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We’re always updating our guides because we want to keep things fresh! You can visit 

igloohome.co/support periodically to view the latest version, unless, this is the latest 

version. Hello you, igloohomie from the future, wow!

Hi there! 

We’re so glad you’ve decided to join us on this journey to create a world 
without keys. You’re officially an igloohomie! 

In this guide, you’ll find everything you need to get started with your lock. 
We hope that we’ve been as comprehensive and informative as possible. 
Afterall, we’re here to make life easier for you (at least when it comes to your 
home’s access). 

If you do not find what you’re looking for, we’re working on updating it. Or… you 
could reach out to us at [email protected] because we love interacting 
with you! Speaking of interaction, let’s stay connected regardless. Why don’t 
you join the community of igloohomies worldwide?

Watch us on 
YouTube

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us on LinkedIn

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Facebook

Or stalk us on 
Instagram

Summary of Contents for Padlock 2

Page 1: ...1 Version 0 1 12 22 User guide Padlock 2...

Page 2: ...ing you need to get started with your lock We hope that we ve been as comprehensive and informative as possible Afterall we re here to make life easier for you at least when it comes to your home s ac...

Page 3: ...4 Specifications 5 Lock Anatomy 6 Lock Features 7 Charging the Batteries 8 App Onboarding 9 Mode of Access 10 Manage Lock Features 11 Manage Lock Settings 13 Audio and LED Indications 14 Hard Reset 15...

Page 4: ...4 What s Included USBC USBC Cable Padlock 2...

Page 5: ...122 F Operating temperature 20 C to 50 C 4 F to 122 F Certifications IPX7 CE FCC ISED UKCA UN38 3 MIL STD 810H 7 tests Protocols Bluetooth 5 0 algoPIN technology Usage Suitable for both indoor and ou...

Page 6: ...6 LockAnatomy Hardened Steel Shackle Clear Unlock RubberBumper Rubber Cover USB C Port...

Page 7: ...display an LED alert to remind users to fasten the shackle Volume Control Adjust the volume according to your preference Select from levels 0 mute to 5 loudest Auto Lock Automatically locks once the...

Page 8: ...and 1 hour respectively 2 Charging via the USB C port on the Padlock 2 1 Connect the USB cable into the USB C port on the Padlock 2 2 Insert the other end of the cable into a USB C Power Adapter not...

Page 9: ...or Device 3 Select Padlock 2 and follow the pairing instructions Note Ensure your Bluetooth and Location services are turned on You may have to perform a Bluetooth sync after successfully pairing the...

Page 10: ...with or without decoy digits followed by 3 The LED indicator on the lock will flash green when it is successfully unlocked You will also hear four ascending tones Note Ensure your Bluetooth service is...

Page 11: ...your Bluetooth function is turned on 1 On your app tap Lock Settings 2 Select Security Lockout 3 Select the number of attempts from 1 to 10 or choose to deactivate this function completely 4 Tap Appl...

Page 12: ...figure the volume of your lock Please ensure you are within Bluetooth range of the lock and your Bluetooth func tion is turned on 1 On your app tap Lock Settings 2 Select Volume 3 Select the volume le...

Page 13: ...ock by 1 Select the lock 2 Tap Lock Information Firmware Version View only You have to be entitled to have the DFU rights in order to see this option 1 Select the lock 2 Tap Firmware Version Delete Lo...

Page 14: ...fter Padlock is locked and Green LED for 2 seconds 4 short beeps and flash Red 2 times 3 sets of 4 short beeps and flash Red 2 times 6 sets of 4 short beeps and flash Red 2 times Low High siren for 30...

Page 15: ...ould be 0 5 sec ON and 0 5 sec OFF 4 Key in the Master PIN followed by the button in the next 10 seconds else the lock will exit the hard reset status Note If Master PIN is correct red flashing LED ch...

Page 16: ...ect ofthe iglooworks suite of access solutions Speak with your BD representative to get your accounts set up before you proceed The Dashboard works best with Google Chrome Safari and Mozilla Firefox Q...

Page 17: ...ponding at all Make sure Auto Lock is ON via the iglooworks mobile app If Auto Lock is ON and the padlock is still not working try to lock the padlock manually by holding the UNLOCK button for 2 secon...

Page 18: ...18 For more support articles go to igloohome co support...

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