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IBM TotalStorage DS4800, Installation, User And Maintenance Manual

The IBM TotalStorage DS4800 is a powerful storage solution for businesses. For detailed guidance on user, installation, and maintenance, download the free manual from manualshive.com. Stay informed and optimize the performance of your DS4800 with this essential resource.

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Tables

 

 

1.

  

Mapping

 

of

 

FAStT

 

names

 

to

 

DS4000

 

series

 

names

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. xvii

 

 

2.

  

Where

 

to

 

find

 

DS4000

 

installation

 

and

 

configuration

 

procedures

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. xix

 

 

3.

  

Features

 

at

 

a

 

glance

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 3

 

 

4.

  

Maximum

 

number

 

of

 

storage

 

expansion

 

enclosures

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 9

 

 

5.

  

Possible

 

combinations

 

of

 

14-drive

 

and

 

16-drive

 

storage

 

expansion

 

enclosures

 

per

 

redundant

 

drive/channel

 

loop

 

pair

 

in

 

a

 

DS4800

 

configuration

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 10

 

 

6.

  

RAID

 

controller

 

specifications

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 16

 

 

7.

  

DS4800

 

Storage

 

Subsystem

 

weights

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 21

 

 

8.

  

DS4800

 

Storage

 

Subsystem

 

component

 

weights

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 22

 

 

9.

  

DS4800

 

Storage

 

Subsystem

 

shipping

 

carton

 

dimensions

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 22

 

10.

  

Temperature

 

and

 

humidity

 

requirements

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 22

 

11.

  

DS4800

 

Storage

 

Subsystem

 

altitude

 

ranges

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 23

 

12.

  

DS4800

 

Storage

 

Subsystem

 

power

 

and

 

heat

 

dissipation

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 24

 

13.

  

DS4800

 

Storage

 

Subsystem

 

operational

 

vibration

 

specifications

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 25

 

14.

  

DS4800

 

Storage

 

Subsystem

 

sound

 

levels

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 25

 

15.

  

IBM

 

System

 

Storage

 

DS4800

 

AC

 

power

 

requirements

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 25

 

16.

  

Different

 

ways

 

to

 

connect

 

four

 

storage

 

expansion

 

enclosures

 

to

 

the

 

DS4800

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 68

 

17.

  

DS4800

 

Storage

 

Subsystem

 

drive

 

ports

 

and

 

drive

 

channels

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 70

 

18.

  

Description

 

of

 

Figure

 

48

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 71

 

19.

  

Description

 

of

 

Figure

 

49

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 72

 

20.

  

Description

 

of

 

Figure

 

51

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 74

 

21.

  

Description

 

of

 

Figure

 

52

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 75

 

22.

  

Description

 

of

 

Figure

 

53

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 77

 

23.

  

Description

 

of

 

Figure

 

54

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 78

 

24.

  

Description

 

of

 

Figure

 

55

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 80

 

25.

  

Description

 

of

 

Figure

 

56

 

on

 

page

 

82

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 82

 

26.

  

Description

 

of

 

Figure

 

57

 

on

 

page

 

83

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 83

 

27.

  

Description

 

of

 

Figure

 

58

 

on

 

page

 

84

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 84

 

28.

  

Recommended

 

enclosure

 

ID

 

settings

 

scheme

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 87

 

29.

  

Description

 

of

 

Figure

 

61

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

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.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 91

 

30.

  

Description

 

of

 

Figure

 

62

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 92

 

31.

  

Description

 

of

 

Figure

 

67

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 98

 

32.

  

Firmware

 

requirements

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 114

 

33.

  

Description

 

of

 

Figure

 

71

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 119

 

34.

  

RAID

 

controller

 

LEDs

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 120

 

35.

  

Host

 

and

 

drive

 

channel

 

LED

 

definitions

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 123

 

36.

  

Numeric

 

display

 

diagnostic

 

codes

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 125

 

37.

  

Power

 

supply-fan

 

LEDs

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 126

 

38.

  

Interconnect-battery

 

unit

 

LEDs

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 127

 

39.

  

DS4800

 

Symptom-to-FRU

 

index

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 168

 

40.

  

Parts

 

list

 

(System

 

Storage

 

DS4800

 

Storage

 

Subsystem)

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 175

 

41.

  

DS4000

 

Storage

 

Manager

 

Version

 

9

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 177

 

42.

  

DS4800

 

Storage

 

Subsystem

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 178

 

43.

  

DS4700

 

Storage

 

Subsystem

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 179

 

44.

  

DS4500

 

Storage

 

Subsystem

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 180

 

45.

  

DS4400

 

Storage

 

Subsystem

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 181

 

46.

  

DS4300

 

Storage

 

Subsystem

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 182

 

47.

  

DS4200

 

Express

 

Storage

 

Subsystem

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 183

 

48.

  

DS4100

 

Storage

 

Subsystem

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 184

 

49.

  

DS4000

 

Storage

 

Expansion

 

Enclosure

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 185

 

50.

  

DS4000

 

and

 

DS4000–related

 

document

 

titles

 

by

 

user

 

tasks

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 186

 

51.

  

DS4000

 

Storage

 

Manager

 

alternate

 

keyboard

 

operations

  

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

.

 

. 195

 

©

 

Copyright

 

IBM

 

Corp.

 

2006,

 

2007

 

xv

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||

||
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Summary of Contents for TotalStorage DS4800

Page 1: ...IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide GC26 7845 01...

Page 2: ......

Page 3: ...IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide GC26 7845 01...

Page 4: ...the general information in Notices on page 197 Second Edition March 2007 Copyright International Business Machines Corporation 2006 2007 All rights reserved US Government Users Restricted Rights Use d...

Page 5: ...step or situation v Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedur...

Page 6: ...water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and c...

Page 7: ...ining a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw...

Page 8: ...f controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3...

Page 9: ...ower control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove a...

Page 10: ...these components If you suspect a problem with one of these parts contact a service technician Statement 7 DANGER Handling the cord on this product or cords associated with accessories sold with this...

