Problem
Check
The main unit won't turn on.
• Check the power cable connection.
• Check the power outlet.
No Picture after providing power
• May be the power supply voltage abnormity, please check
the power supply voltage and pole whether exactitude. Please check all the
connecting cable and monitors whether be connected correctly or not.
I can't see Live videos.
• Check the camera's power status.
• Check the network connection status of the computer and the network camera.
Images are blurry.
• Make sure the lens is clean. If not, clean it using a soft piece of cloth or a brush.
• Make sure the lens is in focus. Adjust the focus during daytime.
• If there is too much light coming into the camera or the camera is picking up an
overly bright light source, adjust the camera's position/angle accordingly.
Video color appears incorrect.
Check the white balance settings. If using the Auto option, it may take some time
for the white balance to be adjusted.
Images are blinking.
If the camera is pointed at the sun or a fluorescent lamp, adjust the camera's angle
away.
The picture background color changes
continuously
The fluorescent lamp’s electromagnetic field cause color roll. This is proper
phenomenon of the cameras. Reduce the fluorescent lamp numbers or increase the
distance between the camera and the fluorescent lamps can improve it.
Use power supply external sync. camera can solve it.
The picture level direction have flowing
interference ripples
May be caused by the power supply AC ripples, it need filter the wave of the power
supply. Check the monitor and peripheral equipment used.
Trouble Shooting
