Installing internal drives in the desktop model computer .
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. 62
Installing a security U-bolt .
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Completing the installation .
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Replacing the cover and connecting the cables.
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Updating the computer configuration.
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Chapter 6. Troubleshooting
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Troubleshooting procedure .
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Power-on self-test (POST).
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Diagnostic error codes and messages .
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POST error codes
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POST beep codes
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Ethernet error messages .
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RPL-related error messages .
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DHCP-related error messages .
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Device troubleshooting charts .
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General problems .
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Intermittent problems .
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Audio problems .
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CD-ROM drive problems .
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Diskette drive problems .
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Monitor problems .
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Keyboard, mouse, or pointing device problems
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Memory problems .
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Option problems
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Parallel-port problems .
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. 90
Serial-port problems
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Printer problems.
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Application problems .
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Universal Serial Bus (USB) problems .
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. 92
Software-generated error messages
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IBM Enhanced Diagnostics program .
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. 92
Other diagnostic programs on the Software Selections CD .
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. 94
Recovering from a POST/BIOS update failure .
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. 94
Installing files from option diskettes .
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. 95
Replacing the battery .
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Chapter 7. Getting help, service, and information.
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Service support.
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. 100
Before you call for service .
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. 101
Getting customer support and service .
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Using the World Wide Web.
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Getting information by fax .
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. 102
Getting help by telephone .
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Getting help around the world
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. 104
Purchasing additional services.
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. 105
Enhanced PC support line .
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. 105
Contents
xi
Summary of Contents for NetVista 6648
Page 1: ...IBM NetVista User Guide A20 Type 6269 A40 Types 6568 6578 6648 A40p Types 6569 6579 6649 IBM...
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