Page 11: ...SATA defined 2 Features at a glance 2 Clustering support 3 Inventory checklist 3 Product updates 5 Best practices guidelines 6 Storage server components 7 Intermixing storage expansion enclosures in t...

Page 12: ...nect storage expansion enclosure to a storage subsystem 62 DS4800 drive cabling rules and recommendations 67 DS4800 Storage Subsystem drive cabling topologies 69 One DS4800 and one storage expansion e...

Page 13: ...controller LEDs 120 Numeric display LEDs 123 Power supply fan LEDs 125 Interconnect battery unit LEDs 127 Recovering from an overheated power supply and fan unit 129 Resetting the controller circuit b...

Page 14: ...endix E Accessibility 195 Notices 197 Trademarks 197 Important notes 198 Product recycling and disposal 199 Battery return program 199 Electronic emission notices 200 Federal Communications Commission...

Page 15: ...om fiber optic cables 52 30 Connecting fiber optic cable to SFP 52 31 LC LC fibre channel cable 53 32 Removing fiber optic cable protective caps 54 33 Inserting an LC LC fibre channel cable into an SF...

Page 16: ...RAID controller LEDs 120 76 Numeric display LEDs 124 77 Power supply fan LEDs 126 78 Interconnect battery unit LEDs 127 79 Power supply fan Needs Attention LEDs 133 80 RAID controller connections 134...

Page 17: ...4 78 24 Description of Figure 55 80 25 Description of Figure 56 on page 82 82 26 Description of Figure 57 on page 83 83 27 Description of Figure 58 on page 84 84 28 Recommended enclosure ID settings s...

Page 18: ...xvi IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide...

Page 19: ...Name Current DS4000 Product Name IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000 FAStT DS4000 FAStT Family DS4000 Mid range Disk System FAStT Storage Manager vX Y for example v9 10 DS40...

Page 20: ...800 Storage Subsystem It also contains the parts listing for the DS4800 Storage Subsystem Appendix A Additional DS4000 documentation on page 177 provides references to other DS4000 publications Append...

Page 21: ...n User s and Maintenance Guide v DS4800 Storage Subsystem Installation User s and Maintenance Guide 2 Mount the DS4000 storage subsystem in the rack v DS4800 Storage Subsystem Installation User s and...

Page 22: ...ess Storage Subsystem Installation User s and Maintenance Guide v DS4300 Storage Subsystem Installation User s and Maintenance Guide v DS4400 Fibre Channel Cabling Instructions v DS4500 Storage Subsys...

Page 23: ...0 Storage Manager Installation and Support Guide for AIX HP UX Solaris and Linux on POWER v DS4000 Storage Manager Installation and Support Guide for Windows 2000 Server 2003 NetWare ESX Server and Li...

Page 24: ...and Support Guide for AIX HP UX Solaris and Linux on POWER v DS4000 Storage Manager Installation and Support Guide for Windows 2000 Server 2003 NetWare ESX Server and Linux 16 Configure arrays and log...

Page 25: ...ng the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software Web sites The most up to date...

Page 26: ...c systems support supportsite wss brandmain brandind 5345868In the Product family drop down menu select Disk systems and in the Product drop down menu select your Storage Subsystem for example DS4800...

Page 27: ...eseller if your reseller is authorized by IBM to provide warranty service Go to the following Web site for support telephone numbers www ibm com planetwide In the U S and Canada hardware service and s...

Page 28: ...h your IBM DS4800 Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety document The following types of notices and statements are used in this...

Page 29: ...RAID controllers equipped with sixteen 4 Gbps fibre channel ports eight ports per controller for attachment of host servers and DS4000 storage expansion enclosures The DS4800 supports attachment of up...

Page 30: ...r from the DS4800 to DS4000 storage expansion enclosure ports is a 4 Gbps fibre channel connection that supports a data transfer rate up to 400 MBps at half duplex and 800 MBps at full duplex SATA def...

Page 31: ...EXP710 and 2 Gbps 4 Gbps EXP810 storage expansion enclosures Note DS4000 EXP700s are not supported by the DS4800 unless they have been upgraded with the DS4000 EXP700 Models 1RU 1RX Switched ESM Opti...

Page 32: ...ppropriate IBM DS4000 Storage Manager host software The CD also contains includes firmware online help and publications in Adobe Acrobat Portable Document Format PDF For a list of available IBM DS4000...

Page 33: ...tial installation and when product updates become available To be notified of important product updates you must first register at the IBM Support and Download Web site www 1 ibm com servers storage s...

Page 34: ...will have power in the event that only one power circuit is available In addition having all the right or all the left power cables plug into the same power circuit enables the DS4000 devices in the...

Page 35: ...s the I O activity between a host and the drives in a RAID array The storage subsystem has eight single ported host channels four per controller and can support up to 256 hosts with two FC connections...

Page 36: ...nts in the DS4800 All DS4800 models support hot swap RAID controllers power supply and fan units cache protected batteries and interconnect battery units so you can remove and replace these components...

Page 37: ...pport the following DS4000 storage expansion enclosures v EXP100 v EXP710 v EXP810 See Table 4 for the maximum number of storage expansion enclosures that can be attached to the DS4800 storage subsyst...

Page 38: ...ported storage expansion enclosures combinations per redundant drive channel loop pair in a DS4800 configuration The table assumes that a DS4800 storage subsystem is generally capable of addressing th...

Page 39: ...s Information about the condition of the controllers is conveyed by indicator LEDs on the back of each controller RAID controller LEDs on page 120 identifies the indicator LEDs on the RAID controller...

Page 40: ...es See Table 4 on page 9 for more information The drive channel port speeds are auto negotiated between 2 Gbps and 4 Gbps fibre channel speeds Both ports of a dual ported drive channel must be connect...

Page 41: ...or the fibre channel switch to determine the fastest compatible speed between the controllers and the host or switch The fastest compatible speed becomes the operating speed of the link If the host or...

Page 42: ...and 192 168 129 102 respectively The default subnet mask for all four Ethernet ports is 255 255 255 0 See Setting up IP addresses for DS4000 storage controllers for more information RS 232 serial port...

