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The supported drawer types are:

Media SCSI Device Drawer

DASD SCSI DASD Drawer

Display and Change Diagnostic Test List Service Aid

This service aid provides a way to:

Display the Diagnostic Test List

This selection lists all of the resources tested by the diagnostics.

Add a resource to the Diagnostic Test List

This selection allows resources to be added back to the Diagnostic Test List. The
Diagnostic Test List Menu lists all resources that can be added back to the
Diagnostic Test List.

Note: Only resources that were previously detected by the diagnostics and
deleted from the Diagnostic Test List is listed. If no resources are available to be
added, then none are listed.

Delete a resource from the Diagnostic Test List

This selection allows resources to be deleted from the Diagnostic Test List. The
Diagnostic Test List Menu lists all resources that can be deleted from the
Diagnostic Test List.

Note: Only resources that were previously detected by the diagnostics and
have not been deleted from the Diagnostic Test List are listed. If no resources
are available to be deleted, then none are listed.

Chapter 7. Using the Service Aids

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Summary of Contents for F50 RS/6000 7025

Page 1: ...IBM RS 6000 7025 F50 Series IBM User s Guide SA38 0540 01...

Page 2: ...and or the program s described in this publication at any time without notice It is possible that this publication may contain reference to or information about products machines and programs programm...

Page 3: ...Laser Safety Information xiii Power Cables xiv About This Book xvii ISO 9000 xvii Related Publications xvii Trademarks xvii Chapter 1 System Startup 1 1 Before You Begin 1 2 Unpacking Your System 1 3...

Page 4: ...Removing the Front Covers Only 5 6 Removing Both the Front and Side Covers 5 10 Removing the I O Planar Cover 5 16 Option List 5 17 Installing Memory 5 18 Memory Modules 5 24 Removing Memory 5 28 Ins...

Page 5: ...ure Surveillance Policy Service Aid 7 7 Configure Reboot Policy Service Aid 7 7 Save or Restore Hardware Management Policies Service Aid 7 9 Diagnostic Package Utility Service Aid 7 9 Dials and LPFK C...

Page 6: ...agnostics 8 4 Chapter 9 Hardware Problem Determination 9 1 Problem Determination Using the Standalone or Online Diagnostics 9 1 Problem Determination When Unable to Load Diagnostics 9 10 Appendix A Sy...

Page 7: ...authorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 t...

Page 8: ...ot supplied by the manufacturer This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limit...

Page 9: ...d use the equipment according to the instruction manual When used near a radio or TV receiver it may become the cause of radio interference Read the instructions for correct handling Radio Protection...

Page 10: ...epresentative for details on your specific hardware This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standar...

Page 11: ...Before installing or removing signal cables ensure that the power cables for the system unit and all attached devices are unplugged When adding or removing any additional devices to or from the syste...

Page 12: ...DANGER To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system xii IBM RS 6000 7025 F50 Series User s Guide...

Page 13: ...to the requirements of the International Electrotechnical Commission IEC 825 1st edition 1984 and CENELEC EN 60 825 1991 for Class 1 laser products CAUTION A class 3 laser is contained in the device D...

Page 14: ...ppines Puerto Rico Saudi Arabia Suriname Trinidad Taiwan U S A except Chicago Venezuela 2 62X1045 Chicago U S A 3 6952311 Argentina Australia New Zealand 4 13F9979 Abu Dhabi Austria Belgium Bulgaria B...

Page 15: ...Index Part Number Country 8 14F0051 Liechtenstein Switzerland 9 14F0069 Chile Ethiopia Italy 10 14F0087 Israel 11 6952291 Paraguay Colombia Uruguay Preface xv...

Page 16: ...xvi IBM RS 6000 7025 F50 Series User s Guide...

Page 17: ...nd replacement procedures and a parts catalog The IBM RS 6000 Diagnostic Information for Multiple Bus Systems contains diagnostic information service request numbers SRNs and failing function codes FF...

Page 18: ...xviii IBM RS 6000 7025 F50 Series User s Guide...

Page 19: ...onnect PCI bus which is faster than the industry standard architecture ISA bus But the system also offers ISA as a additional bus architecture to accommodate businesses that already have invested in I...

Page 20: ...Leave about 51 mm 2 in of space on all sides of the system to allow the system s cooling system to work properly Collect the following tools and keep them handy Small flat blade screwdriver Medium fl...

Page 21: ...ystem ask another person to help you Moving the System When the system is in the normal upright position move it by lifting up on the handle on the front and moving it forward or backward as shown The...

Page 22: ...CII terminal or keyboard keyboard cable display display cable and display power cord Mouse if using display and keyboard Other publications and media for example CD ROM that came with the system Optio...

Page 23: ...port 1 5 Connect the display or ASCII terminal power cord to the display or ASCII terminal 6 Attach adapter cables to any adapters installed in the expansion slots See the About Your Machine document...

Page 24: ...packing material or a diskette remove it from the drive 2 Remove the extra key and ID tag that is taped inside the door and store them in a secure place 3 Turn on all external devices such as printer...

Page 25: ...for configuration information displayed as the power on self test POST begins The system beeps once to indicate it is working properly If no operating system is installed you are prompted to select th...

Page 26: ...these numbers and provides space to record and retain this information Install options If you decided earlier to delay installing your options you might want to complete these installations now See Ch...

Page 27: ...oes not come on and there is no indication of power when you press the Power On switch ensure that the power cord located at the back of the system unit is plugged into a grounded electrical outlet If...

Page 28: ...re stopping the system unit you must first perform a shutdown procedure of the operating system to prevent the loss of data 2 After you shut down the operating system set the power switches of the att...

Page 29: ...des when the operating system comes to an abnormal end Display system messages During power on self test POST 4 characters display indicating the progress of the testing If an error is detected that r...

Page 30: ...xplained in the information for your operating system The keyboard is divided into four sections Function keys are multipurpose keys and their function is controlled by the operating system Typewriter...

Page 31: ...d pull out on the keyboard legs The legs snap into position To decrease the tilt of the keyboard rotate the keyboard legs until they snap into the bottom of the keyboard case The keyboard cable plugs...

Page 32: ...uch functions as positioning a cursor selecting items from a menu or moving around in your document much easier and faster than if you used only the keyboard The cursor moves exactly as you move the m...

Page 33: ...lugs into the mouse connector at the rear of the system unit Handling the Mouse Correctly For best operation handle the mouse with care Incorrect handling can damage the mouse Do not Operate the mouse...

Page 34: ...of the mouse by the ball The surface you use should be free from spills dirt dust lint wax eraser dust and other foreign matter Rough surfaces can also cause the pads located on the bottom of the mous...

Page 35: ...ty wash it in warm soapy water Rinse and wipe the ball with a lint free cloth until dry 5 Inspect the ball cavity in the mouse for foreign materials If there are any foreign materials remove them 6 Re...

Page 36: ...ette according to its specified capacity Write Protecting 3 5 Inch Diskettes Write protecting diskettes is necessary so that important information is not accidentally lost When diskettes are write pro...

Page 37: ...sert the diskette in the diskette drive with the labeled metal shutter first Push the diskette into the drive until you hear a click The click indicates that the diskette is securely in position in th...

Page 38: ...en the CD ROM is set to On the status light indicates one of several conditions The following are status light states and the respective conditions of the CD ROM drive Off during standby with the tray...

Page 39: ...he drawer comes out and then remove the disc Cleaning the CD ROM Drive This CD ROM drive has an internal head cleaning mechanism and therefore does not require an external cleaning device The internal...

Page 40: ...ject hole Refer to the illustration below for the location of the emergency eject hole 2 Push the tool in until some resistance is felt 3 Maintain a small amount of pressure on the rod while pulling o...

Page 41: ...drive address can be displayed on a user display The AIX command lscfg list the attached devices on the system display A SCSI adapter and drives might be listed as Labels on the right side of each ban...

Page 42: ...2 16 IBM RS 6000 7025 F50 Series User s Guide...

Page 43: ...dle your disk drive carefully Handle the drive by the edges and never touch any exposed circuitry Prevent others from touching the drive Store the hot swap disk drive in a protective container such as...

