6.
When
you
enter
the
ASCII
interfaces
the
first
time,
you
are
prompted
to
complete
certain
required
parameters
and
fields
as
shown
in
Table
7.
Table
7.
Required
parameters
and
fields
for
the
ASCII
interface
Field
name
Input
Name
of
the
customer
that
IBM
support
can
contact
John
or
Jane
Doe
address
of
the
customer
that
IBM
support
can
contact
doe@
company.com
Telephone
number
of
the
customer
that
IBM
support
can
contact
1-123-456-7890
Address
>
Queue
Country
162(USA)
¹
Gateway
>
Type
5198
²
Gateway
>
Serial
Number
XXXXXXX
Gateway
>
Model
001
²
Note:
¹
Queue
Country
is
selected
from
a
list.
Scroll
using
the
N
and
P
keys
until
you
see
your
country.
For
information
about
navigating
through
the
ASCII
interface,
see
“Navigating
the
configuration
panels”
on
page
212.
Note:
²
For
NAS
Gateway
500,
the
machine
type
is
always
5198
and
model
is
always
001
.
The
serial
number
is
located
on
the
operator
panel
(front
of
the
machine)
just
below
the
LCD.
Do
not
include
dash
or
spaces
that
may
be
shown
in
the
serial
number.
For
a
description
of
the
parameters,
see
“Network
property”
on
page
227.
Performing
the
basic
Electronic
Service
Agent
configuration
Complete
the
following
steps
to
perform
basic
Electronic
Service
Agent
configuration:
IBM
Electronic
Service
Agent
for
pSeries
and
RS/6000
version
(R3.1.0.0)
(Basic)
+-----------------------------------------------------------------------------+
|
Welcome
|
+-------------------------------------------------------------
screen
1
of
2
-+
|
|
|
Use
the
Service
Agent
Basic
ASCII
Interface
to
define
monitored
machines
|
|
and
configure
a
communications
link
to
IBM
so
that
Service
Agent
data
can
|
|
be
sent
to
IBM
for
problem
analysis.
|
|
|
|
You
need
to
update
(or
take
IBM-supplied
defaults)
to
the
following
prompts
|
|
in
the
Service
Agent
interface:
|
|
|
|
Network
|
|
Gateway
|
|
Dialer
|
|
Machines
|
|
Import/Export
|
|
Registration
|
|
Connection
to
IBM
|
|
[F
<text>]-Find
[H]elp
|
|
[N
[#]]-NextScreen
[E]xit
|
+-----------------------------------------------------------------------------+
Would
you
like
to
continue?
[Y/E]
:
Figure
49.
Welcome
screen
216
NAS
Gateway
500
Administrator’s
Guide
Summary of Contents for TotalStorage NAS Gateway 500
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