Page 43: ...torage subsystem controllers Complete the following steps to assign static TCP IP addresses to the DS4000 storage subsystem controllers using default TCP IP addresses that are assigned to the DS4000 s...

Page 44: ...D on the controller turns on when the cache contains data that has not been written to hard disk drives The Cache Active LED turns off when the cache does not contain unwritten data Table 6 lists the...

Page 45: ...n electrical power and cooling to the storage subsystem Note Contact IBM for information about possible future DC to DC power supply support Install the power supply and fan units from the front of th...

Page 46: ...lways make sure that both power supply and fan units are operational Interconnect battery unit The interconnect battery unit is a removable midplane that provides cross coupled signal connection betwe...

Page 47: ...data access Figure 7 shows how the interconnect battery unit slides into the front of the storage subsystem The levers securing the interconnect battery units to the storage subsystem are shown in the...

Page 48: ...v Overall DS4800 Configuration Needs Attention v Locate Identify Note The displayed order of the Overall DS4800 Configuration Needs Attention and Locate Identify LEDs on the interconnect battery unit...

Page 49: ...pment sufficient space to install operate and service the storage subsystem and sufficient ventilation to provide a free flow of air to the unit Dimensions Figure 9 shows the dimensions of the DS4800...

Page 50: ...on dimensions Height Width Depth 44 4 cm 17 5 in 62 2 cm 24 5 in 78 7 cm 31 0 in Environmental requirements and specifications This section describes the environmental conditions that are prerequisite...

Page 51: ...l expose the unit to greater risk of failure from external causes Altitude Table 11 lists the acceptable altitudes for operating storing and shipping the DS4800 Storage Subsystem Table 11 DS4800 Stora...

Page 52: ...Operational shock and operational vibration requirements are shown in this section Operational Shock The DS4800 will be able to withstand the following shock Subjecting the equipment to a single shock...

Page 53: ...ments and power cord routing instructions Consider the following information when preparing the DS4800 Storage Subsystem installation site v Protective ground Site wiring must include a protective gro...

Page 54: ...on They use standard industrial wiring with line to neutral or line to line power connections The agency ratings for the DS4800 Storage Subsystem are 5 amps at 100 VAC and 2 25 amps at 240 VAC These a...

Page 55: ...et The following steps summarize the DS4800 installation process Each step below is detailed in this chapter or in the next two chapters Chapter 3 Cabling the storage subsystem and Chapter 4 Operating...

Page 56: ...www 912 ibm com PremiumFeatures All drives in the connected storage expansion enclosure or enclosures must contain no prior configuration data Additionally if at least two drives are not installed in...

Page 57: ...evice where others can handle and possibly damage the device v While the device is still in its static protective package touch it to an unpainted metal part of the system unit for at least two second...

Page 58: ...or installation Before installing the DS4800 Storage Subsystem create a detailed plan of how this unit will be used in your storage configuration The plan should include determining RAID levels failov...

Page 59: ...e proceeding 4 Assemble the tools and equipment that you will need for installation These include the following v Region specific power cords required for the DS4800 v 5 16 8 mm hex nut driver v Mediu...

Page 60: ...e install host bus adapters HBAs switches or other devices v Route interface cables from the hosts or switches to the installation area v Route main power cords to the installation area For informatio...

Page 61: ...tes and instructions to identify the proper locations for inserting M5 screws when mounting the support rails and DS4800 to a rack cabinet The locations for the M5 screws are highlighted in the templa...

Page 62: ...2 U 1 U 1 U 0 U 4 U 4 U Rail assembly Front left Rail assembly Front right Rail assembly Front left Rail assembly Front right Figure 12 DS4800 front rack mounting template 34 IBM System Storage DS4800...

Page 63: ...cm 24 in minimum and 81 28 cm 32 in maximum This rack cabinet conforms to the EIA standard Where you place the support rails in the rack cabinet depends on where you intend to position the storage su...

Page 64: ...rails mounting hardware and line jumper cords without first removing the DS4800 from the shipping box 4 Locate the two support rails and six of the eight M5 screws that are supplied with the DS4800 5...

Page 65: ...e for installing this screw Attention Do not completely tighten the screw until you have installed the DS4800 in the rack cabinet 9 From the rear of the rack thread and loosely tighten two M5 screws u...

Page 66: ...engages a pin on the DS4800 Storage Subsystem enclosure to pull the component securely into the enclosure Figure 16 on page 39 shows the lever the latch that locks the lever into position and the pin...

Page 67: ...r a listing of the weights of each DS4800 Storage Subsystem component To replace a component and lock the latches complete the following steps 1 With the levers perpendicular to the face of the compon...

Page 68: ...g the support rails on page 33 You will need an antistatic wrist strap and a cart or level surface to hold the components Observe the precautions listed in Handling static sensitive devices on page 29...

Page 69: ...tistatic protection and keep it on while performing all of the remaining procedures in this section 3 Remove both power supply and fan units Figure 17 shows the locations of the power supply and fan u...

Page 70: ...the DS4800 on the support rails This section provides instructions on how to install the DS4800 in a rack cabinet Attention If you have not yet done so record the serial number machine type and model...

Page 71: ...unit from the shipping box and into the rack cabinet For safety reasons IBM does not recommend moving the DS4800 Storage Subsystem from the shipping box and installing the DS4800 on the support rails...

Page 72: ...with Replacing the components Replacing the components Complete the following procedure to replace the components in the storage subsystem 1 Replace the power supply and fan units Figure 21 on page 45...

Page 73: ...e component 3 Replace the controllers at the back of the DS4800 Figure 23 on page 46 shows the location of the controllers and the controller levers Ensure that controller A is returned to the upper s...

Page 74: ...the pins snap into place Figure 24 shows how to install the front bezel in the storage subsystem 5 Continue with Chapter 3 Cabling the storage subsystem on page 47 RAID controller A Levers in release...

Page 75: ...ns and two dual ported drive channel connections You use a small form factor pluggable transceiver SFP to connect each host channel port and drive channel port to hosts and storage expansion enclosure...

