10
P13
Trouble Shooting
Symptom
Possible Problem Solution
Unit does not
respond (no power)
AC adaptor isn’t plugged to a wall outlet or the
connector is not plugged into the power supply
jack on the back of the unit
Plug the AC adaptor into a wall outlet and plug the connector
into the supply jack on the unit
Wall outlet is not functioning
Plug another device into the same outlet to confirm the outlet is
working. If outlet is controlled by a switch, try moving switch.
iPhone/iPod does not
dock properly
Using no or wrong iPhone/iPod insert
Make sure the dock insert is the proper fit for your iPhone/iPod
iPhone/iPod isn’t docked properly
Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
iPhone/iPod isn’t docked properly
Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
iPhone/iPod does
not respond to the
unit
Your iPhone/iPod software is too old
Upgrade software on your iPhone/iPod via iTunes.
iPhone/iPod is locked up
Please make sure your iPhone/iPod is working properly before dock
into the unit. Please refer to your iPhone/iPod manual for detail.
iP44 cannot control those iPod models or other devices.
Using 1st or 2nd generation iPod, iPod
shuffle or other devices.
iPhone/iPod is not docked properly
Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
iPhone/iPod didn’t
charge up
iPhone/iPod is locked up/frozen
iPhone/iPod battery has problem
Please make sure your iPhone/iPod is working properly before
dock into the unit. Please refer to your iPhone/iPod manual for
detail.
Volume level is set too high
Decrease the volume. Turn off EXB effect
Sound source is distorted
If original sound source file is poor quality, distortion and noise
are easily noticed with high-power speakers. Try a different file
from a trusted source such as iTunes
If you are using an iPod Shuffle or external sound source like
older generation iPod, try reducing the output volume on the
device itself. Also, try turning the iPod bass boost OFF.
Sound is distorted
