Sound is distorted
Volume level is set too high
Decrease the volume
Sound source is distorted
If the iPad/iPhone/iPod original sound source is old or of poor quality,
distortion and noise are easily noticed with high-power speakers. Try a
different audio file from a trusted source such as iTunes.
If you are using an external sound source try reducing the output volume
on the device itself. Also try turning bass boost OFF.
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Troubleshooting
Solution
Symptom
Possible Problem
Unit/adaptor gets
warm after extended
play at high volume
This is normal
Turn unit off for awhile or lower volume
Lower EQ settings.
EQ settings are too high. For example, if the
treble is too high, the 3D effect may not sound
as good
Custom snooze time not set
Alarm not working
Trouble docking device
to Lightning dock
AM/PM time/alarm time not set correctly
When setting clock or alarm time, take note of the AM/PM indicators
Alarm time or source selected for alarm 2 , not
alarm 1 or vice versa
Alarm schedule setting is not correct
Device is in a case that prevents proper docking
Full week = 7 days, weekdays = 5 days (Mon-Fri), and weekends= 2
days (Sat-Sun). See page 4 for setting alarms.
Calendar is not set correctly, which can affect
7/5/2 day alarm operation
See page 3 for setting Clock/Calendar Section.
Remove case before docking device
Make sure to set the alarm time and source for the alarm icon 1 or 2
that is shown on the clock display
Snooze time
is too long/short
Press and hold Snooze button then press + or - button to adjust
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