IBM xSeries 366, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8863,” on page 105 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
System-error log message Action
Machine check asserted for Card or Link -
SPINT, Quad Bus B
1. Reseat microprocessor 3 and 4.
2. Replace microprocessor 3 or 4.
3. Replace the microprocessor board.
Machine check asserted for Card or Link -
SPINT, CPU Card
1. Reseat the microprocessors and microprocessor board.
2. Replace the microprocessor board.
Machine check asserted for Card or Link -
SPINT, I/O Bus Interface
1. Reseat the adapter cards.
2. Reseat the microprocessor board.
3. Replace the adapters.
4. Replace the PCIX board.
5. Replace the microprocessor board.
Machine check asserted for Card or Link -
SPINT, System, PCI-X Card, Super I/O Card
1. Reseat the Super I/O board.
2. Replace the Super I/O board.
3. Replace the PCI-X board.
Machine check asserted for Card or Link -
SPINT, System, PCI-X Card, Super I/O Card,
RAID Card
1. Reseat the Super I/O board and ServeRAID 8i adapter (if
installed).
2. Replace the ServeRAID 8i adapter.
3. Replace the Super I/O board.
4. Replace the PCI-X board.
Machine check asserted for PCI-X Card or Slot
X - SPINT
1. Reseat the adapter in slot X.
2. Replace the adapter in slot X.
3. Replace the PCI-X board.
MMIO operation error Note: This is an invalid Memory access caught by the hardware.
1. Verify the OS install instructions were followed.
2. Verify the latest OD service pack is installed.
3. Verify the latest device drivers are installed.
SPINT reported a Machine Check on Memory
Card = X
Replace CPU board
1. Reseat the memory card X.
2. Replace the memory card X.
3. Replace the microprocessor board.
SPINT reported a Machine Check on Memory
Card X, DIMM Y.
1. Reseat DIMM Y
2. Replace DIMM Y
3. Replace memory card X
4. Replace CPU board
Memory Card x inserted Information only; if the message persists:
Note: Make sure you re-enable the memory in the
Configuration/Setup Utility program. See, “Memory problems” on
page 52
1. Make sure that the memory card lever is securely latched.
2. Reseat the memory card.
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IBM xSeries 366 Type 8863: Problem Determination and Service Guide