Troubleshooting
Other Problems
Problem
Cause or Action
The computer locks up or
does not accept any input.
Press the Power Shutdown switch on the bottom of the computer with the tip of
a pen to turn off the computer; then turn the computer on again.
If there is still a problem, have the computer serviced.
The computer enters
suspend mode
automatically.
The computer enters suspend mode automatically when the processor
temperature is higher than a certain degree. This is not a defect.
The computer
performance is getting
worse in an environment
where the temperature is
higher than the product
specifications. (See
“Specifications” on
page 205.)
Processor speed may decrease if the computer is used in a high-temperature
environment. This is not a defect.
The computer has
problems such as a
broken keylock or a
defective indicator lamp.
Have the computer serviced.
The computer does not
turn off with the power
switch.
If the suspend lamp is turned on, connect the AC Adapter or install a fully
charged battery pack in the computer; then resume operations.
If there is still a problem, press the Power Shutdown switch on the bottom of the
computer with the tip of a pen to turn off the computer.
The computer does not
start from a diskette.
Check that the startup sequence in Easy-Setup is set to start the computer from
the diskette drive (see page 37).
Chapter 8. Solving Computer Problems
153
Summary of Contents for ThinkPad 380
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