Page 44: ...and amber status LEDs and spin down button Status LEDs LED or Button Status Definition Amber On Drive spinning Off Drive not spinning Green On Power On Off Power Off Blinking Power Off Drive identify...

Page 45: ...tatus Definition Power On Power On Off Power Off Ready On Both SSA connections good and drive is ready Blinking Only one SSA connection good Flickering Drive is executing a command Check On Disk drive...

Page 46: ...og Clean the tape path regularly according to the cleaning procedure of the 8 mm tape drive Use only recommended cleaning cartridges other cleaning cartridges can permanently damage your 8 mm tape dri...

Page 47: ...rocessed and are automatically ejected by the drive Format Modes C compression mode 8 mm Tape Drive 2 3GB 2 3GB C 5 0GB 5 0GB C 2 3GB Read Write 5 0GB Read Write Read only Read Write Read Write Settin...

Page 48: ...ture or humidity ranges shown in the following table Before using a cartridge always let it adjust acclimate to the operating environment Do this by placing the cartridge with its container in the ope...

Page 49: ...iorate the magnetic and physical strength of the tape Do not store important data on a tape that has been used outside the specified ranges transfer the data to a new tape for reliable archiving 8 mm...

Page 50: ...en status lights and one amber status light The on and off combinations of the status lights indicate the conditions of the 8 mm tape drive Each of the International Organization for Standards ISO sym...

Page 51: ...and the 8 mm tape drive is performing a tape load or unload operation Off Flashing Off or On The tape is in motion and the 8 mm tape drive is busy running a device operation On Flashing Off or On The...

Page 52: ...th the write protect tab toward you and the window side of the cartridge facing to the right 2 Slide the tape cartridge into the opening on the front of the 8 mm tape drive until the loading mechanism...

Page 53: ...e entered while the tape is loading Any commands to the tape drive start running once the tape has finished loading Commands not requiring the tape cartridge are run immediately Chapter 2 Using the Sy...

Page 54: ...utton The 8 mm tape drive rewinds the tape and then ejects the tape cartridge from the tape drive After pressing the unload button the following occurs 1 The ready status light goes off 2 The busy sta...

Page 55: ...llowed to accumulate the drive has to perform more reads and writes This can cause data loss and may be prevented by regularly scheduled cleaning of the drive The cleaning cartridge cleans the 8 mm ta...

Page 56: ...d into the tape path 2 The drive is cleaned by moving the cleaning tape forward for approximately two minutes 3 The tape is unloaded and the cleaning cartridge is ejected from the tape drive when the...

Page 57: ...n and the type of data cartridge being used Data transfer rate is 400 KBps 800 KBps is typical with data compression Note Data compression activated is the default setting from the factory Data compre...

Page 58: ...his door protects the magnetic tape material from dirt dust and damage Do not operate in a dusty environment Do not touch the tape material Any substance transferred to the tape by touching it could c...

Page 59: ...d EMCA 150 3 81mm Wide Magnetic Tape Cartridge and DDS format For DDS2 European Computer Manufacturers Association EMCA standard EMCA TC17 93 20 3 81mm Wide Magnetic Tape Cartridge for Information Int...

Page 60: ...cartridge is set window open information can be read from the tape but cannot be written to it When the write protect tab of a tape cartridge is not set window closed information can be both written...

Page 61: ...operated stored or shipped outside the temperature or humidity ranges shown in the following table Before using a cartridge always let it adjust acclimate to the operating environment Do this by placi...

Page 62: ...vironment will deteriorate the magnetic and physical strength of the tape Do not store important data on a tape that has been used outside the specified ranges transfer the data to a new tape for reli...

Page 63: ...o green status lights and one amber status light The on and off combinations of the status lights indicate the conditions of the 4 mm tape drive Each of the International Organization for Standards IS...

Page 64: ...ded Off Off Off or On A tape cartridge has been inserted and the 4 mm Tape Drive is Ready to receive commands from the system On Off Off or ON The tape is in motion and the 4 mm Tape Drive is running...

Page 65: ...the edges of the 4 mm tape cartridge with the write protect tab towards you and the window side of the cartridge facing up 2 Slide the tape cartridge into the opening on the front of the 4 mm tape dr...

Page 66: ...owing occurs 1 The Read Write status light flashes during the unload operation 2 The Ready status light and the Read Write status light turns off when the cartridge is ejected from the tape drive The...

Page 67: ...mm tape drive 50 times before it needs to be discarded If you attempt to use a 4 mm cleaning cartridge more than 50 times the tape drive automatically detects the error and ejects the cleaning cartrid...

Page 68: ...the tape drive when the cleaning operation is complete 4 A successful cleaning operation is indicated when the disturbance status light amber goes off if it was activated before the cleaning operatio...

Page 69: ...phical System Management Services turn on or restart the computer After the logo is displayed initialization icons appear across the bottom of the screen To enter the Open Firmware command line you mu...

Page 70: ...pen Firmware command line you must press the F1 key after the keyboard icon appears during startup After the System Management Services starts the following screen appears You may also press F8 here t...

Page 71: ...s to the location of the operating system in a particular hard disk Please see the explanation of the bootlist command in your AIX documentation To select a particular operating system as the default...

Page 72: ...o choose which icon is highlighted then press the Enter key You can also select an icon by clicking on it with your left mouse button To leave the current screen either press the Esc key or select the...

Page 73: ...cting this icon makes it possible for you to view information about the setup of your system unit A list similar to the following appears when you select the Config icon Chapter 3 System Management Se...

Page 74: ...displays the next configuration screen which lists your computer s firmware version the date of its development and the firmware part number The following screen is provided by the service processor...

Page 75: ...d disk Please see the explanation of the bootlist command in your AIX documentation To select a particular operating system as the default operating system To install from the list of possible devices...

Page 76: ...elect one of the devices and the system searches the device for an operating system to install and if supported by the operating system in that device the name of the operating system displays The Sel...

Page 77: ...rimary diskette drive CD ROM drive Tape id 5 slot 1 Hard disk drive id 6 Slot 1 Network device To change the custom boot list enter a new order in the New column then select Save The List of Boot Devi...

Page 78: ...turning on the computer and for using system administration tools Error Log Enables you to view and clear error log information for your computer RIPL Remote Initial Program Load Allows you to select...

Page 79: ...r Console If you have more than one display attached to your system unit or if you have an ASCII terminal attached to your system unit in addition to a keyboard and display this tool allows you to def...

Page 80: ...is shown in the locked position if a power on password is not set then the Power On icon is shown in the unlocked position as in the screen above When you select the Entry icon a screen with 8 empty...

Page 81: ...you previously had set a power on password and want to remove it select the Remove icon Note If you forget the power on password you have to remove the battery for at least 30 seconds to disable this...

Page 82: ...he icon returns to Remote Off Privileged Access Password The privileged access password protects against the unauthorized starting of the system programs When you select the Entry icon a screen with 8...

Page 83: ...to indicate that your computer now requires the password you just entered before running system programs Note If you forget the power on password you have to remove the battery for at least 30 seconds...

Page 84: ...or Log Selecting this icon displays the log of errors your computer has encountered during operations Selecting the Clear icon erases the entries in this log 3 16 IBM RS 6000 7025 F50 Series User s Gu...

Page 85: ...RIPL Selecting the Remote Initial Program Load RIPL icon above gives you access to the following selections Chapter 3 System Management Services 3 17...

Page 86: ...or example 129 132 4 20 may need to be entered as 123 132 004 020 If any of the addresses is incomplete or contains a number other than 0 to 255 an error message is displayed when you select the Save...

Page 87: ...ss is valid by sending a test transmission to that address After choosing the Ping option you may be asked to indicate which communications adapter Token Ring or Ethernet should be used to send the te...

Page 88: ...spacebar to select the adapter then highlight the OK icon and press the Enter key The next screen allows you to select the configuration of the adapter you have just chosen or allow the system to sele...

Page 89: ...the entry by moving the arrow keys then use the space bar to scroll through the available ID s After you have entered the new address use the arrow keys to highlight the Save icon and press the Enter...

