IBM System Storage TS2900, Setup, Operator, And Service Manual

Page: 193 / 257

© Copyright IBM Corp. 2008
B-1
Appendix B. Error Codes
When an error occurs during operation of the library, the library stops the current
operation and displays an error code on the Operator Panel. Unless otherwise noted,
try to resolve the problem by cycling power to the library and retrying the last
operation.
Note: When power cycling the library, wait 10 seconds after the power is switched
OFF before powering ON again.
Library Error Codes
“Library Error Codes” on page B-1
“Drive Error Codes” on page B-9
“Web User Interface Error Messages” on page B-10
“Trap Definitions (Types)” on page B-12
Table B-1. Library error codes
Code (H) Description Panel Indication Action Required
0000
No valid error code
information.
-
0001
At power-on initialization, a
firmware error was detected.
All 4 LEDs ON
1. Upgrade/reinstall firmware and try again.
2. Cycle the power supply and try again.
• If the problem is corrected, run Library Verify
before resuming normal library operations.
• If the problem persists, see “Contacting IBM
Technical Support” on page 7-1.
0002
At power-on initialization, a
RAM (base area) error was
detected. Ready/Activity LED
ON and Error LED
ON
0003
At power-on initialization, a
RAM (buffer area) error was
detected.
CHK 0003
0008
A usable drive could not be
detected.
CHK 0008
1. Observe LEDs. See “Interpreting Front Panel
LEDs” on page 6-8.
2. Reseat all cables. See “Reseating Cables” on
page 6-10.
3. Cycle the power supply and try again.
• If the problem is corrected, run Library Verify
before resuming normal library operations.
• If the problem persists, see “Contacting IBM
Technical Support” on page 7-1.