Idexx VETLAB UA, Operator'S Manual

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IDEXX VetLab
UA Analyzer Operator’s Guide
Notification Cause Action
E12 Optics Error The gray reference pad is
missing from the test strip tray or
an LED or the phototransistor is
defective. Turn off the analyzer and
remove the test strip tray. Check
the tray for damage or a missing
gray reference pad.
If the notification persists,
contact IDEXX Technical
Support to obtain a replacement
test strip tray.
E13 Printer Error There is a paper jam. Turn off the analyzer. Open the
cover by pressing the raised
dots immediately below and
to the right of the paper slot.
Clear the paper jam. Turn on the
analyzer and wait for the self-
check process to complete.
E14 Interface Error Data did not transfer to the
IDEXX VetLab Station. Verify that the analyzer interface
option is set to bidirectional
mode. (For more information,
see “Modifying the Interface
Options” on page 20.)
Check that the data cable is
properly connected. Verify that
the IDEXX VetLab Station is
ready to receive data. Manually
send the results to the IDEXX
VetLab Station (see “To
Manually Send Results to the
IDEXX VetLab Station” on page
20) or press the
Start button
to return the analyzer to the
ready-to-measure mode. (For
more information, see “Using
the Memory Options” on pages
19–20.)
The analyzer is not connected to
the IDEXX VetLab Station. If the analyzer is not connected
to the IDEXX VetLab Station,
set the interface option to
unidirectional mode. (For
information on setting interface
options, see “Modifying the
Interface Options” on page 20.)