– Ensure that the architecture of both WebSphere Application Server ND and
WebSphere Transformation Extender matches. For example, on a 32-bit
WebSphere Application Server ND architecture, the you must have the 32-bit
WebSphere Transformation Extender installed.
– Ensure that the WebSphere Transformation Extender system administration
attribute bcg.wtx.mapLocation is correctly configured to point to the directory
containing the WebSphere Transformation Extender maps.
– If you are using the WebSphere Transformation Extender RMI Server, then
ensure that it access to the directory containing the WebSphere
Transformation Extender map.
Error while invoking WebSphere Transformation Extender Map
While invoking WebSphere Transformation Extender map, if
java.lang.NoClassDefFoundError occurs in WebSphere SystemOut.log, then ensure
that the WebSphere Transformation Extender dtxpi.jar file is installed in the
router/lib.userexits directory.
IBM Support Assistant (ISA) Plugin
WebSphere Partner Gateway is enabled for IBM Support Assistant (ISA). The ISA
product plugin for WebSphere Partner Gateway provides features such as log
collection for PMR (Problem Management Report), Searching product specific
information, and so on. ISA tool allows the customers to find necessary
information required for analyzing the problem and managing the service requests.
Refer to http://www-01.ibm.com/software/integration/wspartnergatewayfor more
information on the ISA product plugin for WebSphere Partner Gateway. To know
more about ISA, refer to http://www.ibm.com/software/support/isa.
ISA helps customers to collect the logs, trace files and other configuration
information required by the IBM support team. This information will help the
support team to gain the necessary data required for analyzing and resolving the
customer PMRs faster.
Partner Migration Utility with LDAP
About this task
Whenever LDAP is enabled for WebSphere Partner Gateway Partner Migration
Utility, the
″
User does not have enough permissions
″
error occurs.
Note:
The LDAP user performing this operation has to be a member of the
hubadmin group.
1.
Go to
System Administration
>
Common Properties
.
2.
Change
bcg.ldap.containerauth
property to
False
.
3.
Login to the console using the same credentials that you used without LDAP.
4.
Go to
Account admin
>
Users
and create an user.
5.
Add LDAP user to the hubadmin group only.
6.
Go to
Administration
>
Common Properties
and set
bcg.ldap.containerauth
to
True
.
7.
Log out and login again
Chapter 17. Troubleshooting
185
Summary of Contents for E02HRLL-G - WebSphere Partner Gateway Express
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