between analog and digital formats. The exact procedure
depends on your Extender setup:

Graphic

s card

Monitor

type

Monitor

Input

used

Video Optimization Procedure(s)

VGA

TFT

VGA

TFT adjustment (see

Monitor Setup

, page 36)

Optimization using OSD
(see

Setup Instructions for VGA Input

, page

38)

VGA

CRT

VGA

Optimization using OSD
(see

Setup Instructions for VGA Input

, page

38)

VGA

TFT

DVI

Optimization using OSD
(see

Setup Instructions for VGA Input

, page

38)

DVI

TFT

VGA

TFT adjustment only
(see

Monitor Setup

, page 36)

DVI

CRT

VGA

No setup required

DVI

TFT

DVI

No setup required

Summary of Contents for DDXI

Page 1: ... Extender products there s no reason why not We carry a broad line of robust solutions for all these applications The DDXI DVI VGA KVM Extender family the one stop answer for all your KVM extending needs This manual will tell you all about your new DDXi DVI VGA KVM Extender including how to install operate and troubleshoot it For an introduction to the Extender see Chapter 2 The Extender product c...

Page 2: ...oes the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environment...

Page 3: ...EMPTY PAGE 3 ...

Page 4: ... EN 61000 3 3 2002 The device was tested in a typical configuration with PC Oberteuringen Wednesday October 21 th 2006 The management This equipment has been found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environme...

Page 5: ...pace without any airflow Do not place a power supply directly on top of a unit Do not obstruct a unit s ventilation holes To safeguard against personal injury and avoid possible damage to equipment or property please observe the following Only use power supplies originally supplied with the product or manufacturer approved replacements Do not attempt to dismantle or repair any power supply Do not ...

Page 6: ...his Guide 16 3 Installation 17 3 1 Package Contents 17 3 2 Interconnection Cable Requirements 18 3 3 System Setup 19 3 4 Diagnostic LEDs 23 3 5 Access Switching 24 3 6 Private Mode 24 4 Device Control 25 4 1 Opening the OSD 26 4 2 Using the OSD 28 5 Monitor Setup 36 6 Extender Setup 37 6 1 Overview 37 6 2 Setup Instructions for VGA Input 38 7 Troubleshooting 40 7 1 Video 40 7 2 Keyboard Mouse 41 A...

Page 7: ... C System Upgrade Dual Access 48 Appendix D Video Modes and Frame Rates 49 Appendix E USB High Power Low Power 51 Appendix F Audio Serial Upgrade 52 Appendix G Calling Technical Support 54 Appendix H Specifications 55 Appendix I Connectors and Cables 58 ...

Page 8: ... when following this procedure Install system 1 Connect Remote unit to KVM 2 Connect Local unit to CPU or switch 3 Connect Local and Remote units with matching interconnection cable CATx Multimode or Singlemode fiber 4 Power up the system Carry out the Monitor Setup procedure please refer to its manual and see page 36 in this manual Carry out VGA Input Setup procedure please follow the instruction...

Page 9: ...lt in video processors must determine the resolution and pixel phase for an optimized digitization Your DVI Extender allows you to optimize the video signal manually or automatically using its on screen utility see Chapter 4 If you are using a VGA input to a TFT monitor please follow the manufacturer s instructions You may have several possible options for video source output monitor input If this...

Page 10: ...emote unit Terminal or Windows Utility program Enter OSD Left Control Left Shift I O S D Enter Exit OSD ESC X Select next position Right Arrow R Select previous position Left Arrow L Select Submenu Enter S Select parameter modification Enter S Increase parameter Right Arrow R Decrease parameter Left Arrow L Accept and store modified parameter Enter S Back to the Menu selection Commands are not cas...

Page 11: ...gital application DVI input and output there is no loss of picture quality irrespective of extension distance and no adjustments are required The DDXI DVI VGA KVM Extender Series also supports traditional analog VGA as well as digital DVI All combinations of DVI and VGA graphics cards and monitors are supported allowing equipment to be mixed In a mixed analog digital application some adjustment of...