Page 90: ...While the new firmware image is being copied into your system unit you must not turn off the system unit Turning off the system unit during the update process may render your system unit inoperable A...

Page 91: ...r file on the firmware update diskette to precover img 3 Make sure your system unit is turned off 4 Insert the firmware recovery diskette into your system unit 5 Turn on your system unit 6 When the ke...

Page 92: ...he keyboard text symbol appears during startup If you have pressed the 8 key the Open Firmware command line an OK prompt appears after the initialization and power on self tests POST are complete The...

Page 93: ...1 Display Configuration 2 Multiboot 3 Utilities 4 Select Language X Exit Selecting the numbered options provide capabilities described on the following pages After you have finished using the text bas...

Page 94: ...Cache 512K Memory slotA 8MB slotB 8MB LPT addr 3BC COM addr 3F8 COM addr 2F8 Audio Keyboard Mouse Diskette addr 3F Integrated Ethernet addr 8 5AF67BD SCSI cntlr id 7 PCI Adapters P prev page N next p...

Page 95: ...riate parameters as to the location of the operating system in a particular Hard disk Please see the explanation of the bootlist command in your AIX documentation The Software Default option if suppor...

Page 96: ...Select Boot Devices This selection enables you to view and change the custom boot list which is the sequence of devices read at startup time Select Boot Devices 1 Display Current Settings 2 Restore D...

Page 97: ...Current Boot Sequence 1 Diskette 2 Ethernet Integrated 3 SCSI CD ROM id 3 slot 1 4 SCSI 5 MB Hard Disk id 6 slot 1 5 SCSI 5 MB Hard Disk id 5 slot 5 X Exit Chapter 3 System Management Services 3 29...

Page 98: ...ns displays the following screen Configure Nth Boot Device Device Number Current Position Device Name 1 1 Diskette 2 2 Ethernet 3 3 SCSI CD ROM 4 4 SCSI 4 5GB Hard Disk 5 P prev page N next page X Exi...

Page 99: ...5 Change SCSI id 6 Update System Firmware 7 Update Service Processor 8 Select Console X Exit Set Password and Unattended Start Mode Entering this selection permits access to the following options Pas...

Page 100: ...u are required to type the password again for verification If you previously had set a power on password and wanted to remove it select Remove Power On Password Note If you forget your password you ha...

Page 101: ...ix B Replacing the Battery on page B 1 for details Audio Selecting this utility turns on or off the system tones heard at power on time Remote Initial Program Load Setup This option allows you to enab...

Page 102: ...ateway IP Address 4 Subnet Mask X Exit Selecting the Adapter Parameters option allows you to view an adapter s hardware address as well as configure network adapters that require setup Adapter Paramet...

Page 103: ...configuration menus 3Com Etherlink Fast XL 1 Media Type Auto 2 Full Duplex Auto X Exit Selecting the Media Type option allows you the change the media employed by the Ethernet adapter MEDIA TYPE 1 1...

Page 104: ...2 No 3 Auto Ping the last option available from the Network Parameters menu allows you to test a connection to a remote system unit After selecting the Ping option you must choose which adapter commun...

Page 105: ...55 255 255 E Execute X Exit Display Error Log A screen similar to the following is displayed when you select this option Here you can view or clear your computer s error log Error Log Date Time ErrorC...

Page 106: ...firmware recovery do the following 1 Locate your firmware update diskette 2 Using another system unit rename the img file on the firmware update diskette to precover img 3 Make sure your system unit...

Page 107: ...System Management Services screens SELECT LANGUAGE 1 English 2 Francais 3 Deutsch 4 Italiano 5 Espanol 6 Svenska x Exit Note Your ASCII terminal must support the ISO 8859 character set in order to pro...

Page 108: ...3 40 IBM RS 6000 7025 F50 Series User s Guide...

Page 109: ...when server power is on and the Service Processor has detected a server problem such as loss of surveillance During the first power up i e power cord is plugged into the outlet Service Processor menus...

Page 110: ...om last Boot Y3 Power on System Y3 Power off System Y2 Read NVRAM Y2 Reset Service Processor Y2 Setup Reboot Restart Policy Y2 Start Talk Mode Y2 Enable Disable Console Mirroring Y2 Y1 Select Modem Li...

Page 111: ...ASCII terminal to either serial port Because the presence of the ASCII terminal cannot be confirmed by the Service Processor you must press a key on the ASCII terminal to confirm its presence Next the...

Page 112: ...GENERAL USER MENU 1 Power On System 2 Read VPD 3 Read Progress Indicators from Last System Boot 4 Read Service Processor Error Logs 5 Read System POST Errors 6 View System Environmental Conditions 99...

Page 113: ...ordinated Universal Time CUT a k a Greenwich Mean Time GMT AIX error logs have more information available and are able to time stamp with local time See 4 35 for an example of the error log Read Syste...

Page 114: ...your server during setup You need the firmware version for reference when you either update or repair the functions of your service processor The System Name an optional field is the name your server...

Page 115: ...ly Service Processor Firmware EPROM 1997 915 FLASH 1997 512 Copyright 1997 IBM Corporation SYSTEM NAME MAIN MENU 1 Service Processor Setup Menu 2 System Power Control Menu 3 System Information Menu 4...

Page 116: ...Mirroring Currently Disabled 4 Start Talk Mode 5 OS Surveillance Setup Menu 6 Reset Service Processor 7 Reprogram Service Processor Flash EPROM 98 Return to Previous Menu 99 Exit from Menus Note Unles...

Page 117: ...If the error threshold is reached by someone entering passwords remotely the Service Processor disconnects the modem to prevent potential security attacks on the server by unauthorized remote users Th...

Page 118: ...For more information see Console Mirroring on page 4 32 Start Talk Mode In a console mirroring session it is useful for those that are monitoring the session to be able to communicate with each other...

Page 119: ...rvice Processor Reprogram Service Processor Flash EPROM This is an automatic process An update diskette can be acquired from the RS 6000 Support page on the Internet or from your service team The Inte...

Page 120: ...d on servers that require automatic power on after a power failure Ring Indicator Power On Menu Ring Indicate Power On is an alternate method of dialing in without establishing a Service Processor ses...

Page 121: ...1 Read VPD 2 Read VPD Image from Last System Boot 3 Read Progress Indicators from Last System Boot 4 Read Service Processor Error Logs 5 Read System POST Errors 6 Read NVRAM 7 View System Environmenta...

Page 122: ...stamp in this error log is Coordinated Universal Time CUT a k a Greenwich Mean Time GMT AIX error logs have more information available and are able to time stamp with local time See 4 35 for an exampl...

Page 123: ...ng detected 5 Standby Volts is operating within normal tolerance 12 Volts A low 12 voltage reading detected 12 Volts A high 12 voltage reading detected Press Return to Continue LANGUAGE SELECTION MENU...

Page 124: ...Setup Menu on page 4 18 Call Out Policy Setup Menu see Call Out Policy Setup Menu on page 4 20 Customer Account Setup Menu see Customer Account Setup Menu on page 4 22 Ring Indicate Power On Menu see...

Page 125: ...name Modem Ports 1 Serial port 1 2 Serial port 2 Modem Configuration File Name 3 modem_f_sp 4 modem_f _sp 5 modem_f1_sp 6 modem_z_sp 7 modem_z _sp 8 none 9 Save configuration to NVRAM and Configure m...

Page 126: ...failure The Service Processor allows setting or changing telephone numbers for Service Center Telephone Number The telephone number of the maintenance provider s computer Customer Administration Cente...

Page 127: ...ustomer Administration Center Telephone Number is the number of the System Administration Center computer catcher that receives problem calls from servers Contact your system administrator for the cor...

Page 128: ...s connected The service or administration center representatives need this number to make direct contact with your server for problem investigation This is also referred to as the call in phone number...

Page 129: ...Center 3 Pager Remote timeout and Remote latency are functions of your service provider s catcher computer You should take the defaults or contact your service provider for recommended settings Number...

Page 130: ...Customer Account Number is assigned by your service provider for record keeping and billing If you have an account number enter it here Otherwise leave this field blank Customer RETAIN Login UserID a...

