Fault
Cause
Solution
check the battery volume.
Table 2 Cable Troubleshooting
Fault
Cause
Solution
Charging fails.
The cable is in poor
contact.
Replace the cable.
The
synchronization
software cannot be
connected.
The cable is in poor
contact.
Replace the cable.
Table 3 Wi-Fi Connection Troubleshooting
Fault
Cause
Solution
An AP cannot be
connected.
“Authentication fails” is
displayed.
The password of the WLAN device is
incorrect.