Page 12: ...DXI DVI VGA KVM EXTENDER FAMILY 12 Figure 1 KVM extender system Local Access Dual Video Support Serial Audio and USB extension options KVM extension over CATx or fiber optic cables LOCAL unit REMOTE unit ...

Page 13: ...ith settings stored in EEPROM memory Local Remote unit firmware and settings flash upgradeable Intelligent PS 2 keyboard and mouse emulation ensures PCs do not lock up and allows peripherals to be hot plugged Transparent serial port on certain models enables any serial device to be extended up to 19 2K Baud The serial port may be used to extend one device requiring handshaking lines or up to three...

Page 14: ... 2 Style Kits K439 1W DVI Extender Set PS 2 Dual Access CATx K437 1W DVI Extender Set PS 2 Dual Access Multimode K438 1W DVI Extender Set PS 2 Dual Access Singlemode USB Style Kits K442 2U DVI Extender Set USB Dual Access Multimode K442 2U DVI Extender Set USB Dual Access Singlemode Upgrade Kits 421 AU Audio Serial Upgrade kit 421 TM PS 2 keyboard mouse Upgrade kit for USB devices 437 25 2 5Gbit U...

Page 15: ...p to 19 2K Baud The following serial signals are extended TX RX RTS CTS DTR DSR In rare cases a wiring adaptor may be required to transfer RI and DCD USB compatible to USB 1 0 and USB 1 1 Transmission fully transparent Some USB CDROM or DVD burning devices may not work properly Analog Video VGA to UXGA Separate sync composite sync or sync on green Maximum resolution and refresh rates depend on cab...

Page 16: ...ion page 17 Interconnection Cable For DVI KVM CAT Extenders you will need CATx any category 5 5e 6 or higher cable terminated with RJ45 plugs to connect the Local and Remote units Other units require singlemode or multimode fibers see Interconnection Cable Requirements page 18 Adjusting Video Due to the digital nature of the transmitted signals there is no distortion of video signals or skew probl...

Page 17: ...DVI I adapter HD15 male to DVI I dual link female connector Programming cable DB9 female to RJ11 4p4c User manual 2x German type power cord All DVI VGA only models are supplied with DVI I video DVI I dual link male to male connector All PS 2 models are supplied with KVM CPU cable set 1 8m with PS 2 6 pin mini DIN male to male keyboard and mouse connector and DVI I video DVI I dual link male to mal...

Page 18: ...onnection is required Having one or more patch panels in the line is possible and allowed Not allowed is a connection from the fibre link interface to any other products especially telecommunications or network equipment DVI PS 2 Keyboard PS 2 Mouse Connect the supplied KVM CPU cable set to your CPU KVM Switch etc Please ensure that the connection is tension free Devices K455 1W K455 2W DVI USB Ke...

Page 19: ... supplied with this equipment or a manufacturer approved replacement 5 Using the supplied CPU KVM cable s connect the keyboard monitor s and mouse connectors on the computer or KVM switch to the corresponding connectors on the Local unit as shown in Figure 3 K439 1W Figure 5 K437 1W K438 1W or Figure 7 K442 2U K443 2U Ensure that you attach the keyboard and mouse connectors to the correct ports Th...

Page 20: ...t to PS 2 keyboard and mouse using supplied cables INTERCONNECT carries video and data signals connect to Local unit with CATx cable INTERCONNECT carries video and data signals connect to Remote unit Connect to Local console keyboard and mouse Connect to CPU s keyboard and mouse sockets Connect to Local console monitor Connect to 6V Power supply Programming connector for firmware upgrades Connect ...