Page 131: ...ots attempts count not reboots that occur after a restart attempt At restart the counter is set to 0 Use OS Defined restart policy lets the Service Processor react or not react the same as the operati...

Page 132: ...gger problem Service Processor Functions and Features The following section discusses some of the Service Processor functions and features more fully The IBM RS 6000 7025 F50 Series supports the follo...

Page 133: ...Call In Call Out enable disable Flash Gold Recovery block Update Flash Composite block Update System Name Modem Configuration Remote User Functions Call Out Call Home Reporting Boot failure OS Termina...

Page 134: ...t command on servers using AIX Working in conjunction with AIX the Service Processor in your server can operate a timer much like the wake up timer on your clock radio You can set the timer so that y...

Page 135: ...ssor can monitor operating system activity see the SERVICE PROCESSOR SETUP MENU item Set Surveillance Parameters If OS activity stops the Service Processor can initiate a reboot restart process based...

Page 136: ...urveillance and either 1 The Use OS Defined restart policy is set to NO OR 2 The Use OS Defined restart policy is set to YES and the operating system has NO automatic restart policy Refer to Service P...

Page 137: ...leaves the machine powered on logs an error and offers menus to the user If Call out is enabled the Service Processor calls to report the failure and displays the operating system surveillance failure...

Page 138: ...m surveillance is enabled and system firmware has passed control to the operating system and the Service Processor does not detect any heartbeats from the operating system the Service Processor assume...

Page 139: ...speed Enter the modem configuration filename Set up site specific parameters i e phone numbers for call out call out policy etc To call out before restart set Call Out before restart to ENABLED from t...

Page 140: ...narios in which console mirroring can be invoked 1 Remote session first then local session added a Remote session already in progress b Remote user uses the Service Processor menus to enable console m...

Page 141: ...After initiation the processes are identical and automatic There are two areas in each firmware module that may need updating 1 The gold code or base code or EPROM area 2 The custom or main program or...

Page 142: ...ware from the Service Aids Note This service aid is only supported for Online Diagnostics This service aid allows you to update the system or service processor flash Additional update and recovery ins...

Page 143: ...lename is the name of the flash update image During the process the server powers down and reboots You know the process is complete when the login prompt reappears Service Processor Logs Service Proce...

Page 144: ...ics Read System POST Errors Version Severity Disposition Initiator Event being reported Extended Error Log Data xC2 x x84 x 9 x x x x x2 x x x x x x72 x74 x63 x x x x x x x x x x28 x 3 x x 5 x x 1 x x...

Page 145: ...Before installing or removing signal cables ensure that the power cables for the system unit and all attached devices are unplugged When adding or removing any additional devices to or from the syste...

Page 146: ...DANGER To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system 5 2 IBM RS 6000 7025 F50 Series User s Guide...

Page 147: ...m the antistatic bag until you are ready to install the device in the system unit With the device still in its antistatic bag touch it to a metal frame of the system Grasp cards and boards by the edge...

Page 148: ...l design gives you the flexibility to use up to eighteen 3 5 inch disk drives There are two additional open spaces in the top left bay for additional media devices For installation instructions and in...

Page 149: ...o 25 pin adapter cable Mouse Connector This is where the mouse cable connects to the system This connector sometimes is called an auxiliary device or pointing device port Keyboard Connector The cable...

Page 150: ...talling hot swap drives only the front covers need to be removed Other options may require removal of both the front and side covers as described in Removing Both the Front and Side Covers on page 5 1...

Page 151: ...2 Remove the door by carefully lifting it up and off the hinges Store it in a safe place Chapter 5 Installing Options 5 7...

Page 152: ...3 Remove the front cover a Unlock the keylock on the front cover b Lift up on the latch on the left side of the front cover 5 8 IBM RS 6000 7025 F50 Series User s Guide...

Page 153: ...d pull it forward The front cover is held in place by two spring detented ball studs d Detach the front cover s bottom hooks from the grooves located on the bottom of the system and lift the front cov...

Page 154: ...Removing Both the Front and Side Covers Note If you previously removed the front covers go to Step 3 1 Open the door 5 10 IBM RS 6000 7025 F50 Series User s Guide...

Page 155: ...fting it up and off the hinges Store it in a safe place 3 Remove all media diskettes CDs tapes from the drives 4 Shutdown the operating system 5 Turn off power to the system and all attached options C...

Page 156: ...all power cords cables from electrical outlets Note the location of the following then disconnect them from the back of the system Power cord Display cable Keyboard cable Any other cables and cords Th...

Page 157: ...8 Remove the front cover a Unlock the keylock on the front cover b Lift up on the latch on the left side of the front cover Chapter 5 Installing Options 5 13...

Page 158: ...it forward The front cover is held in place by two spring detented ball studs d Detach the front cover s bottom hooks from the grooves located on the bottom of the system and lift the front cover off...

Page 159: ...move the side cover a Pivot the side cover 90 away from the front of the system b Remove the cover by carefully lifting it up and off the hinges Store it in a safe place Chapter 5 Installing Options 5...

Page 160: ...nd Side Covers on page 5 10 2 Loosen the three screws 2 turns on the I O planar cover and unlatch the cover Attention If your system has the SSA bulkhead cable installed make sure that you do not dama...

Page 161: ...or Bay B Go to page 5 44 Installing a SCSI Disk Drive in Bank C D or E Go to page 5 51 Installing a SSA Disk Drive in Bank C D or E Go to page 5 55 Installing a SCSI Backplane in Bank D or E Go to pa...

Page 162: ...cal matched pairs that is they must be installed across from each other For example if you have a memory DIMM installed in J1 you must have an identical memory DIMM installed in J2 In order for you to...

Page 163: ...or information on installing or adding memory adapter cards see Installing or Adding Memory Adapter Cards on page 5 20 For information on removing memory adapter cards see Removing Memory Adapter Card...

Page 164: ...the retainer hooks Attention To prevent damage to the card and the card connectors open and close the retainer hooks at the same time 5 Remove the connector cover that is over the unused memory card s...

Page 165: ...page 5 17 12 If you do not have any other procedures to perform replace the I O planar cover as described in Replacing the I O Planar Cover on page 5 101 then return here to determine your next step 1...

Page 166: ...I O Planar Cover on page 5 16 then return here to determine your next step 3 Remove the memory adapter card shield 4 The card is secured in place with card retainer hooks one on each end of the card...

Page 167: ...refer to Option List on page 5 17 7 If you do not have any other procedures to perform replace the I O planar cover as described in Replacing the I O Planar Cover on page 5 101 then return here to det...

Page 168: ...your system can have 2 memory cards installed You can install up to 3GB of addressable ECC memory The memory modules sizes available for your system are 32MB and 128MB Attention Memory modules must b...

Page 169: ...the chassis to minimize static electrical charges and then pick up a memory modules 4 Install the memory module Note Memory modules must be installed in identical pairs size and speed New memory modul...

Page 170: ...rting the memory modules diagonally may damage the memory modules 5 Go to Device Records on page A 2 to record the size of the memory modules and the connector into which it is installed then return h...

Page 171: ...lace the I O planar cover as described in Replacing the I O Planar Cover on page 5 101 then return here to determine your next step 9 Replace the covers as described in Replacing Both the Front and Si...

Page 172: ...ors and determine which memory modules you want to remove 3 Remove the memory modules by pushing the tabs out on the memory connectors as shown 4 Store any memory modules you are no longer using in a...

Page 173: ...ing memory modules in the empty connectors go to Adding or Replacing Memory to an Existing Card on page 5 25 8 If you do not have any other procedures to perform replace the I O planar cover as descri...

Page 174: ...f your system Your system has nine expansion slots for connecting adapters The expansion slots are numbered on the back of the system as shown below You can install ISA and PCI adapters Memory adapter...

Page 175: ...emoving the I O Planar Cover on page 5 16 then return here to determine your next step 3 Determine which expansion slot you will use for the adapter Check the instructions that came with the adapter f...

Page 176: ...remove the screw with a screwdriver b Slide the expansion slot cover out of the system c Store the expansion slot cover in a safe place for future use d Save the screw for use in securing the adapter...

