Downloadable Files. You will have the information you need, all in one place.
In addition, you can choose to receive e-mail notifications whenever new
information becomes available about your registered products. You also can
access online support forums, which are community sites monitored by IBM
support staff.
For information about specific Personal Computer products, visit the following
pages: http://www.ibm.com/pc/us/intellistation
http://www.ibm.com/pc/us/ibmpc
http://www.ibm.com/pc/us/netfinity
http://www.ibm.com/pc/us/thinkpad
http://www.ibm.com/pc/us/accessories
http://www.direct.ibm.com/content/home/en_US/aptiva
You can select a country-specific Web site from these pages.
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S.
and Canada you can receive by fax marketing and technical information on
many topics, including hardware, operating systems, and local area networks
(LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a
week. Follow the recorded instructions, and the requested information will be
sent to your fax machine.
In the U.S. and Canada, to access the IBM Automated Fax System, call
1-800-426-3395.
Getting help by telephone
During the warranty period, you can get help and information by telephone
through the IBM PC HelpCenter. Expert technical-support representatives are
available to assist you with questions you might have on the following:
v
Setting up your computer and IBM monitor
v
Installing and setting up IBM options purchased from IBM or an IBM
reseller
v
30-day, preinstalled-operating-system support
v
Arranging for service (on-site or carry-in)
v
Arranging for overnight shipment of customer-replaceable parts
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