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18

DOC No: 8540 REV E

19

DOC No: 8540 REV E

Fault Isolation

MOTOR WILL NOT OPERATE

Cause

Remedy

No power to motor.

Ensure proper voltage has been applied to motor power leads.
Check leads to ensure no short circuits are present.

Control Input lead is shorted.

Clear and isolate Control Input lead from Tachometer Out lead. Clear and 
isolate Control Input lead from Common lead.

No Control Input applied.

Ensure proper control input is applied to control Input lead: for 0-5V, ensure line 
is not shorted. If manual control EagleDrive, adjust potentiometer to increase 
control voltage. Ensure control power supply common is connected to the 
common lead.

Thermal Limit is active.

Turn off motor and wait for temperature to cool. NOTE: If power voltage and 
control signals are present, motor will automatically restart when temperature is 
reached. Reduce motor load conditions and/or improve cooling of motor hous-
ing if persistent limit occurs.

Motor has been damaged.

Contact your Micropump Distributor or contact Micropump directly for 
replacement product.

CYCLIC NOISE OR VIBRATIONS

Cause

Remedy

Loose motor mounting bolts.

Tighten motor mounting bolts.

Foundation not rigid.

Relocate motor.

Pump loose on motor.

Tighten pump mounting bolts.

Pump is worn.

Replace or repair pump.

Tachometer Out lead is shorted 
to FWD/REV lead.

Clear and isolate Tachometer Out lead from FWD/REV lead.

NO TACHOMETER SIGNAL

Cause

Remedy

No power to motor.

Ensure proper voltage has been applied to motor power leads.
Check leads to ensure no short circuits are present.

Improper wiring.

Check that the Tachometer Out lead is connected to the positive input of the 
frequency counter.
Check that the common lead of the frequency counter is connected to the motor 
Common lead.
Check leads to ensure no short circuits are present.

Motor is stopped.

Ensure proper voltage has been applied to motor power leads Ensure proper 
control input is applied to Control Input lead.
Ensure control power supply common is connected to the Common lead.

MOTOR RUNS IN THE WRONG DIRECTION

Cause

Remedy

FWD/REV lead is shorted to 
Common lead.

Clear and isolate FWD/REV lead from Common lead or shield. Check leads to 
ensure no short circuits are present.

Execution of troubleshooting steps, determination of root cause and 
corrective actions should be performed by a skilled maintenance person.

If the EagleDrive does not meet its design performance or fails to operate correctly, refer 
to the following tables for assistance in identifying the cause and remedy:

All Dimensions in mm.[inch]

Technical Speci

fi

 cation

Not all possible con

fi

 gurations are shown. Contact your local Micropump 

distributor or contact Micropump directly for additional versions.

EagleDrive

Model

DEMSE

Product Code

DEMSE

Speed Range

250 to 10000 rpm

Typical No-Load Speed 
(24 VDC Input / 5 VDC Control / 25°C 
Ambient)

6000 rpm

Speed @ Rated Torque

3500 rpm @ 70 mNm (10 oz-in)

Input Voltage Range

10 to 38 VDC

Max Full-Load Current @ Nominal Voltage
(25°C Ambient)

2A @ 24 VDC

Speed Control

0 to 5 VDC

Tachometer Out

0 to 5 VDC square wave - 2 pulse per revolution

Thermal Shutdown

135°C

Thermal Restart

120°C

Storage Temperature

-40 to +135°C

Maximum Ambient Operating Temperature

85°C at max load

Reversible

Yes

Weight

0.3 kg

Power Output @ Nominal

26 W

Model DEMSE

NOTE

NOTE

 

3.43

87.08  

 

2.68

68  

 

3.06

77.65  

 

0.39

9.91  

 

2.17

55  

4x 

0.20

5

4x 

0.20

5

 

1.80

45.80  

Summary of Contents for MICROPUMP EagleDrive DEMSE

Page 1: ...STALLATION OPERATION AND WARRANTY INFORMATION EAGLEDRIVE TM EagleDriveTM DEMSE EagleDriveTM DEELE Without Enclosure Without Enclosure DEMSN DEELN CALL TOLL FREE 877 742 2878 FOR SALES AND SUPPORT Retu...

Page 2: ...nd power cables The Power Supply Assembly means only the printed circuit board and the electronic or mechanical components located inside or on the power supply enclosure and the Pump head Assembly me...

Page 3: ...is Guide is to provide information to enable suitably qualified technicians and fitters to install operate and maintain the Micropump EagleDrive and common pump motor combinations Use the Guide when y...

Page 4: ...ow risk of external damage Hot Surfaces Under some operating conditions surface temperatures can exceed 90 C 195 F Do not touch products while operating Do not touch within 30 minutes of system shutdo...

Page 5: ...ews 4 supplied with the EagleDrive Torque screws to 0 8 N m 7 in lbs Loose bolts may result in pump motor misalignment Tighten bolts appropriately Pump motor misalignment may result in weakening the s...

Page 6: ...age source and the frequency counter if used will be forced to the same ground reference when connected to the EagleDrive Ensure only one earth ground is used to avoid ground loops Using The Tachomete...

Page 7: ...e the magnets inside the pump Ensure pump is correctly attached to EagleDrive 1 0 Internal Short Disabled Drive components have failed Reset EagleDrive by disconnecting and restoring power supply conn...

Page 8: ...the EagleDrive by first setting the external control signal input to the minimum value then switch off the power supply Check that the unit runs down in a steady manner Close the inlet and discharge v...

Page 9: ...mp periodically The pump cannot be drained completely a certain amount of liquid will remain in the magnet cup area Ensure that the pump is either flushed with a suitable flushing agent or precautions...

Page 10: ...Out lead is connected to the positive input of the frequency counter Check that the common lead of the frequency counter is connected to the motor Common lead Check leads to ensure no short circuits...

Page 11: ...Current Nominal Voltage 25 C Ambient 2 9A 24 VDC Speed Control 0 to 5 VDC Tachometer Out 0 to 5 VDC square wave 2 pulse per revolution Thermal Shutdown 135 C Thermal Restart 120 C Storage Temperature...

Page 12: ...8684 USA Tel 1 360 253 2008 Fax 1 360 253 8294 E mail info micropump idexcorp com Web www micropump com To purchase pumps parts or receive further information contact your local Micropump distributor...

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