Page 76: ...FPs in DS4800 host or drive ports In DS4800 configurations you may use long wave SFPs only in fibre channel switches that connect DS4800s over long distances v The SFP module housing has an integral g...

Page 77: ...specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare...

Page 78: ...ports in controller B SFPs should be inserted with the exposed printed circuit facing down 5 Connect a fibre channel cable Removing SFP modules To remove the SFP module from the fibre channel port pe...

Page 79: ...port 4 Replace the protective cap on the SFP module 5 Place the SFP module into a static protective package 6 Replace the protective cap on the port Installing fiber optic cables To connect the fiber...

Page 80: ...he protective caps Using LC LC fibre channel cables The LC LC fibre channel cable is a fiber optic cable that you use to connect DS4800 fibre channel ports to one of the following devices v An SFP mod...

Page 81: ...on page 55 Connecting an LC LC cable to an SFP module Complete the following steps to connect an LC LC fibre channel cable to an SFP module Statement 3 CAUTION When laser products such as CD ROMs DVD...

Page 82: ...4 Carefully insert this end of the LC LC cable into an SFP module that is installed in the DS4800 The cable connector is keyed to ensure it is inserted into the SFP module correctly Holding the conne...

Page 83: ...nd of the LC LC cable that connects into the SFP module or host bus adapter press down and hold the lever to release the latches as shown in Figure 34 2 Carefully pull on the connector to remove the c...

Page 84: ...to connect an LC SC fibre channel cable adapter to a device Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v D...

Page 85: ...s for future use 4 Carefully insert the other end of the LC LC cable into the LC connector end of the LC SC cable adapter as shown in Figure 38 Push in the connector until it clicks into place 5 If yo...

Page 86: ...d of the cable that connects into the LC connector end of the LC SC cable adapter press down and hold the lever to release the latches Figure 39 shows the location of the lever and latches 2 Carefully...

Page 87: ...r drive migration might cause loss of configuration and other storage subsystem problems Contact your IBM support representative for additional information Redundant drive channel pair For the DS4800...

Page 88: ...or example in drive channel loop pair 1 both ports 4 and 3 of channel 1 and port 1 and 2 of channel 3 are used Note In the following drive cabling figures the DS4800 graphics are simplified to show on...

Page 89: ...igure 42 on page 62 shows a second example of the drive channel cabling for redundant drive channel pairs Figure 41 Example 1 of redundant drive channel pairs Chapter 3 Cabling the storage subsystem 6...

Page 90: ...s in the Installation User s and Maintenance Guide for your DS4000 storage expansion enclosure for setting up and mounting the storage expansion enclosures 2 Select a cabling topology appropriate for...

Page 91: ...ng diagram provided in DS4800 Storage Subsystem drive cabling topologies on page 69 that most closely matches your configuration Figure 43 shows the name of the ESM ports in the EXP710 EXP100 storage...

Page 92: ...to the DS4800 using the first ports of the dual ported drive channels 1 and 3 For EXP810 storage expansion enclosure connections Perform the following steps to cable EXP810 storage expansion enclosure...

Page 93: ...On the first storage expansion enclosure from the group of drive expansion enclosures that will be cabled together connect the 1B port on the right ESM board to the 1A port on the right ESM board of...

Page 94: ...rt on the left ESM board of the first storage expansion enclosure in the group of drive expansion enclosures See callout 1 in Figure 46 Figure 46 Connecting EXP810 enclosures to DS4800 66 IBM System S...

Page 95: ...e expansion enclosure ID settings on page 86 and refer to your storage expansion enclosure installation manual for details on setting the enclosure ID The DS4800 Storage Subsystem locates the drives i...

Page 96: ...specific cabling rules and restrictions when intermixing EXP100 EXP710 and EXP810 storage expansion enclosures see One DS4800 to two or more storage expansion enclosures in a mixed environment on page...

Page 97: ...nections as described in the tables If you have hardware to include in your topology other than what is shown in these examples use the examples as a starting point for creating your specific topology...

Page 98: ...ts Do not use these graphics for actual cabling diagrams instead use the relevant instructions found in Connecting storage expansion enclosures to the DS4800 on page 59 One DS4800 and one storage expa...

Page 99: ...expansion enclosures Figure 49 on page 72 shows the recommended cabling schemes As Figure 49 on page 72 and Figure 50 on page 73 show when you connect additional storage expansion enclosures you can c...

Page 100: ...rt 4 of controller A to enclosure 1 2 and drive port 3 to enclosure 2 4 2 To create drive channel 3 connect drive port 1 of controller B to enclosure 1 2 and drive port 2 to enclosure 2 4 Figure 49 Vi...

Page 101: ...bling one DS4800 Storage Subsystem to four storage expansion enclosures Figure 51 on page 74 shows the recommended cabling scheme Figure 50 View 2 One DS4800 and two storage expansion enclosures cabli...

Page 102: ...te drive channel 3 connect drive port 1 of controller B to enclosure 1 5 and drive port 2 to enclosure 2 6 3 To create drive channel 2 connect drive port 2 of controller A to enclosure 3 7 and drive p...

Page 103: ...nnel pairs instead of connecting in groups of up to four storage expansion enclosures behind certain ports of the two redundant drive channel pairs Figure 52 illustrates the cabling topology for one D...

Page 104: ...onnect drive port 2 of controller B to enclosures 4 8 and 3 7 3 To create drive channel 2 after connecting enclosures 5 and 6 together connect drive port 2 of controller A to enclosures 6 10 and 5 9 a...

Page 105: ...1 controller A 4B Connection from drive port 4 controller B 21 Drive channel 1 23 Drive channel 3 22 Drive channel 2 24 Drive channel 4 5 EXP810 enclosure 1 6 EXP810 enclosure 2 7 EXP810 enclosure 3 8...

Page 106: ...ive port 2 of controller A 2A to enclosures 8 12 9 13 10 14 and 11 15 then connect drive port 3 of controller B 3B to enclosures 11 15 10 14 9 13 and 8 12 5 To create drive channel 4 after connecting...

