IBM SureMark 4610 1NF, Hardware Service Manual

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Chapter 1. Introduction
This Hardware Service Guide contains information to help you solve problems that might occur in your
IBM
®
SureMark
™
4610 Model 1NF fiscal and fiscal ready point-of-sale (POS) printers and the IBM
developed fiscal solution. It describes the diagnostic tools that are available, error codes and suggested
actions, and instructions for replacing failing components.
For information on solving problems that might occur on country specific fiscal solutions developed by IBM
business partners, see the documentation that came with the country specific fiscal solution.
Note: Additional information for the 4610 fiscal ready printer and country specific fiscal information can be
found in Appendix A, “1NF fiscal ready printer,” on page 69 and Appendix B, “Country specific
information,” on page 77.
For information about the terms of the warranty and getting service and assistance, see the “Warranty
information” on page 6.
Note: The illustrations in this document might differ slightly from your hardware.
Publications accessibility
The softcopy version of this guide and other related publications are accessibility enabled.
Who should read this guide
This guide is intended for use by personnel who are installing and using the IBM SureMark 4610 Model
1NF single-station printer.
How this guide is organized
This publication is organized as follows:
v
Chapter 1, “Introduction” provides an overview of the 4610 Model 1NF.
v Chapter 2, “Product specifications,” on page 11 contains technical information about the IBM 4610
Model 1NF single-station printer, such as physical dimensions, and station characteristics.
v
Chapter 3, “Adjusting and maintaining the SureMark 4610 Model 1NF printers,” on page 17 describes
procedures for routine printer maintenance.
v
Chapter 4, “Running tests and diagnostics,” on page 21 provides information on using the utility disks,
and running diagnostics procedures.
v
Chapter 5, “Removing and replacing FRUs,” on page 27 describes how to remove and replace or install
the field replacement units (FRUs).
v
Appendix C, “Parts listing,” on page 79 lists the FRUs by part number.
Related publications
In addition to this Hardware Service Guide , the following IBM SureMark single-station printer
documentation is provided on the IBM Point-of-Sale Product Support web site http://www.ibm.com/
solutions/retail/store/support/publications/ :
v
IBM SureMark Printers: User's Guide - Model 1NF , G362-0577
v
IBM SureMark Printers: Programming Guide for Models 2CR and 2NR , GA27-5005
v
IBM SureMark Printers: Fonts and Logos Utility Diskette
v
IBM SureMark Printers: Firmware Update Diskettes
v IBM 4693 Point-of-Sale Terminals Reference Diskette
© Copyright IBM Corp. 2010
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