IBM FlashSystem 5000 Series, Quick Installation Manual

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• Check all cables to make sure that they are connected.
• Use the troubleshooting information in your system documentation. The troubleshooting section of IBM
Knowledge Center contains procedures to help you diagnose problems.
• Write down the machine type and model (MTM) and the serial number of the machine with the problem.
IBM uses this information to engage the appropriate support team.
Using the documentation
Sign up for the Support Line Offering
If you have questions about how to use and configure the machine, sign up for the IBM Support Line
offering to get a professional answer.
The maintenance that is supplied with the system provides support when there is a problem with a
hardware component or a fault in the system machine code. At times, you might need expert advice about
using a function that is provided by the system or about how to configure the system. Purchasing the IBM
Support Line offering gives you access to this professional advice for your system, and in the future.
Contact your local IBM sales representative or your support group for availability and purchase
information.
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