4
User Guide
USER
In line with our current warranty policy we would ask that you
check through the following guide to identify any problems
external to the boiler prior to requesting a service engineers
visit. Should the problem be found to be other than with the
appliance we reserve the right to levy a charge for the visit, or
for any pre-arranged visit where access is not gained by the
engineer.
FOR ANY QUERIES PLEASE RING THE IDEAL
CONSUMER HELPLINE : 01482 498660
BOILER RESTART
PROCEDURE - To restart boiler
press the restart button
WEATHER COMPENSATION
When the Weather Compensation option is fitted to the system
then the central heating temperature knob (B) becomes
a method of controlling room temperature. Turn the knob
clockwise to increase room temperature and anti-clockwise
to decrease room temperature. Once the desired setting has
been achieved, leave the knob in this position and the system
will automatically achieve the desired room temperature for all
outside weather conditions.
BOILER FROST PROTECTION
The boiler is fitted with frost protection that operates in all
modes, provided the power supply to the boiler is always
turned on. If the water in the boiler falls below 5ºC, the frost
protection will activate and run the boiler to avoid freezing.
The process does not guarantee that all other parts of the
system will be protected.
If a system frost thermostat has been installed, the boiler must
be set in winter mode, [
Ready or On
] for the frost protection to run.
If no system frost protection is provided and frost is likely
during a short absence from home it is recommended to leave
the system heating controls or built in programmer (if fitted)
switched on and running at a reduced temperature setting.
For longer periods, the entire system should be drained.
BOILER RESTART
To restart the boiler, when directed in the listed fault messages
(see section 4) press the “Restart” button. The boiler will
repeat its ignition sequence. If the boiler still fails to start
consult a Gas Safe Registered Engineer.
MAINS POWER OFF
To remove all power to the boiler the mains power switch must
be turned off.
This appliance is fitted with a siphonic condensate trap
system that reduces the risk of the appliance condensate
from freezing. However should the condensate pipe to this
appliance freeze, please follow these instructions:
a. If you do not feel competent to carry out the defrosting
instructions below please call your local Gas Safe
Registered installer for assistance.
b. If you do feel competent to carry out the following
instructions please do so with care when handling hot
utensils. Do not attempt to thaw pipework above ground
level.
If this appliance develops a blockage in its condensate pipe, its
condensate will build up to a point where it will make a gurgling
noise prior to locking out displaying “Ignition Lockout” on the
display. If the appliance is restarted it will make a gurgling
noise prior to it locking out displaying “Ignition Lockout” on the
display.
To unblock a frozen condensate pipe;
1. Follow the routing of the plastic pipe from its exit point on
the appliance, through its route to its termination point.
Locate the frozen blockage. It is likely that the pipe is
frozen at the most exposed point external to the building
or where there is some obstruction to flow. This could be
at the open end of the pipe, at a bend or elbow, or where
there is a dip in the pipe in which condensate can collect.
The location of the blockage should be identified as closely
as possible before taking further action.
2. Apply a hot water bottle, microwaveable heat pack or a
warm damp cloth to the frozen blockage area. Several
applications may have to be made before it fully defrosts.
Warm water can also be poured onto the pipe from a
watering can or similar. DO NOT use boiling water.
3. Caution when using warm water as this may freeze and
cause other localised hazards.
4. Once the blockage is removed and the condensate can
flow freely, restart the appliance. (Refer to “To Start the
boiler”)
5. If the appliance fails to ignite, call your Gas Safe
Registered engineer.
Preventative Solutions
During cold weather, set the central heating temperature knob
(B) to “
MAX
”, (Remember to return to original setting once cold
spell is over).
Place the heating on continuous and turn the room thermostat
down to 15ºC overnight or when unoccupied. (Return to normal
after cold spell).
SCAN
for video
1.3 POINTS FOR THE BOILER USER
1.4 FROZEN CONDENSATE DRAIN