Page 107: ...ESMs in the expansion enclosures as indicated by 21 23 22 and 24 2 To create drive channel 1 after connecting enclosures 1 2 3 and 4 together 21 connect drive port 4 of controller A 4A to EXP710 encl...

Page 108: ...port 4 controller A 1B Connection from drive port 1 controller B 3A Connection from drive port 3 controller A 2B Connection from drive port 2 controller B 2A Connection from drive port 2 controller A...

Page 109: ...12 5 To create drive channel 4 after connecting EXP710 enclosures 12 16 13 17 14 18 and 15 19 together 24 connect drive port 1 of controller A 1A to enclosures 12 16 13 17 14 18 and 15 19 then connec...

Page 110: ...he OUT port to the IN port on subsequent storage expansion enclosures until you complete the chain Figure 56 shows an acceptable EXP710 EXP810 and EXP100 intermix configuration in a DS4800 environment...

Page 111: ...use storage subsystem controller is cabled to the IN port on the left ESM of the first EXP100 Table 26 Description of Figure 57 Number Description 1 DS4800 Storage Subsystem 2 EXP100 ESM B ESM A ESM B...

Page 112: ...ures to a DS4800 storage subsystem Complete the following steps to cable the storage expansion enclosures to a DS4800 Storage Subsystem 1 Install an SFP module in the drive mini hub port on the back o...

Page 113: ...pansion enclosure settings This section provides information about storage expansion enclosure settings For additional detail refer to the Installation User s and Maintenance Guide for your storage ex...

Page 114: ...pansion enclosures ship with a panel installed over the enclosure ID switch to prevent the enclosure ID from being changed accidentally If your DS4000 storage expansion enclosure has a protective pane...

Page 115: ...re ID was set to a value within the range of 00 77 it may be in conflict with the enclosure ID of one of the EXP100 or EXP710 drive expansion enclosures that you are trying to attach to the DS4800 If...

Page 116: ...pters Figure 61 shows the location on the RAID controllers where the host system cables connect 3 Repeat steps 1 and 2 for each additional redundant host connection You can create a maximum of four re...

Page 117: ...result in loss of data access and in some cases in loss of data Do not make connections to the serial port unless you do so under the direct supervision and guidance of IBM support personnel 2 To mini...

Page 118: ...nagement you want to use You can manage the storage subsystems in either of two ways host agent in band management or direct out of band management For more information on setting up in band or out of...

Page 119: ...an Ethernet network Table 29 Description of Figure 61 Number Description 1 Two DS4800s 2 Fibre channel I O path 3 Host server 4 Ethernet network 5 Management station Direct out of band management met...

Page 120: ...gement station Fibre channel connections The storage subsystem fibre channel connection consists of up to four host fibre channel loops and a redundant drive fibre channel loop The host fibre channel...

Page 121: ...ions in the following sections show common host system configurations Note The minimum DS4800 configuration is eight partitions Sixteen partition and sixty four partition configuration upgrades are av...

Page 122: ...st system with two host adapters Host system with two host adapters DS4800 Switch Switch Note Node level redundancy with cluster software Host system with two host adapters Host system with two host a...

Page 123: ...o host systems and two fibre channel switches Host system with two host adapters Host system with two host adapters Switch Switch Interswitch link ds48003 DS4800 Figure 67 Example of a single SAN fabr...

Page 124: ...can connect the power cords to a primary power unit inside the rack cabinet such as a properly grounded ac distribution unit or to an external source such as a properly grounded electrical outlet The...

Page 125: ...the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 1 Verify that the...

Page 126: ...ords to two independent IBM approved power distribution units in the rack cabinet Connecting each RAID controller to independent power sources maintains power redundancy If applicable repeat this step...

Page 127: ...subsystem is powered on each RAID controller unit will handle approximately one half of the current load To ensure maximum protection against power loss due to RAID controller unit failure or a power...

Page 128: ...rtition key will be lost and will need to be regenerated using instructions on the IBM DS4000 Solutions and Premium Features Web site https www 912 ibm com PremiumFeatures Additionally if at least two...

Page 129: ...storage expansion enclosures for information on power requirements Contact your IBM service representative for additional information if needed v Before any planned system shutdown or after any system...

Page 130: ...In addition you should also collect event logs for the host servers that have mapped logical drives from the storage subsystem Attention Save these event log files to a server disk that will remain ac...

Page 131: ...aintenance helps to support the optimal performance of your DS4000 storage configuration You should periodically inspect the Fibre Channel components of your DS4000 storage configuration IBM suggests...

Page 132: ...es to the overall health of the system Removing and replacing the front bezel The storage subsystem is equipped with a front bezel which you must remove in order to access the power supply and fan uni...

Page 133: ...nections are optimal by checking the indicator LEDs before you turn on the DS4800 The controllers might not recognize the correct configuration if the storage expansion enclosure hard disk drives are...

Page 134: ...nd off intermittently Depending on your configuration it can take several minutes for each storage expansion enclosure to power up Check the LEDs on the front and back of all the storage expansion enc...

Page 135: ...see Checking the LEDs on page 118 c Open the DS4000 Storage Manager Subsystem Management window and display the Physical View for the configuration The status for each component will be either Optimal...

Page 136: ...xcept in the following situations v Instructions in a hardware or software procedure require you to turn off the power v A service technician tells you to turn off the power v A planned power outage o...

Page 137: ...require you to perform other procedures before you turn off the power 1 Stop all I O activity to the storage subsystems 2 Determine the status of all storage subsystems and components in the configur...

Page 138: ...ing on the storage subsystem on page 105 Restoring power after an unexpected shutdown The storage subsystem might shut down unexpectedly under any of the following conditions Attention There might be...

Page 139: ...you can correct the problem when you turn on the power again 3 Turn off all power supply switches then unplug the power cords from the storage subsystem Restoring power after an emergency shutdown Us...

Page 140: ...ler The storage subsystem might take several minutes to power up depending on the number of attached storage expansion enclosures The battery self test might take an additional 15 minutes The LEDs wil...