Page 177: ...as described in Replacing the I O Planar Cover on page 5 101 then return here to determine your next step 8 Go to Device Records on page A 2 and write the adapter name next to the slot into which it...

Page 178: ...scribed in Removing the I O Planar Cover on page 5 16 then return here to determine your next step 3 Remove any cables that are attached to the adapter 4 Remove the adapter a Note the slot number of t...

Page 179: ...d Carefully pull the adapter out of the system Chapter 5 Installing Options 5 35...

Page 180: ...planar cover as described in Replacing the I O Planar Cover on page 5 101 then return here to determine your next step 7 Go to Device Records on page A 2 and delete the name of the adapter you removed...

Page 181: ...level see Chapter 4 Service Processor Menus on page 4 1 2 Update the Service Processor firmware if necessary see Chapter 4 Service Processor Menus on page 4 1 3 When the system reboot is complete shu...

Page 182: ...ainer hooks at the same time c Place the new CPU card in the card guide rails d Make sure that the black tabs on the new card are captured by the retainer hooks e Align the card with the connectors f...

Page 183: ...connectors open and close the retainer hooks at the same time h Connect the power cable to each of the CPU cards i Ensure that the power cables come out vertically from the power supply and that they...

Page 184: ...Text Based System Management Services on page 3 24 The version level has the letters wil and five numbers in it The numbers represent the year and the day of the year the firmware was created yyddd w...

Page 185: ...ll a media drive in bay B1 or B2 The base system has a hot swap backplane installed in bank C You can install six hot swappable disk drives into the bays in bank C You can order additional hot swap ba...

Page 186: ...epending on your configuration you may need to order and install up to two additional SCSI 2 adapters The internal Ultra SCSI option is supported in backplanes C D and E and requires one Ultra SCSI ad...

Page 187: ...al surface on the system then remove the drive from the bag Static Devices 2 Check the instructions that came with the drive to see if you need to set any switches or jumpers on the drive or if you ne...

Page 188: ...age 5 10 2 Each device you install in bay B must have a tray like that shown below If your drive came with a different tray remove it and install the correct tray Your system has extra tray s in the b...

Page 189: ...that are shipped with the disk carrier if they were not previously installed Make sure the gaskets are installed as shown behind the front lip One gasket goes above the mounting hole and one gasket go...

Page 190: ...nterposer that came with your SCSI device to the drive 6 Check and place SCSI ID jumpers in correct position on the drive for correct ID See Table A 2 on page A 4 for SCSI ID addresses 5 46 IBM RS 600...

Page 191: ...osition the device vertically with the connectors facing the rear of the system b Align the device with the guides on the bottom of the bay and slide it to the rear of the bay until it stops Chapter 5...

Page 192: ...ed SCSI drive connector at the back of the bay Connect the SCSI drive connector to the drive 2 Connect the power cable connector to the 4 pin connector on the drive 3 The following illustration shows...

Page 193: ...he integrated SCSI on the system board to backplane C Attention Route the cables SCSI 2 and power at the rear of the media drives so they do not block airflow or bind between the fans and media drives...

Page 194: ...B2 the removable bezel should not be removed 10 Go to Table A 2 on page A 4 to record the drive location diskette interface devices do not require a SCSI ID then return here to determine your next ste...

Page 195: ...ank D Before installing disk drives in bank E you must also order and install A disk drive backplane for bank E A SCSI PCI adapter that drives Bank E A SCSI cable that connects the SCSI PCI adapter to...

Page 196: ...can be easily damaged if exposed to shock electrostatic discharge or rough handling 3 It is recommended that you install the disk drive in the next unused position of bank C D or E Attention Attachin...

Page 197: ...carrier with the raised guides on the bottom of the bay d Slide the carrier into the bay gently to keep from damaging the disk drive Slide the carrier to the rear of the bay until it stops Chapter 5...

Page 198: ...States on page 2 18 for information on disk drive lights 5 Go to Table A 2 on page A 4 to record the drive location for the drive then return here to determine your next step 6 If you have other driv...

Page 199: ...kplane at the rear of bank D or E You must also order and install an SSA adapter and an SSA cable that connects the disk drive backplane to the SSA adapters To order contact your authorized reseller o...

Page 200: ...isk drive with care as it is very fragile and can be easily damaged if exposed to shock electrostatic discharge or rough handling 4 A minimum of two SSA disk drives are required when populating indivi...

Page 201: ...carrier with the raised guides on the bottom of the bay d Slide the carrier into the bay gently to keep from damaging the disk drive Slide the carrier to the rear of the bay until it stops Chapter 5...

Page 202: ...tates on page 2 18 for information on disk drive lights 6 Go to Table A 2 on page A 4 to record the drive location for the drive then return here to determine your next step 7 If you have other drives...

Page 203: ...owever you must turn off the system when performing the steps that involve installing or removing backplanes cables adapters memory and CPU cards 1 Inventory your parts and tools a backplane b power c...

Page 204: ...rew hole on the left side of the backplane with the top screw hole on the left side of bank D making sure the dimples on the backplane line up with the holes on the frame of the system b Secure the ba...

Page 205: ...ansion slots Refer to Installing Adapters on page 5 30 for installation instructions then continue to the next step 7 Attach cables to backplane D or E a When installing a hot swap backplane connect t...

Page 206: ...made neatly place the cables into the power supply side tray e Locate the SCSI cable f Before connecting the SCSI cable fill in your SCSI cable labels Fill in the bank identifier D or E and the adapt...

Page 207: ...Connect the SCSI cable from the second SCSI internal connector to the new backplane D or E Refer to the following illustrations to help you connect the cables properly Chapter 5 Installing Options 5 6...

Page 208: ...wing table to help you determine the proper numbers to enter on the label Physical Slot of SCSI Adapter Bank Label 9I P 30 78 8I P 30 70 7P 30 68 6P 30 60 5P 10 78 4P 10 70 3P 10 68 2P 20 60 1P 20 58...

Page 209: ...10 If you have other procedures to perform refer to Option List on page 5 17 11 If you do not have any other procedures to perform replace the covers as described in Replacing Both the Front and Side...

Page 210: ...install a SSA disk drive backplane at the rear of bank D or E You must order and install a SSA adapter To order contact your authorized reseller or marketing representative After the backplane is com...

Page 211: ...iners 2 If you have not already done so remove the covers as described in Removing Both the Front and Side Covers on page 5 10 3 Install the SSA adapter see Installing Adapters on page 5 30 4 Replace...

Page 212: ...6 Locate the new backplane 7 Attach the new power cable to backplane D 8 Locate the SSA bulkhead cable or internal SSA cable 5 68 IBM RS 6000 7025 F50 Series User s Guide...

Page 213: ...9 Connect the SSA cable to the new backplane Refer to the following illustrations to help you connect the cables properly Chapter 5 Installing Options 5 69...

Page 214: ...10 Connect the connector from the EPOW cable to backplane D as shown 5 70 IBM RS 6000 7025 F50 Series User s Guide...

Page 215: ...p screw hole on the left side of the backplane with the top screw hole on the left side of bank D making sure the dimples on the backplane line up with the holes on the frame of the server b Secure th...

Page 216: ...c Connect the other end of the power cable to the power supply 5 72 IBM RS 6000 7025 F50 Series User s Guide...

Page 217: ...nue with step 14 on page 5 74 13 If you are using the external SSA bulkhead cable a Remove the bulkhead plate at the rear of the system b Attach the SSA bulkhead cable to the inside rear of the system...

Page 218: ...ow Refer to the SSA documentation for information on connecting these cables 14 Backplane D installation is complete 15 If you are installing a backplane E continue with step 16 on page 5 75 otherwise...

Page 219: ...move the outside SSA cable from Backplane D this cable is attached later in these procedures One end of the SSA daisy chain cable connects here 17 Locate the new backplane Chapter 5 Installing Options...

Page 220: ...h the SSA daisy chain cable to the connector on Backplane D 20 If the other end is not attached to the inside SSA connector on Backplane E 21 Connect the connector from the EPOW cable to backplane E a...

Page 221: ...Chapter 5 Installing Options 5 77...