Page 21: ...re upgrades Connect PS 2 keyboard and mouse INTERCONNECT carries video and data signals connect to Local unit INTERCONNECT carries video and data signals connect to Remote unit Connect to Local console keyboard and mouse Connect to CPU s keyboard and mouse sockets Connect to Local console monitor Connect 6V Power supply Programming connector for firmware upgrades Connect to CPU video card output D...

Page 22: ...rades 4xUSB connectors for keyboard mouse and other devices for example printer INTERCONNECT carries video and data signals connect to Local unit INTERCONNECT carries video and data signals connect to Remote unit USB input connect to CPU Connect to Local console monitor Connect 6V Power supply Programming connector for firmware upgrades Connect to CPU video card output DVI I Connectors Connect 5V ...

Page 23: ...unication Error Link Status Video Signal Device Ready Device Ready Video Signal Green Red Red Green Figure 8 Diagnostic LEDs on Remote left and Local right K439 1W units LED Appearance Diagnostics Communication Error Off Flashing slow medium fast No communication error for 60 minutes Indicates number of communication errors during previous 60 minutes 10 100 CATx 1 2 Fiber 100 1000 CATx 3 10 Fiber ...

Page 24: ... choice of keyboard only or mouse and keyboard initiation is determined by jumper settings on the keyboard mouse daughterboard see Appendix C System Upgrade Dual Access page 48 3 6 Private Mode On PS 2 systems a user at one console can lock out the other console by triggering a Private Mode function This prevents the inactive console from being used even if the inactivity timeout period expires To...

Page 25: ...y the Local unit and or the monitor you may need to optimize the video signal using the Extender s on screen display OSD Figure 9 OSD Utility You can adjust the following properties using the OSD Adaptation to analog signal sources VGA RGB see also Monitor Setup page 36 Color temperature Brightness contrast Saturation OSD operation factory reset Version information Screen resolution and refresh ra...

Page 26: ... console keyboard Ctrl Shift I Note On some keyboards Ctrl is replaced by Strg To navigate within the OSD Use the left and right arrow keys to highlight a submenu and or function Press the ENTER key to select the highlighted submenu or function Select the Exit icon to go back to the previous menu level Press the ESC key to exit the OSD mode Using our WINDOWS program On all devices you can use our ...

Page 27: ...Date 03 05 15 To navigate within the OSD Use the L and R keys to highlight a submenu and or function Press the S key to select the highlighted submenu or function Select the Exit button to go back to the previous menu level Press the X key to exit the OSD mode ...

Page 28: ...right arrow keys L and R keys on terminal or in Windows program to highlight the icon you want The OSD displays additional icons relating to commands in the selected menu category 2 Press the Enter key S key on terminal or in Windows program The OSD highlights the first command icon 3 Use the Left and Right arrow keys L and R keys on terminal or in Windows program to highlight the command or subme...

Page 29: ... terminal or in Windows program to close the OSD saving all settings and restore normal mouse and keyboard functions The following table summarizes the keyboard actions and icons used to navigate the OSD utility and to select and adjust the Extender s parameters Key Icon Remote Keyboard Terminal or Windows program Action Esc X Close the OSD restore normal keyboard and mouse functions Return to pre...

Page 30: ... input signal You might want to use a fixed resolution if your monitor is not able to display the generated resolution or for example if you have a server farm with many different CPUs each having a different screen resolution With a transparent transmission it could take a long time to regain a picture on the screen each time you switch to a different CPU Figure 11 Scale Mode menu Downscaling is ...

Page 31: ... provides a number of options including automatic calibration manual adjustment in RGB or CMY color space hue and saturation adjustment and the setup of flesh skin tone Hue Saturation Back to main menu Figure 13 Color menu Adjust Brightness Adjust Contrast Adjust Black level Return to main menu Automatic color calibration Standard RGB color selection View Color temperature submenu see Color Temper...