Page 141: ...etects a subsystem failure that has been detected by the controllers prior to the enabling of the alarm The GUI indicates alarm status for the storage subsystem as follows v Alarm control enabled disa...

Page 142: ...might include v HBA drivers v Controller firmware version listed in Table 32 v IP addresses for RAID controllers for in band management only v Additional documentation for switches and HBAs if needed...

Page 143: ...rt of the storage management software installation the DS4000 Storage Manager Enterprise Management window must remain open If you close the window you will not receive any alert notifications from th...

Page 144: ...DS4000 Storage Manager client gives these procedures Attention Not following the software recovery procedures can result in data loss Firmware updates DS4800 models 80 82 84 and 88 will be shipped wit...

Page 145: ...ocedure to check the status of the storage subsystem If a problem has occurred use the DS4000 Storage Manager client software and the LEDs on the storage subsystem to help locate a failed component 1...

Page 146: ...ems For information about printing a storage subsystem profile and saving the support data refer to the Subsystem Management window online help Checking the LEDs The LEDs display the status of the sto...

Page 147: ...unit LEDs on page 127 Off On Storage subsystem locate Overall DS4800 Configuration Needs Attention Amber LED Off On There are one or more failures in the DS4800 storage subsystem configuration The cau...

Page 148: ...Green LED See Table 35 on page 123 2 Host Channel Speed L2 Green LED Controller A Controller B ds48041 12 12 7 8 9 9 8 7 3 4 5 6 3 4 5 6 3 4 5 6 3 4 5 6 10 10 11 11 10 10 11 11 1 1 1 1 2 2 2 2 2 2 2...

Page 149: ...her port Amber LED Off On Bypass problem v An SFP module is inserted in the port and the connected fibre channel is either absent or not properly connected v The storage expansion enclosure connected...

Page 150: ...enclosure connected to this port is not powered on v There is a problem with the fibre channel connection between this port and the fibre channel port of the connected ESM in the storage expansion en...

Page 151: ...eric display LEDs The L1 and L2 LEDs for each host and drive channel combine to indicate the status and the operating speed of each host or drive channel Table 35 Host and drive channel LED definition...

Page 152: ...al point between the display numbers The diagnostic LED tuns off when the numeric display shows the storage subsystem enclosure ID The numeric display shows various diagnostic codes as the controllers...

Page 153: ...the right and left power supply and fan units are in mirror positions The five LED positions for the left power supply and fan unit are aligned vertically on the right side of the unit The five LED p...

Page 154: ...he left power supply and fan unit is linked to controller B v The connected PDUs are turned off or have been tripped v There is no power at the wall circuit v The power supply and fan unit is bad Batt...

Page 155: ...rage subsystem on page 117 Service Action Allowed Blue LED Off On Safe to remove Resetting the controller circuit breakers on page 131 Replacing a power supply and fan unit on page 152 Interconnect ba...

Page 156: ...configuration has developed a fault Inspect the Needs Attention LEDs on the other components in the DS4800 Storage Subsystem and in all connected DS4000 storage expansion enclosures to isolate the fa...

Page 157: ...n including all attached storage expansion enclosures The Power Overall DS4800 Configuration Needs Attention and Locate LEDs shine through the front bezel Attention If the Overall DS4800 Configuration...

Page 158: ...ls to help cool the cabinet air temperature and prevent damage to the storage subsystem Note If both power supply and fan units have shut down start with step 4 below 1 If applicable turn off the alar...

Page 159: ...o locate the specific failed component c When the procedure is completed select Recheck in the Recovery Guru This will rerun the Recovery Guru to ensure that the problem has been fixed d If the proble...

Page 160: ...t the circuit breaker Tools and Equipment v Antistatic protection v Nonconducting stylus Electrostatic discharge can damage sensitive components Touching the storage subsystem or its components withou...

Page 161: ...less than a 2 inch radius Note You do not need to remove the interface cables from the controllers to reset the circuit breakers however IBM recommends that you remove the cables to make this procedu...

Page 162: ...h the latches to release the levers and rotate the levers to disengage them from the locking pins b Use the levers to slide the controller from the storage subsystem chassis Figure 81 on page 135 show...

Page 163: ...tive controller slots in the DS4800 the location of the circuit breaker access holes are as follows On controller A the circuit breaker access holes are located on the left side on the bottom of the c...

Page 164: ...D status proceed to one of the following steps v All channel speed LEDs are on and the Needs Attention LED is off Go to step 16 v All channel speed LEDs are off or the Needs Attention LED is on Verify...

Page 165: ...orrect FRU part number for the DS4800 controller In addition the DS4800 model 80A H has different replacement FRU part numbers than the DS4800 model 82A H controllers even though they both have the sa...

Page 166: ...and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ord...

Page 167: ...e battery is fully charged v The LED flashes when the battery is charging or performing a self test v The LED is off if the battery or the battery charger has failed The interconnect battery unit also...

Page 168: ...140 IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide...

Page 169: ...guration You can perform all replacement procedures in this chapter as hot swap procedures Hot swap refers to the ability to remove and replace a storage subsystem component while the storage subsyste...

Page 170: ...instructions in the DS4000 Storage Manager Subsystem Management window or refer to the appropriate component replacement instructions in this chapter for the additional diagnostics required in this c...

Page 171: ...components that need attention For example if both the right power supply and fan unit which is linked to controller A and controller B need attention then neither of the Service Action Allowed statu...

Page 172: ...mounted to the bottom of the component Figure 85 shows a component lever and the latch that secures the lever The top view shows the lever in the closed and latched position The bottom view shows the...

Page 173: ...model 80 DS4800 controller into a DS4800 model 80 subsystem will cause it to be held in lock down state v Both power supply and fan units must be connected and powered on with no lighted Needs Attent...

Page 174: ...oller B Controller A is inserted in the top controller bay controller B is inserted in the bottom controller bay Then apply the controller labels for host channels drive channels power inputs and nume...