Page 222: ...ackplane with the top screw hole on the left side of bank D making sure the dimples on the backplane line up with the holes on the frame of the server b Secure the backplane with one screw 23 Connect...

Page 223: ...24 Connect the SSA cables that were removed from backplane D to the outside SSA connector on backplane E Chapter 5 Installing Options 5 79...

Page 224: ...26 If you have other procedures to perform refer to Option List on page 5 17 27 If you do not have any other procedures to perform replace the covers as described in Replacing Both the Front and Side...

Page 225: ...ernal Drives Where are you removing the drive To remove a disk drive tape drive or CD ROM from bay A or bay B go to page 5 82 To remove a drive from bank C D or E go to page 5 83 Chapter 5 Installing...

Page 226: ...ve the drive from the bay Store the drive in a safe place 6 Go to Table A 2 on page A 4 and update the drive information then return here to determine your next step 7 If you are removing another inte...

Page 227: ...The lights on the disk drive provide status of the drives See Disk Drive Status LED States on page 2 18 for a definition of the disk drive status Attention An application procedure unique to your ope...

Page 228: ...Covers Only on page 5 6 2 Locate the drive you want to remove 3 Ensure that you have selected the correct drive 4 Press the spin down button on the drive carrier to remove power from the drive The gre...

Page 229: ...handle on the drive tray and carefully pulling the drive out of the system Store the drive in a safe place Attention Handle the disk drive with care as it is very fragile and can be easily damaged if...

Page 230: ...C D or E on page 5 51 9 Go to Table A 2 on page A 4 and update the drive information then return here to determine your next step 10 If you have other procedures to perform refer to Option List on pag...

Page 231: ...ghts on the disk drive provide status of the drives See Disk Drive Status LED States on page 2 18 for a definition of the disk drive status Attention An application procedure unique to your operating...

Page 232: ...rs Only on page 5 6 2 Locate the drive you want to remove 3 Ensure that you have selected the correct drive 4 Press the spin down button on the drive carrier to remove power from the drive The green L...

Page 233: ...her disk drive you must install a blank carrier in that bay 6 Disconnect the drive from the connector on the backplane by grasping the handle on the drive tray and carefully pulling the drive out of t...

Page 234: ...C D or E on page 5 55 9 Go to Table A 2 on page A 4 and update the drive information then return here to determine your next step 10 If you have other procedures to perform refer to Option List on pag...

Page 235: ...such as a combination lock or padlock Remove the system covers as described in Removing Both the Front and Side Covers on page 5 10 1 Install the U bolt a Use a screwdriver to remove the two plastic...

Page 236: ...Replacing Both the Front and Side Covers on page 5 96 3 Insert the security cable through the U bolt Loop the cable around or through an object from which it cannot be removed then fasten the cable e...

Page 237: ...when you attempt to install it a Align the bottom of the front cover with the bottom of the system b Fit the front cover s bottom hooks into the grooves located on the bottom of the system c Make sur...

Page 238: ...e Lock the keylock on the front cover f Close the latch located on the left side of the front cover 5 94 IBM RS 6000 7025 F50 Series User s Guide...

Page 239: ...stem by aligning the pins with the hinges and sliding the door down 3 Close the door Attention Be sure to maintain a clearance of at least 51 mm 2 inches on all sides of the system to allow for air ci...

Page 240: ...e side cover a Align the pins on the rear of the side cover with the two hinges on the rear of the system Open the side cover to a 90 degree angle b Slide the side cover down c Push the side cover to...

Page 241: ...mpt to install it a Align the bottom of the front cover with the bottom of the system b Fit the front cover s bottom hooks into the grooves located on the bottom of the system c Make sure the keylock...

Page 242: ...e Lock the keylock on the front cover f Close the latch located on the left side of the front cover 5 98 IBM RS 6000 7025 F50 Series User s Guide...

Page 243: ...stem by aligning the pins with the hinges and sliding the door down 4 Close the door Attention Be sure to maintain a clearance of at least 51 mm 2 inches on all sides of the system to allow for air ci...

Page 244: ...l power cords into properly grounded electrical outlets Note If you are in the United Kingdom and have a modem or fax machine attached to your system reconnect the telephone line after you plug in the...

Page 245: ...lanar cover over the top of the system adapter housing Push the bottom of the I P planar cover in aligning the key on the system with the key slot on the cover Replace the I O planar cover 2 Latch the...

Page 246: ...5 102 IBM RS 6000 7025 F50 Series User s Guide...

Page 247: ...nostic support is optionally installed with the AIX operating system and therefore may not be installed on some systems When diagnostics are installed the device support for some devices may not get i...

Page 248: ...MINAL process again Running Standalone Diagnostics Consider the following when you run Standalone Diagnostics The diagnostic disc must remain in the CD ROM drive for the entire time that diagnostics a...

Page 249: ...u run diagnostics using a TTY type terminal as the console display See the operator manual for your type of tty terminal to find the key sequences you need to respond to the diagnostics For the 3151 r...

Page 250: ...tings Otherwise refer to your operator s manual compare the following attribute descriptions with those of your terminal and set your attributes accordingly Generated Code Set ASCII Screen Normal Norm...

Page 251: ...position of the next line in the page after it reaches the last character position of the current line in the page Forcing insert Off Off Tab Field Field Field The column tab stops are ignored and the...

Page 252: ...arity bit and is used together with the word length attribute to form the 8 bit data word byte Stop bit 1 1 1 Places a bit after a data word byte Turnaround character CR CR CR Selects the carriage ret...

Page 253: ...New line New line The cursor moves to the next line when the Return key is pressed New line CR CR CR The Return key generates the carriage return CR and the line feed LF characters The line turnaround...

Page 254: ...164 Settings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps bits per second line speed to communicate with the system unit Word length bits 8 8 8 Selects eight bits as a data word length...

Page 255: ...lowing steps 1 Stop all programs including the AIX operating system get help if needed 2 Turn the power off 3 Remove all tapes diskettes and CD ROMs 4 Turn the power on a When or after the diskette in...

Page 256: ...oncurrent mode The share test level tests a resource while the resource is being shared by programs running in the normal operation This testing is mostly limited to normal commands that test for the...

Page 257: ...sources available to check All of the system resources except the SCSI adapters memory processor and the disk drive used for paging can be checked Error log analysis is done in maintenance mode when y...

Page 258: ...M drive and the SCSI controller that controls it cannot be tested by the Standalone Diagnostics Running the Standalone Diagnostics To run Standalone Diagnostics in service mode take the following step...

Page 259: ...e displayed instructions to checkout the desired resources 8 When testing is complete use the F3 key to return to the DIAGNOSTIC OPERATING INSTRUCTIONS Chapter 6 Using the Online and Standalone Diagno...

Page 260: ...rom any extended location information A group of logical devices can have the same base location code because they are all on the same physical package but may require extended location information to...

Page 261: ...Z1 A3 1 LUN 1 at SCSI ID 3 on integrated SCSI bus 1 from Planar 2 rather than P2 Z1 A3 A1 2 The sub location is either a basic physical extension or sub enclosure of the base location but does not re...

Page 262: ...1 I O Planar Connector J27 0x0060 Diskette Port 01 D1 P2 D1 I O Planar Connector J13 0x03f0 Keyboard Port 01 K1 00 P2 K1 I O Planar Connector J23 0x0060 Mouse Port 01 K1 01 P2 O1 I O Planar Connector...

Page 263: ...dge ID02 Device 02 Card in PCI Slot 7P 30 68 to 30 6F P2 I7 I O Planar Connector J7 Host Bridge ID02 Device 03 Card in PCI Slot 8P 30 70 to 30 77 P2 I8 I O Planar Connector J8P Host Bridge ID02 Device...

Page 264: ...ough C6 When connected to SCSI Port 2 P2 Z2 30 58 00 G 0 Where G identifies Secondary SCSI Bus ID 8 through 13 P2 Z2 B2 1 through B2 6 Secondary SCSI Bus ID 8 through 13 SCSI Backplane D When connecte...

