Chapter 17. Troubleshooting
This chapter provides troubleshooting information you can use to identify and
resolve problems. See “Appendix B - failed events” on page 189 for a list of failed
events and their corresponding descriptions.
Topics in this chapter include:
v
“Avoiding long processing time on large encrypted AS documents” on page 158
v
“Avoiding long processing time for large encrypted documents” on page 159
v
“Avoiding out-of-memory errors” on page 159
v
“Collating data for multiple languages” on page 160
v
“Ensuring sufficient virtual memory for DB2 agents” on page 161
v
“Fixing DB2 SQL errors” on page 161
v
“IBM service log unreadable” on page 163
v
“WebSphere Application Server informational messages” on page 163
v
“Increasing the Receiver timeout setting” on page 163
v
“Optimizing database query performance” on page 164
v
“Resolving event 210031” on page 164
v
“Documents routed twice when network is lost or document manager server
shutdown abruptly” on page 165
v
“0A1 generated with data validation errors” on page 165
v
“EDI reports export the first 1000 records only” on page 165
v
“Console does not start after a server restart” on page 165
v
“FTPScripting Receiver receives StringIndexOutofBoundsException” on page 166
v
“Receiver Failure to read Configuration File” on page 166
v
“Configuring Users to receiving Alerts Notification” on page 166
v
“Resolving ClassNotFoundException for User Exit classes” on page 167
v
“Reprocessing events and business documents that fail to log to the database”
on page 167
v
“Disabling JIT in a WebSphere Application Server when WebSphere Partner
Gateway produces a javacore” on page 168
v
“Defining a custom transport type” on page 168
v
“Resolving WebSphere Partner Gateway errors BCG210031 and BCG240415” on
page 168
v
“Creating File directory destination on a drive other than C:” on page 169
v
“Preventing partner transactions from being processed by WebSphere Partner
Gateway” on page 169
v
“Fixing the browser ERROR: 500” on page 170
v
“Downloading CRL for SSL transactions” on page 170
v
“Databinding in JMS Exports/Imports within WebSphere Process Server” on
page 171
v
“Fixing test partner connection for SSL connections” on page 172
v
“Fixing errors BCGEDIEV0O56 and BCG210001” on page 172
v
“Fixing ORA-00988 error” on page 172
© Copyright IBM Corp. 2007, 2008
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