Page 175: ...odules that contain wire tabs unlock the SFP module latch by pulling the wire latch outward 90 as shown in Figure 89 on page 148 Host channels RS 232 serial port Ethernet ports Dual ported drive chann...

Page 176: ...en disconnect the power cord from the ac power connector on the controller 10 Release the controller levers and remove the failed controller Figure 90 shows the controller sliding from the storage sub...

Page 177: ...ction end Leave some slack between the clamp and the controller end of the power cord Replace the strain relief nut and tighten it securely to secure the clamp to the controller unit 13 Connect the po...

Page 178: ...of cache memory per controller v DS4800 Model 84A H Cache upgrade to 16 GB This option upgrades the DS4800 controllers with 4 GB of cache memory per controller to DS4800 controllers with 8 GB of cach...

Page 179: ...pgrades 6 If the DS4800 host ports are connected to a FC switch use the switch monitor tool to make sure that the DS4800 host ports and the server FC HBA ports are operating optimally No unexpected po...

Page 180: ...al outlets are working and so on For more information see Restoring power after an unexpected shutdown on page 110 The storage subsystem cooling system consists of two fans in each of the two power su...

Page 181: ...ct a problem with one of these parts contact a service technician 1 Use the DS4000 Storage Manager client software to print a storage subsystem profile 2 Locate the storage subsystem that contains the...

Page 182: ...nd might damage the equipment To avoid damage use proper antistatic protection while handling any components 6 Put on antistatic protection 7 Unpack the new power supply and fan unit Save all packing...

Page 183: ...Verify that the power supply and fan unit does not snag any other DS4800 cables when you slide it into the bay d Press the power supply and fan unit fully into the slot engaging the pins on the enclos...

Page 184: ...entative In addition do not replace the interconnect battery unit in any of the following situations v The DS4800 controller A is not in optimal state v The FC paths from the hosts to the host ports i...

Page 185: ...sping the sides and pulling the cover toward you Attention Never remove a power supply and fan unit unless the Service Action Allowed status LED is turned on 4 Is the Service Action Allowed status LED...

Page 186: ...levers straight out simultaneously to remove the failed interconnect battery unit Figure 96 on page 159 shows the interconnect battery unit sliding from the storage subsystem chassis Service Action A...

Page 187: ...erconnect battery unit slide the back of the unit into the appropriate slot c Holding both levers slowly push the interconnect battery unit until the notches in both the left and right levers are alig...

Page 188: ...heck the status of the battery Because write caching is disabled when either one of the backup battery packs fail IBM recommends that you replace the failed battery pack as soon as possible to minimiz...

Page 189: ...g materials in the event you need to return the new battery pack 7 Remove the battery access cover from the front of the interconnect battery unit by removing the thumb screws that secure the cover to...

Page 190: ...have the IBM part number listed on the battery available prior to your call For information on disposal of sealed Lithium Ion batteries outside the United States go to http www ibm com ibm environment...

Page 191: ...er 24 hours check the Needs Attention and Battery LEDs to ensure that the battery is working properly If the replacement battery indicates a fault contact your IBM support representative Replacing an...

Page 192: ...devices When working with fiber optic cables do not pinch them step on them or locate them in aisles or walkways Do not overtighten the cable straps or bend the cables to a radius smaller than 38 mm...

Page 193: ...and Needs Attention LED are off Go to step 12 11 Is the problem corrected v Yes Go to step 12 v No Contact your IBM support representative 12 Remove the antistatic protection 13 Use the DS4000 Storage...

Page 194: ...ported drive channels SFPs are inserted into the ports and then fibre channel cables are connected to the SFPs For information on installing SFPs and fiber optic cables see Working with SFPs and fiber...

Page 195: ...ion Guide for more information The loopback test and the sendEcho test are described in the IBM System Storage DS4000 Problem Determination Guide In the IBM System Storage SAN Integration Server confi...

Page 196: ...e channel cables Verify that the fibre channel cables are in good condition and that there are no cable management issues such as using plastic ties to wrap the cables or bending the cable loops to le...

Page 197: ...plugged in and all power switches are on If applicable check that the main circuit breakers for the rack cabinet are turned on AC power failure Check the main circuit breaker and AC outlet Both power...

Page 198: ...an unit is not lit Call IBM Support if needed Interconnect battery unit v Amber Battery Needs Attention LED on the interconnect battery unit is on v Green Battery LED on the power supply and fan unit...

Page 199: ...re to place it online If one controller has been placed offline by the other controller contact IBM support This is the case if you use the DS4000 Storage Manager client software to make repeated atte...

Page 200: ...All DS4800s are shipped with both cache battery packs installed Call IBM support if a cache battery pack is missing and you did not remove any of the cache battery packs from the DS4800 L1 and L2 Lin...

Page 201: ...by both the blue Service Action Allowed LED and the amber Needs Attention LED has failed and can be replaced Unable to access drives Expansion drive channel Fibre channel cabling has failed Ensure tha...

Page 202: ...stem controller as an independent storage subsystem or a partially managed device contact IBM support for instructions on how to force firmware synchronization in the replacement controller The DS4800...

Page 203: ...te and without batteries 23R0532 4 DS4800 chassis 23R1980 Model 80H 23R1982 Model 80A Non Korea 23R1981 Model 80A Korea 22R4272 Model 82H 22R4491 Model 84H 22R4493 Model 82A Non Korea 22R4494 Model 82...

Page 204: ...ory Model 88A H 23R0537 6 DS4800 mounting rail assembly 22R4839 7 DS4800 battery cover plate with 4 screws 22R4874 DS4800 battery 22R4875 LC wrap plug assembly 24P0950 LC SC fibre channel cable adapte...

Page 205: ...cument in the DS4000 Storage Manager Version 9 library with its related common user tasks Table 41 DS4000 Storage Manager Version 9 titles by user tasks Title User tasks Planning Hardware installation...

Page 206: ...Storage Subsystem library with its related common user tasks Table 42 DS4800 Storage Subsystem document titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Conf...

Page 207: ...ent titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM System Storage DS4700 Storage Su...

Page 208: ...r Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM TotalStorage DS4500 Storage Subsystem Installation User s and Main...

