If the fault persists …
Disconnect all other instruments
connected to the
same line as the iDECT X1i and see whether you can
make a call.
Disconnect the base unit
from the telephone line and
plug a different phone into the master telephone
socket. Try making a call. If this works, the line is OK.
If the call does not work, and you are using a
two-way
socket adapter
, remove it and plug a telephone
directly into the socket. If the call now works, the
adapter may be faulty.
If you cannot make a call, the fault may be on the
exchange line
. Contact the service provider (the BT
engineers on 151, or your cable company).
If you still cannot identify the cause of the problem,
contact the
Help Line
on
0845 345 9677
.
Troubleshooting
66
Connection and conditions for use
You can connect your iDECT X1i to a direct exchange line (DEL) — a line
connected to a local exchange, with its own phone number; to an
extension socket connected to a DEL; or to an extension on an approved
compatible PBX. Do not connect the iDECT X1i as an extension to a
payphone.
The
ringer equivalence numbers (RENs)
of all instruments (phones,
fax machines, etc.) connected to an exchange line
must not add up to
more than 4
— otherwise, one or more of them may not ring and/or
answer calls correctly. The iDECT X1i has a REN of 1, and most other
telephones have a REN of 1 unless marked otherwise.
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