IBM INFO PRINT 3000, Operator'S Manual

Page: 163 / 346

Jams Within Printer 2
Do this task when the Printer Error Display Touch Screen window shows one of
the messages that is listed in Table 14:
Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode
Error Message SRC Code (In Numeric
Order)
Recovery Actions
UPPER TRACTOR FORMS JAM 0119
TENSION ARM DOWN 0131
TENSION ARM UP 0132
SKEW ERROR 0133
FUSER WRAP 0134
(Forms are jammed, torn, or separated.)
1.
Clear the forms path. See “Clearing the Forms Path” on page 136.
2.
If any of the Printer Error messages are still displayed, SELECT the
Check Reset pushbutton on the Display Touch Screen window.
3.
Check for and resolve or postpone any other error or intervention
message appearing on the Display Touch Screen windows.
4.
If necessary, enter the Thread/Align Forms procedure (see “Forms
Are Broken Between the Printers” on page 162).
a.
SELECT the Feed Forms pushbutton twice; this provides enough
forms beyond Printer 1 to load Printer 2.
b.
Complete the Thread/Align Forms procedure by adding enough
forms beyond Printer 2 to splice (on the floor between Printer 2
and a postprocessing device) forms just loaded on Printer 2 to the
forms remaining threaded in a postprocessing device.
c.
Do all the steps in “Checking the Forms Alignment” on page 84
for both Printer 1 and Printer 2.
5.
SELECT the Ready pushbutton on the Display Touch Screen window.
6.
If reprinting is allowed, all unfused pages between the Transfer
Station in Printer 1 and the top of the Stacker in Printer 2 are
reprinted. Check for and discard duplicate pages.
If the jam was the result of a
FUSER WRAP 0134
in printer 2, all lost or
damaged pages may not be reprinted. Work with the host system
console operator to recover these pages.
7.
If reprinting is not allowed, work with the host system console
operator to recover the lost pages.
8.
See “Suggestions for Preventing Jams” on page 144 if the error recurs
frequently.
Chapter 6. Operator Responsibilities
131