Page 32: ...on and to set the pixel clock and phase Manually adjust the number of pixels per line Pixel clock Figure 15 Image menu Manually adjust the best phase best point for A D conversion within each pixel Set up colors in RGB space automatically adjusts settings in CMY space Choice of five color temperature settings 4200k 5000k 6500k 7500k 9300k Back to Color menu Automatic detection of the number of pix...

Page 33: ...gs Adjust sharpness fixed resolution modes only When resolution is changed by an imposed fixed resolution sharpness can be affected Use this option to switch between three settings for optimum sharpness Select color depth see Color Depth page 39 Choose whether to automatically adjust pixels per line and pixel phase after a mode change see Factory Reset Use the Factory Reset submenu to reset the un...

Page 34: ...troduces a delay in the picture appearing on the remote console screen If you want the picture to appear as fast as possible and can tolerate a non optimized image you may want to disable this feature Please note that Auto Configuration is disabled in the default factory settings To view the Auto Configuration menu select the Tools icon from the main menu and then select the Auto Configuration ico...

Page 35: ...se images for example medical applications Please see Appendix D Video Modes and Frame Rates page 49 for more information about frame rates and supported screen resolutions Color Depth Color Mode CATx Fiber Low 5 bits color 15 bits total 32768 colors 6 bits color 18 bits total 262144 colors High 7 bits color 21 bits total 2 1M colors 8 bits color 24bits total 16 78M colors To view this menu select...

Page 36: ...der Setup procedure 1 Connect the Extender system and display the regular desktop in the desired screen resolution Monitor setup may vary depending on screen resolution and or refresh rate 2 Display the OSD utility see page 26 3 Select the Tools menu option see page 33 4 Select the burst pattern option Your TFT should show fine 1 pixel wide black and white vertical stripes over the entire screen T...

Page 37: ...nitor type Monitor Input used Video Optimization Procedure s VGA TFT VGA TFT adjustment see Monitor Setup page 36 Optimization using OSD see Setup Instructions for VGA Input page 38 VGA CRT VGA Optimization using OSD see Setup Instructions for VGA Input page 38 VGA TFT DVI Optimization using OSD see Setup Instructions for VGA Input page 38 DVI TFT VGA TFT adjustment only see Monitor Setup page 36 ...

Page 38: ...rds 1 Download the test pattern from our web server This is a burst pattern see Figure 20 a picture with alternating 1 pixel wide black and white vertical stripes If you are unable to view the test card display some black text on a white background For example you could open Notepad maximize it to full screen and fill the page with letter I s in a 12pt font Proceed with step 3 2 Select the burst p...

Page 39: ...ause horizontal noise horizontal wave formed lines flicker or smearing with zebra pattern see Figure 21b a From the OSD s Image menu select the menu command Manually adjust the best phase best point for A D conversion within each pixel b Modify the phase until all distortions have disappeared c Confirm the setting 10 If appropriate reattach your TFT monitor and adjust its image according to the ma...

Page 40: ...nected to a Local or Remote unit Are the Link Status LEDs at the Local Unit AND at the Remote Unit illuminated If they are flashing check for broken fibers using a flashlight Fiber types Are the cables of the recommended fiber type If you used your own fiber optical cable not supplied by Black Box please ensure that you have used 50µ or 62 5µ fiber with a multimode device or a 9µ fiber with a sing...

Page 41: ...eck that the model of mouse or keyboard is supported The mouse pointer doesn t move when I move the mouse Is the other console currently active see Access Switching page 24 In a dual access system the Local unit initially has control each time you boot up the system or power cycle the Remote unit You will also observe this effect at one console when the other console has been in use If you want to...

Page 42: ...al in 19 1U Figure 24 3x Dual Head application in 19 2U Figure 25 For more details please discuss suitable extension architecture with Technical Support see Appendix G Calling Technical Support Figure 22 USB extension with local access K442 2U K443 2U Local Unit USB and graphics input from CPU with local console graphics output USB hub providing local console mouse and keyboard connections K442 2U...