Page 209: ...asks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM TotalStorage DS4400 Fibre Channel Storage Server Use...

Page 210: ...tion and Administration Diagnosis and Maintenance IBM TotalStorage DS4300 Storage Subsystem Installation User s and Maintenance Guide U U U U U IBM TotalStorage DS4300 Rack Mounting Instructions U U I...

Page 211: ...ystem document titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM System Storage DS4200...

Page 212: ...ment titles by user tasks Title User Tasks Planning Hardware Installation Software Installation Configuration Operation and Administration Diagnosis and Maintenance IBM TotalStorage DS4100 Storage Ser...

Page 213: ...em Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide U U U U U IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures Installation User s and...

Page 214: ...U U IBM TotalStorage DS4000 FC2 133 Host Bus Adapter Installation and User s Guide U U IBM TotalStorage DS4000 FC2 133 Dual Port Host Bus Adapter Installation and User s Guide U U IBM Netfinity Fibre...

Page 215: ...ach RAID controller as shown in Figure 103 Product name IBM System Storage DS4800 Storage Subsystem Machine type 1815 Model number Serial number RAID controller MAC addresses Controller firmware versi...

Page 216: ...188 IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide...

Page 217: ...gure 105 on page 191 to identify the proper locations for inserting M5 screws when mounting the support rails and DS4800 in a rack cabinet The locations for the M5 screws are highlighted in the templa...

Page 218: ...U 1 U 1 U 0 U 4 U 4 U Rail assembly Front left Rail assembly Front right Rail assembly Front left Rail assembly Front right Figure 104 DS4800 front rack mounting template 190 IBM System Storage DS480...

Page 219: ...Rack Mounting Template 0 U 2 U 3 U 3 U 2 U 1 U 1 U 0 U 4 U 4 U Rail assembly Rear left Rail assembly Rear right Printed in the U S A Figure 105 DS4800 rear rack mounting template Appendix C Rack moun...

Page 220: ...192 IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide...

Page 221: ...nly in that country or region IBM power cord part number Cord specifics Used in these countries or regions 13F9940 250V 10A 2 8M Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 39Y7917 250V...

Page 222: ...riya 39Y7920 250V 10A 2 8M Israel 39Y7931 250V 10A 2 8M Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Columbia Cuba Dominican...

Page 223: ...e other required host software components Table 51 defines the keyboard operations that enable you to navigate select or activate user interface components The following terms are used in the table v...

Page 224: ...want to select press Ctrl Spacebar to select the drive If you press Spacebar alone when multiple drives are selected then all selections are removed Use the Ctrl Spacebar combination to deselect a dri...

Page 225: ...OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow discla...

Page 226: ...ssor storage real and virtual storage or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes When refe...

Page 227: ...way Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recyclin...

Page 228: ...lded and grounded cables and connectors must be used in order to meet FCC emission limits Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is...

Page 229: ...ion of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended m...

Page 230: ...Japanese Voluntary Control Council for Interference VCCI statement 202 IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide...

Page 231: ...ndard for IBM compatibles It extends the XT bus architecture to 16 bits and also allows for bus mastering although only the first 16 MB of main memory are available for direct access agent A server pr...

Page 232: ...mer replaceable unit customer replaceable unit CRU An assembly or part that a customer can replace in its entirety when any of its components fail Contrast with field replaceable unit FRU cyclic redun...

Page 233: ...expansion port error correction coding ECC A method for encoding data so that transmission errors can be detected and corrected by examining the data on the receiving end Most ECCs are characterized b...

Page 234: ...al metaphor of a real world scene often of a desktop by combining high resolution graphics pointing devices menu bars and other menus overlapping windows icons and the object action relationship GUI S...

Page 235: ...local area network LBA See logical block address local area network LAN A computer network located on a user s premises within a limited geographic area logical block address LBA The address of a log...

Page 236: ...Network Management Protocol SNMP a station that runs management application programs that monitor and control network elements NMI See non maskable interrupt NMS See network management station non mas...

Page 237: ...sk RVSD A virtual shared disk on a server node configured to provide continuous access to data and file systems in a cluster redundant array of independent disks RAID A collection of disk drives array...

Page 238: ...used to convert signals between optical fiber cables and switches An SFP is smaller than a gigabit interface converter GBIC See also gigabit interface converter SNMP See Simple Network Management Prot...

Page 239: ...t particular TL_port Transmission Control Protocol TCP A communication protocol used in the Internet and in any network that follows the Internet Engineering Task Force IETF standards for internetwork...

Page 240: ...212 IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide...

Page 241: ...em 90 connecting to the DS4800 different ways to connect four storage expansion enclosures 68 controller memory 16 controllers cable connections 11 drive channels 12 Ethernet ports 14 host channels 13...

Page 242: ...t 201 Chinese 200 European Union EMC Directive conformance statement 201 Industry Canada Class A emission compliance statement 201 FCC Class A notice continued Japanese Voluntary Control Council for I...

Page 243: ...operating 101 overheated power supply and fan unit recovery 129 parts list 174 power supply and fan unit LEDs 125 IBM System Storage DS4800 continued power supply and fan units 17 preparing for instal...

Page 244: ...hut down what to do 130 installing 155 LEDs 125 recovery from overheating 129 replacement procedure 153 replacing 152 shutdown recovery 130 power supply and fan units overview 17 R rack cabinet EIA 31...

Page 245: ...port 3 10 turning on before storage subsystem 105 storage subsystem configuration installing 96 storage subsystem management methods 90 storage subsystem profile 6 101 switch technical support Web sit...

Page 246: ...218 IBM System Storage DS4800 Storage Subsystem Installation User s and Maintenance Guide...

Page 247: ...prices please contact your IBM branch office your IBM business partner or your authorized remarketer When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comment...

Page 248: ...Development Dept GZW 9000 South Rita Road Tuscon AZ U S A 85744 0001 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 249: ......

Page 250: ...Part Number 22R6614 Printed in USA GC26 7845 01 1P P N 22R6614...

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