IBM NetVista
WARRANTIES, SO THE ABOVE EXCLUSION
OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with “how-to” questions and those regarding Machine
set-up and installation, will be provided
WITHOUT WARRANTIES OF ANY
KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do
not register your Machine with IBM, you may be required to present proof
of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to
provide warranty service, provides without charge certain types of repair and
exchange service to keep Machines in, or restore them to, conformance with
their Specifications. IBM or your reseller will inform you of the available types of
service for a Machine based on its country of installation. At its discretion, IBM or
your reseller will
1) either repair or exchange the failing Machine and
2) provide the service either at your location or a service center. IBM or your
reseller will also manage and install selected engineering changes that apply to
the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units
(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs
to you for replacement by you. You must return all defective CRUs to IBM within
30 days of your receipt of the replacement CRU. You are responsible for
downloading designated Machine Code and Licensed Internal Code updates
from an IBM Internet Web site or from other electronic media, and following the
instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM
or your reseller replaces becomes its property and the replacement becomes
yours. You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the
warranty service status of the replaced item. Many features, conversions, or
upgrades involve the removal of parts and their return to IBM.
A part that replaces a removed part will assume the warranty service status of
the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove
all features, parts, options, alterations, and attachments not under warranty
service.
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