IDEAL Logic HEAT 12, Installation And Servicing

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7 . FaULT CODEs
DIspLay CODE ON BOILER
DEsCRIpTION aCTION
Outside Sensor Failure Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Low Mains Voltage
Contact a qualified electrician or your electricity provider.
Unconfigured PCB
Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
Unconfigured PCB
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
5 Boiler Restarts in 15 minutes 1. Turn power off and on at the fused spur.
2. If the boiler fails to operate please contact Ideal (if under warranty)
or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
False Flame Lockout Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
BCC Activation Fault Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Check system pressure is between 1 & 1.5bar on the pressure gauge (if fitted
to a sealed system). If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).
Flame Loss
See Action - Fault Code L 2
Fan Fault Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Flow Thermistor
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Return Thermistor Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Flow Temperature Overheat
or
Unconfigured PCB
BCC Fault
Flow/Return Reversed
Please contact a Gas Safe Registered Engineer. In IE contact a
Registered Gas Installer (RGII).
No Water Flow Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
1. Check other gas appliances in the house are working to confirm a
supply is present in the property.
2. If other appliances do not work or there are no other appliances,
check the gas supply is on at the meter and/or pre payment meter
has credit. If the boiler fails to operate then please contact Ideal
(if under warranty) or alternatively a Gas Safe Registered engineer
if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Flame Loss
Ideal , P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN.
Tel. 01482 492251 Fax. 01482 448858. Registration No. London 322 137.
Ideal stelrad group pursues a policy of continuing improvement in the design and performance
of its products. The right is therefore reserved to vary specification without notice.
Ideal Consumer Helpline
Tel: 01482 498660
www.idealboilers.com