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Brocade SES User’s Guide
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Building and Scaling Brocade SAN Fabrics: Design and Best Practices Guide
When you use any of the Brocade documents, you will notice that the model
numbers reflect the original Brocade switches. Table 1 provides a product matrix for
you to use to correlate the Brocade model numbers to the IBM product and model
numbers.
Table 1. Brocade and IBM product and model number matrix
Brocade model number
IBM product and model number
Silkworm 2010
3534 Model 1RU
Silkworm 2400
2109 Model S08
Silkworm 2800
2109 Model S16
Silkworm 3200
3534 Model F08
Silkworm 3800
2109 Model F16
Silkworm 3900
2109 Model F32
Silkworm 12000
2109 Model M12
Web sites
For detailed information about models and firmware that the switch supports, see
the following Web site:
www.ibm.com/storage/fcswitch/
For detailed information about fibre-channel standards, see the fibre-channel
Association Web site at:
www.fibrechannel.com/
For a directory of worldwide contact information, including technical support, see the
following Web site:
www.ibm.com/contact/
Getting help
Contact your switch supplier for technical support on hardware, all product repairs,
and ordering of spare components. To report problems with the machine, call IBM
at the following locations:
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In Canada, call 1-800-465-6666.
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In the United States, call 1-800-IBM-SERV (426-7378).
You might be asked to present proof of purchase.
Be prepared to provide the following information to the support personnel:
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The switch serial number
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The switch worldwide name
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The topology configuration
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Any output from the supportShow Telnet command
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A detailed description of the problem
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Any troubleshooting steps that were already performed
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IBM TotalStorage SAN Switch: 3534 Model F08 Installation and User’s Guide
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