Page 43: ...x application with local access and audio serial extension K439 1W and 421 AU units in double width housing 437 G2 Remote Unit Local console CPU PS 2 keyboard and mouse graphics and audio serial output Local Unit Remote console Audio serial extension ...

Page 44: ...application with PS 2 USB and audio serial extension K442 2U K437 0W and 421 AU units in 19 1U rack Remote Unit Local console with dual video Remote console Secondary video USB devices Audio serial devices CPU USB graphics and audio serial output Local Unit ...

Page 45: ...ple dual head application 3x K438 1W and 3x K438 0W units in 19 2U rack Remote Unit 3 x CPU PS 2 keyboard mouse dual graphics output Local Unit Remote console with secondary video Remote console with secondary video Remote console with secondary video ...

Page 46: ...llowing parts Figure 26 Rack Mounting Kit To mount a unit 1 Align the holes on the base plate with the vacant screw holes on the base of the extender unit 2 Fasten the base of the unit to the plate of the mounting kit using the supplied screws 3 Close the remaining gaps with blanking plates Two small blanking plates Narrow strip Wide blanking plate Base plate M3x5 Screws 14 ...

Page 47: ...ular and double width housings 1 One regular unit using two small plates 2 Two regular units using one small plate 3 Mounting of three regular units 4 Mounting of one double width unit using wide plate 5 Mounting of double width and regular units using narrow strip Figure 27 Rack Mount Kit ...

Page 48: ...efore the Extender system allows the user at the other console to gain control The upper jumper switch labeled Time selects the inactivity timeout period When closed the setting is 2 seconds When open the setting is 15 seconds Select the method for gaining control Two choices are available Any keyboard activity or by pressing the left and right mouse buttons simultaneously the default or Keyboard ...

Page 49: ... 800 600 56 35 2 36 0 56 56 28 56 Vesa Standard 800 600 60 37 9 40 0 60 60 30 60 Vesa Standard 800 600 72 48 1 50 0 36 72 72 72 36 36 Vesa Standard 800 600 75 46 9 49 5 38 75 75 75 38 38 Vesa Standard 800 600 85 53 7 56 3 43 85 85 85 43 43 Mac Mode 832 624 75 49 7 55 7 38 75 75 75 38 38 Vesa Standard 1024 768 60 48 4 65 0 30 60 30 60 20 30 Vesa Standard 1024 768 70 56 5 75 0 35 70 35 70 23 35 SUN ...

Page 50: ...are transmitted using the available net data rate to the Remote unit During this time frames generated by the graphic card are discarded without any recognition frame dropping When data transfer is complete the Extender system waits for the next VS Signal Depending on the data volume affected by the selected screen resolution refresh rate the type of transmission module and the correspondence betw...

Page 51: ...b The USB specifications allow 100mA for low power devices 500mA for high power devices The DVI KVM U xx can supply up to 500mA There is no total power limitation so consuming more than 500mA may overload the internal power supply and shutdown the device This means you can attach either 1 to 4 low power units or 1 high power unit If your total USB power consumption exceeds 500mA you need to connec...

Page 52: ...ort is wired as DTE i e the same as that on a PC To connect a serial printer or other DTE rather than DCE device to the Remote Unit you will need a Null Modem crossover cable between the Remote Unit and the printer A serial touch screen may be plugged directly into the Remote Unit Serial Interface Handling Multiple Serial Devices The extender s serial interface transmits receives six signals 3 sig...

Page 53: ...ite end of the link Audio Interface Using a Microphone A microphone may be plugged into the Line In connector on the Remote Unit There are two ways of setting up a microphone The Local Unit s Line Out connection should normally be wired to the microphone input Red on your sound card The sound card should then be set up to provide additional amplification 20dB This is the preferred connection metho...

Page 54: ...e components involved in the problem that is what type of computers what type of keyboard brand of mouse make and model of monitor type and make of cable etc Any particular application that when used appears to create the problem or make it worse The results of any testing you ve already done To solve some problems it might be necessary to upgrade the Extender s firmware If this turns out to be th...

