IBM NetVista
Symptom Action
The keyboard does not
work. The computer
does not respond to the
keyboard.
Verify that:
• The computer and monitor are turned
on and the brightness and contrast
controls are set correctly.
• The keyboard is securely connected
to the keyboard connector on the
computer.
• No keys are stuck.
If you cannot correct the problem, have
the computer serviced.
The mouse does not
work. The computer
does not respond to the
mouse.
Verify that:
• The computer and monitor are turned
on and the brightness and contrast
controls are set correctly.
• The mouse is securely connected to
the mouse connector on the computer.
If you cannot correct the problem, have
the computer serviced.
The operating system
will not start.
Verify that:
• There is no diskette in the diskette
drive.
• The startup sequence includes the
device where the operating system
resides. Usually, the operating system
is on the hard disk.
During startup, look for the prompt to
start the Configuration/Setup Utility
program. Press the function key that is
specified.
Verify the startup sequence in the
Configuration/Setup Utility program.
If you cannot correct the problem, have
the computer serviced.
The computer beeps
multiple times before the
operating system starts.
Verify that no keys are stuck down.
If you cannot correct the problem, have
the computer serviced.
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