Page 265: ...n Bays E1 through E6 When connected to PCI adapter in slot P2 In AB CD 00 G 0 Where AB CD identifies the adapter s slot and G identifies the SCSI Bus ID 8 through 13 P2 In Z1 B2 1 through B2 6 Backpla...

Page 266: ...mber or physical location The devfunc number is defined as the PCI device number times 8 plus the function number FRU Name AIX Location Code Physical Location Code Physical Connection Logical Identifi...

Page 267: ...ation code is not available CD will be FF EF is the connector ID It is used to identify the adapter s connector that a resource is attached to GH is used to identify a port device or FRU For example F...

Page 268: ...es of 0 to 255 are valid There is also a bus location code that is generated as 00 XXXXXXXX where XXXXXXXX is equivalant to the node s unit address Examples of physical location codes displayed by AIX...

Page 269: ...Any PCI card in slot 6 30 68 to 30 6F Any PCI card in slot 7 30 70 to 30 77 Any PCI card in slot 8 30 78 to 30 7F Any PCI card in slot 9 01 D1 Diskette adapter 01 R1 Parallel port adapter 01 S1 Seria...

Page 270: ...6 24 IBM RS 6000 7025 F50 Series User s Guide...

Page 271: ...7 13 Display Vital Product Data VPD Service Aid and Display Hardware Vital Product Data Task 7 13 Display Configuration Service Aid and Display Configuration and Resource List Task 7 14 Change Hardwa...

Page 272: ...ice Aid 7 23 Update System or Service Processor Flash Service Aid 7 23 Display Firmware Device Node 7 24 Display Resource Attributes 7 24 7135 RAIDant Array Service Aid 7 25 PCI RAID Physical Disk Ide...

Page 273: ...display data and do additional testing Options for the service aids are available when the software package for that option is installed The service aids are selected via the Task Selection Menu Refe...

Page 274: ...also left in tmp to allow for visual comparison All errors are reported Configure Remote Maintenance Policy Service Aid The Remote Maintenance Policy includes modem configurations and phone numbers to...

Page 275: ...Administration Center Phone Number This is the number of the System Administration Center computer catcher that receives problem calls from systems Contact the system administrator for the correct te...

Page 276: ...tem Name System Administrator Aid This is the name given to the system and is used when reporting problem messages Note Knowing the system name aids the support team to quickly identify the location c...

Page 277: ...between heartbeats from the operating system Surveillance Time Delay This is the time to delay in minutes between when the operating system is in control and when to begin operating system surveillan...

Page 278: ...tart or Reboot Policy When Use the O S Defined Restart Policy is set to No or the operating system restart policy is undefined then the restart policy is determined by the Supplemental Restart Policy...

Page 279: ...command line by entering usr lpp diagnostics bin uspchrp a Diagnostic Package Utility Service Aid The Diagnostic Package Utility Service Aid allows the user to perform the following actions Format a...

Page 280: ...upported and Optical Disk service aid for supported optical disks Certify Certify reads all of the ID and data fields It checks for bad data and counts all errors encountered If more than 10 hard data...

Page 281: ...e the following procedure 1 Format the drive 2 Check the defect map by running the Erase Disk Service Aid Note If you use the Format and Certify option there may be some blocks which get placed into t...

Page 282: ...he old and new disks be installed in or attached to the system with unique SCSI addresses This requires that the new disk drive SCSI address must be set to an address that is not currently in used and...

Page 283: ...tte one time and displays the total number of bad sectors found Display or Change Configuration or Vital Product Data VPD Service Aid This service aid allows the user to display change configuration d...

Page 284: ...hen a resource is selected a menu is displayed that lists all the VPD for that resource Note The user cannot alter the VPD for a specific resource unless it is not machine readable Add Resource to Res...

Page 285: ...iagnostic Test List Note Only resources that were previously detected by the diagnostics and deleted from the Diagnostic Test List is listed If no resources are available to be added then none are lis...

Page 286: ...ormation is not from the error log maintained by the AIX operating system This information is stored in the etc lpp diagnostics data dat file Display Test Patterns Service Aid This service aid provide...

Page 287: ...and The Display Error Summary and Display Error Detail selection provide the same type of report as the errpt command The Display Error Analysis Summary and Display Error Analysis Detail selection pro...

Page 288: ...ted from either hard disk or LAN The information is not cleared when booting from Standalone Diagnostics When booting from Standalone Diagnostics this service aid can take the logged information and t...

Page 289: ...be backed up and replaced Formatting the disk will not improve the availability of spare sectors Periodic Diagnostics Service Aid This service aid provides a tool for configuring periodic diagnostics...

Page 290: ...gnostics cannot communicate with anything on the SCSI Bus and cannot isolate the problem Normally the procedure for finding a problem on the SCSI Bus with this service aid is to start with a single de...

Page 291: ...a SCSI Inquiry Command and a check condition occur When the SCSI Bus Service Aid is entered a description of the service aid is displayed Pressing the Enter key will display the Adapter Selection men...

Page 292: ...nded to be cleaned will also be displayed Copy a tape drive s trace table The trace table of the tape drive is written to diskettes The required diskettes must be formatted for DOS Writing the trace t...

Page 293: ...may be provided also you need to know the fully qualified path and file name of the flash update image file If the flash update image file is on a diskette you need the AIX DOS utilities package to pr...

Page 294: ...orms The format of the output data will not necessarily be the same between different levels of AIX It is intended to be used to gather more information about individual or particular devices on the s...

Page 295: ...at a selected disk drive Array Controller Microcode Download This selection allows the microcode on the 7135 controller to be updated when required Physical Disk Microcode Download This selection is u...

Page 296: ...7 26 IBM RS 6000 7025 F50 Series User s Guide...

Page 297: ...ld stop all programs and the operating system This procedure runs the Online Diagnostics in Service mode or Standalone Diagnostics If the Online Diagnostics are installed they should be run See the op...

Page 298: ...the Diagnostics from a TTY Terminal on page 6 3 Return to substep 5 when you finish checking the attributes 5 Turn the power on a When the keyboard indicator appears press F5 on the direct attached ke...

Page 299: ...e representative they may instruct you to install wrap plugs to better isolate a problem 4 Select the System Verification option on the Diagnostic Mode Selection menu 5 If you want to run a general ch...

Page 300: ...F3 once and then follow the displayed instructions to shut down system 2 If you changed any attributes on your ASCII terminal to run the diagnostics change the settings back to normal 3 This complete...

Page 301: ...r ASCII terminal to find the key sequences you need to respond to the diagnostic programs The diagnostics can use a display connected to the video port or a ASCII terminal attached to a serial port Th...

Page 302: ...Diagnostic tests can be run on many resources while the operating system is running However more extensive problem isolation is obtained by running Online Diagnostics in Service mode Do you want to ru...

Page 303: ...tem 2 After the operating system is stopped power off the system unit 3 Go to Step 6 YES Go to Step 9 Step 6 This step loads Online Diagnostics in service mode If you are unable to load the diagnostic...

Page 304: ...p 9 The diagnostics loaded correctly Press the Enter key Is the Function Selection menu displayed NO Go to Step 10 YES Go to Step 11 Symptom Action Display problem Go to Step 8 All other symptoms Go t...

Page 305: ...problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key extends into two horizontal rows of keys Record error code M0KBD002 and report the problem to...

Page 306: ...he Missing Resource menu is displayed Follow the displayed instructions until either the Diagnostic Mode Selection menu or an SRN is displayed If the Diagnostic Mode Selection menu is displayed select...

Page 307: ...SA adapter Configuration Service Aid allows the identification and configuration of ISA adapters for Standalone Diagnostics ISA adapters must be identified and configured before they can be tested Sel...

Page 308: ...the defaults of the diagnostic programs The ASCII terminal must be attached to serial port 1 on the system unit Are you going to load Standalone Diagnostics and run them from a ASCII terminal NO Go t...

Page 309: ...d keyboard or 5 on the ASCII keyboard to indicate that diagnostics are to be loaded 4 Enter any requested passwords 5 Follow any instructions to select a console Did the Diagnostics Operating Instruct...