Page 55: ...200 60Hz plug play supported all lower resolutions at least with 75Hz DVI res 1600x1200 60Hz plug play supported Local Access max resolution DVI 1600x1200 VGA 1280x1024 output depends on input type VGA or DVI Keyboard Mouse IBM PS 2 power consumption 100mA USB USB 1 1 compatible NO CD Writer USB Remote 4 port Hub low power max 100mA each or 1x high power max 500mA without PSU high power max 500mA ...

Page 56: ...e or I V ZN HH 2E9 In house Breakout cable or I AD ZN H 4E9 in house OR outdoor Breakout cable stress resistant or A DQ ZN B2Y 4G9 outdoor cable stress resistant with protection against animal biting All notations acc VDE specification Multimode 50µm Two fibres 50µm E g I V ZN H 2G50 In house patch cable or I AD ZN H 4G50 in house OR outdoor Breakout cable stress resistant All notations acc VDE sp...

Page 57: ...ut Impedance 47K Local Unit Connectors 2 x 3 5mm stereo jack socket Line In Line Out Remote Unit Connectors 2 x 3 5mm stereo jack socket Line Mic In Line Out Microphone Support A microphone may be connected to the Remote Unit Pullup resistor provides bias for condenser microphone Option to set microphone amplification to 17dB Size and Shipping Weight Remote and Local Unit Remote Local Unit 6 7 x5 ...

Page 58: ... data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data 0 GND 4 n c 12 n c 20 n c 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5V Power 22 T M D S clock GND 7 DDC Output SDA 15 GND 23 T M D S clock 8 Analog VSYNC 16 Hot Plug recognition 24 T M D S clock C1 Analog Red C3 Analog Blue C2 Analog Green C5 Analog GND C4 Analog HYSNC 1 8 C1 C2 17 ...

Page 59: ...CTORS AND CABLES 59 Mouse In Out 6 pin miniDIN female Pin Signal 1 MOUSE DATA 2 n c 3 GND 4 5V 5 MOUSE CLOCK 6 n c Keyboard In Out 6 pin miniDIN female Pin Signal 1 KEYBOARD DATA 2 n c 3 GND 4 5V 5 KEYBOARD CLOCK 6 n c ...

Page 60: ...DDXI DVI VGA KVM EXTENDER FAMILY 60 Programming Pin Signal 1 TxD to PC RxD 2 RxD from PC TxD 3 DTR from PC 4 GND Power Pin Signal 1 GND 2 Earth 3 n c 4 6VDC Housing Shield 1 4 1 2 3 4 ...

Page 61: ...D15 female connector 8 C1 C2 24 C3 C4 1 17 C5 Pin Signal Pin Signal 6 DDC Input SCL 15 DDC Input SCL 7 DDC Output SDA 12 DDC Output SDA 8 Analog VSYNC 14 Analog VSYNC C1 Analog Red 1 Analog Red C2 Analog Green 2 Analog Green C3 Analog Blue 3 Analog Blue C4 Analog HYSNC 13 Analog HSYNC C5 Analog GND 6 7 8 Analog GND ...

Page 62: ...VI I male connector Pin Signal Pin Signal 15 DDC Input SCL 6 DDC Input SCL 12 DDC Output SDA 7 DDC Output SDA 14 Analog VSYNC 8 Analog VSYNC 1 Analog Red C1 Analog Red 2 Analog Green C2 Analog Green 3 Analog Blue C3 Analog Blue 13 Analog HSYNC C4 Analog HYSNC 6 7 8 Analog GND C5 Analog GND 8 C1 C2 24 C3 C4 1 17 C5 ...

Page 63: ...APPENDIX I CONNECTORS AND CABLES 63 CATx Cable and Connector ...

Page 64: ...NOTES 64 ...

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