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This product is guaranteed for a period of 2 years from the date of
purchase against mechanical and electrical defects.
The warranty does not cover consumable parts that require replacement
under normal use or accessories. This includes filters, belts, and
accessory attachments.
If your Multi Chef becomes faulty within 2 years of purchase please
contact our Customer Service Department on 01473 271 272 or write to
us at the address detailed below. Please quote the Model Number which
begins IG, the Batch Number beginning ‘5’ and give exact details of the
fault.
We will then decide whether to repair or replace the item. You will be required to return a copy of your
proof of purchase. Please retain your original.
If an item is replaced under guarantee within 2 years, the guarantee for the replacement item will be
calculated from the purchase date of the original.
Before calling the Customer Service number please ensure you have
checked the Trouble Shooting guide
.
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel:
01473 271 272
Fax:
01473 270 733
Email:
Website:
www.igenix.co.uk
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original