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User Guide

USER

THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETED AFTER EACH SERVICE

All Gas Safe Register installers carry a Gas Safe Register ID card, and have a registration number.  Both should be recorded in the

Benchmark Commissioning Checklist.  You can check your installer by calling Gas Safe Register direct on 0800 4085500.

Ideal Heating

 is a member of the Benchmark scheme and fully supports the aims of the programme.  Benchmark has been introduced 

to improve the standards of installation and commissioning of central heating systems in the UK and to encourage the regular 

servicing of all central heating systems to ensure safety and efficiency.

WEEE DIRECTIVE 2012/19/EU 

Waste Electrical and Electronic Equipment Directive

 

• At the end of the product life, dispose of the packaging 

  and product in a corresponding recycle centre.

• Do not dispose of the unit with the usual domestic refuse.

• Do not burn the product.

• Remove the batteries.

• Dispose of the batteries according to the local statutory

  requirements and not with the usual domestic refuse.

CONTENTS

 

1.1 Introduction 

 ................................................................................2

1.2  Boiler Operation .......................................................................3-4
1.3  Points for the boiler user .............................................................4
1.4  Frozen Condensate Drain ...........................................................4

1.5  General Information.....................................................................5
1.6 Troubleshooting ...........................................................................5
1.7  Display Functions - Normal Operation Mode ..............................6
1.8  Display Functions - Fault Messages ...........................................7

1.1  INTRODUCTION

The 

Logic Max Heat

2

 H 

is a heat only boiler, featuring 

full sequence automatic spark ignition and fan assisted 

combustion.  It is designed to provide central heating and hot 
water when a separate hot water cylinder is installed.

Due to the high efficiency of the boiler, condensate is produced 

from the flue gases and this is drained to a suitable disposal 

point through a plastic waste pipe at the base of the boiler.                      

A condensate ‘plume’ will also be visible at the flue terminal.

Safety

Current Gas Safety (Installation & Use) Regulations 

or rules in force.

It is the law that this appliance installation and any work 
carried out on the appliance is carried out by a  Gas 

Safe Registered engineer in accordance with the above 

Regulations.

It is essential that the instructions in this booklet are strictly 

followed, for safe and economical operation of the boiler.

Electricity Supply

This appliance must be earthed.

Supply: 230 V ~ 50 Hz. The fusing should be 3A.

Important Notes

• 

This appliance must not be operated without the casing 

correctly fitted and forming an adequate seal.

•  If the boiler is installed in a compartment then the 

compartment MUST NOT

 be used for storage purposes. 

The compartment should also be fitted with a suitable label 

in accordance with current standards

• 

If it is known or suspected that a fault exists on the boiler 

then it MUST NOT BE USED

 until the fault has been 

corrected by a Gas Safe Registered Engineer.

 

Under NO circumstances should any of the sealed 

components on this appliance be used incorrectly or 
tampered with.

•  This appliance can be used by children 8 

years and above.  Also persons with reduced 
physical, sensory or mental capabilities, or 

lack of experience and knowledge, provided 

they have been given supervision or instruction 

concerning use of the appliance in a safe way 

and understand the hazards involved.  Children 

shall not play with the appliance.  Cleaning and 
user maintenance shall not be made by children 
without supervision.

Summary of Contents for LOGIC MAX HEAT2 H12

Page 1: ...we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating For the very latest copy of literature for specification and maintenance practices visit our website idealheating com where you can download the relevant information in PDF format USER GUIDE LOGIC MAX HEAT2 H12 H15 H18 H24 H30 October 2022 UIN 228292 A05 ...

Page 2: ...installed Due to the high efficiency of the boiler condensate is produced from the flue gases and this is drained to a suitable disposal point through a plastic waste pipe at the base of the boiler A condensate plume will also be visible at the flue terminal Safety Current Gas Safety Installation Use Regulations or rules in force It is the law that this appliance installation and any work carried ...

Page 3: ...Mode until either Ready or On is shown under the Boiler symbol If Tap Radiators symbols are shown then press Mode until Ready or On is shown under the radiator and tap symbol The boiler will fire and supply heat to the radiators Summer Conditions Domestic Hot Water only required If a Boiler symbol is shown on the display then central heating must be disabled at the timer or room thermostat If Tap ...

Page 4: ...liance is fitted with a siphonic condensate trap system that reduces the risk of the appliance condensate from freezing However should the condensate pipe to this appliance freeze please follow these instructions a If you do not feel competent to carry out the defrosting instructions below please call your local Gas Safe Registered installer for assistance b If you do feel competent to carry out t...

Page 5: ...ctions section Does the boiler have a display showing on the front control panel If fault persists contact Ideal Customer Service Helpline if your appliance is under warranty or a Gas Safe Registered engineer otherwise YES NO Contact a Gas Safe Registered Engineer 1 5 GENERAL INFORMATION Contact a Gas Safe Registered Engineer Contact a Gas Safe Registered Engineer NO YES NO MINIMUM CLEARANCES Clea...

Page 6: ...at 60 C Menu Mode Ready On Radiator Target 60 C Room Thermostat or Timer Off Preheat Active Summer Mode No Heat Demand Target 60 C Menu Mode Off On To Switch On Press Mode Button then On Ready Summer Mode DHW Demand Target 60 C Menu Mode On On at 60 C Winter Mode No Heat Demand Target 60 C Menu Mode Ready Off Radiator Target 60 C Room Thermostat or Timer Off Ready Off To Switch On Press Mode Butto...

Page 7: ...r Restart Menu Flow Thermistor Fault Contact Installer Menu Outside Sensor Fault Contact Installer Restart Menu Return Thermistor Fault Contact Installer Menu Fan Fault Contact Installer Menu PCB Fault Contact electricity provider Menu Low Mains Voltage Contact Installer Menu Flow Return Reversed Contact electricity provider Restart Menu Gas Valve Fault 1 Check if condensate pipe blocked frozen 2 ...

Page 8: ...deal Technical Helpline 01482 498663 Ideal Consumer Helpline 01482 498660 Ideal Parts 01482 498665 idealheating com Ideal Boilers Ltd pursues a policy of continuing improvement in the design and performance of its products The right is therefore reserved to vary specification without notice At Ideal Heating we take our environmental impact seriously therefore when installing any Ideal Heating prod...

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