Page 310: ...e units FRUs are needed to restore the system to correct operation Step 1 Considerations before Running This Procedure The diagnostics can use a display connected to the video port or a ASCII terminal...

Page 311: ...he diagnostics load NO Go to Step 5 YES Go to Step 6 Step 4 This step attempts to load the Standalone diagnostics 1 Turn the power to off 2 Turn the power to on 3 Insert the diagnostic CD ROM into the...

Page 312: ...and there was NO beep heard from the system unit during the IPL sequence Record error code M0SPK001 The system stops with the Diagnostic Operating Instructions displayed Go to Step 6 The diskette LED...

Page 313: ...be faulty 1 Check the SMS error log for any errors To check the error log Choose tools Choose error log If an error is logged check the time stamp If the error was logged during the current boot atte...

Page 314: ...ontal row of keys Record error code M0KBD001 and report the problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key extends into two horizontal rows o...

Page 315: ...Record and retain the following information The server s identification numbers are located on the front cover and on the rear of the server Product Name IBM RS 6000 7025 F50 Series CPU Type Speed Se...

Page 316: ...3 J4 32MB 128MB Memory J5 J6 32MB 128MB Memory J7 J8 32MB 128MB Memory J9 J10 32MB 128MB Memory J11 J12 32MB 128MB Memory J13 J14 32MB 128MB Memory J15 J16 32MB 128MB Mouse Connector IBM Mouse Other _...

Page 317: ...g Table A 2 on page A 4 Notes If you attach a drive or other device to an adapter record the expansion slot number for that adapter in the adapter field of table A 2 Your model might have more preinst...

Page 318: ...e Integrated Bay B1 6 Integrated Bay B2 5 Bank C Bay 1 8 Bank C Bay 2 9 Bank C Bay 3 10 Bank C Bay 4 11 Bank C Bay 5 12 Bank C Bay 6 13 Bank D Bay 1 8 Bank D Bay 2 9 Bank D Bay 3 10 Bank D Bay 4 11 Ba...

Page 319: ...can cause fire explosion or severe burn Do not recharge disassemble heat above 100 C 212 F solder directly to the cell incinerate or expose cell contents to water Keep away from children Replace only...

Page 320: ...ystem date and time 1 If you have not already done so remove the covers as described in Removing Both the Front and Side Covers on page 5 10 2 Remove the system board cover as described in Removing th...

Page 321: ...the socket b As you slide it toward the front of the server push it down into the socket 6 Reconfigure your system and reset the system date and time If you are running AIX the bootlist command may ha...

Page 322: ...B 4 IBM RS 6000 7025 F50 Series User s Guide...

Page 323: ...e 4 1 5 Set the System Name Privileged User Menus on page 4 6 6 Enable Surveillance see 4 8 and Service Processor Functions and Features on page 4 24 7 Configure Call In Call Out see CALL IN CALL OUT...

Page 324: ...tialized the server the login prompt should appear at your remote terminal if you set up seamless modem transfer refer to page D 6 for more information This may take several minutes When this occurs y...

Page 325: ...Menu on page 4 18 to enter the actual telephone numbers your server will use for reporting problems Serial Port Configuration To configure the serial port on an AIX system enter the following command...

Page 326: ...C 4 IBM RS 6000 7025 F50 Series User s Guide...

Page 327: ...r a custom setup if required These files are included on the Sample Modem Configuration Files diskette and in your Service Processor firmware with the following names The sample modem configuration fi...

Page 328: ...cfg is recommended If ATZn configuration file modem_z0 cfg is recommended If yes go to 5 on page D 3 If not continue with 3 below 3 Does your modem command set include a test for v 42 error correction...

Page 329: ...ing Customizing the Modem Configuration Files You can create your own modem configuration file s or modify the samples provided After you customize your modem configuration files you MUST access them...

Page 330: ...he added command found in your modem manual Make this change to the third line of each of the following stanzas condout condin ripo 4 Save the changes Use this new modem configuration file as describe...

Page 331: ...anded off from the Service Processor to the operating system that agreeing terminal emulators becomes important The server s operating system will have some built in terminal emulators You may also ha...

Page 332: ...e about as many modem command variations as there are modems The sample modem configuration files have been written to capture the largest number of workable modem settings The modem command Dn where...

Page 333: ...ting for your server s modem See your model manual for this information The Dn command appears in three places each in three of the sample modem configuration files2 Recovery Strategy The recovery str...

Page 334: ...ce the connection loss If a local console is not a permanent part of your server you can still assign either the unused graphics console or the unused serial port as the primary console This gives you...

Page 335: ...rn echo off Q1 Turn off responses V Use numeric responses S Automatic answer inhibit Escape to command mode S 2 Answer on second ring H Hang up T Tone mode When used as T r it is a no op to maintain p...

Page 336: ...l done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 1 r or 5 r or 1 r timeout...

Page 337: ...it Escape to command mode S 2 Answer on second ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the c...

Page 338: ...1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 1 r or 5 r or 1 r timeout 6 done page send ATDT N R r N page...

Page 339: ...nswer inhibit Escape to command mode S 2 Answer on second ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will...

Page 340: ...t 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r...

Page 341: ...expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix D Modem Configurations D 15...

Page 342: ...se numeric responses S Automatic answer inhibit Escape to command mode S 2 Answer on second ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program s...

Page 343: ...essful send AT C1 D2 R1 r Detect carrier and DTR Ignore RTS expect r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up second ring...

Page 344: ...done RI Power On enabled error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done D 18 IBM RS 6000 7025 F50 Series User s Guide...

Page 345: ...econd ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands C1 Detect CD D2 Respond to DTR of...

Page 346: ...gnore RTS expect r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16...

Page 347: ...error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix D Modem Configurations D 21...

Page 348: ...D 22 IBM RS 6000 7025 F50 Series User s Guide...

Page 349: ...when the Power On Self Tests POSTS and configurations tasks are completed The Pre Standby phase components are SP Initialization SP performs any necessary hardware and software initializations SP POST...

Page 350: ...ne to answer calls prompt for a password verify the password and remotely display the standby menu The remote session can be mirrored on the local ASCII console if the server is so equipped and the us...

Page 351: ...onding to System Processor Commands The SP will respond to any command issued by the system processor Runtime Phase This phase includes the tasks that the SP performs during steady state execution of...

Page 352: ...E 4 IBM RS 6000 7025 F50 Series User s Guide...

Page 353: ...lling a SSA disk drive 5 55 removing a SSA disk drive 5 87 bank D or E installing a backplane 5 59 bank D or E installing a SSA backplane 5 66 battery replacement B 1 before you begin 1 2 C cable labe...

Page 354: ...5 6 front view 5 4 full high drives 5 42 G general access password changing 4 9 general information for 4 0GB 4 mm tape drive 2 31 general information for 8 mm tape drive 2 20 general user menus 4 4...

Page 355: ...48 memory 5 18 removing 5 28 upgrading or adding 5 18 memory modules installing 5 24 menu inactivity 4 3 menus general user 4 4 privileged user 4 6 service processor 4 3 service processor call in call...

Page 356: ...on methods 4 26 preface xvii preinstallation steps 5 43 preinstalled devices 5 41 primary console D 8 privileged access password changing 4 9 privileged user menus 4 6 problem determination using the...

Page 357: ...vice processor menus accessing locally 4 3 accessing remotely 4 3 call in call out 4 16 call out policy 4 20 service processor menus continued customer account 4 22 general user 4 4 language selection...

Page 358: ...i testing the setup call in C 2 call out C 2 tools 5 91 trademarks xvii U ubolt installing 5 91 unattended start mode enable disable 4 12 United Kingdom s telephone line requirements xii unloading the...

Page 359: ...Index X 7...

Page 360: ...X 8 IBM RS 6000 7025 F50 Series User s Guide...

Page 361: ...our response May we contact you Yes No When you send comments to us you grant us a nonexclusive right to use or distribute your comments in any way we believe appropriate without incurring any obligat...

Page 362: ...X 10 IBM RS 6000 7025 F50 Series User s Guide...

Page 363: ......

Page 364: ...IBM Part Number 07L8342 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber February 1998 SA38 54 1 7L8342...

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