IBM DISA e-collaboration, Getting Started Manual

Page: 2 / 51

Workstation Preparation & New User Getting Started Guide
Page 1 of 51
Table of Contents
1. ................ 2 QUICK START - TO CONFIGURE YOUR WORKSTATION FOR E-COLLABCENTER
2. ........................................................................................................ 4 INTRODUCTION & OVERVIEW
3. ........................................................................... 5 WORKSTATION HARDWARE REQUIREMENTS
3.1 ........................................................................ 6 A
DDITIONAL CLIENT REQUIREMENTS FOR AUDIO
/
VIDEO
3.1.3 ..................................................................................................................................................6 Camera
3.2 ........................................................ 7 V
ERIFYING THE
S
YSTEM
A
UDIO AND
M
ICROPHONE ARE
E
NABLED
3.2.1 ..............................7 Steps To Verify Correct Device and Volume Controls Selections for Windows XP
3.2.2 ...........................7 Steps to Verify Selection of the Appropriate Sound Playback and Recording Device
4. .......................................................................................... 9 CLIENT SOFTWARE REQUIREMENTS
4.1 ................................................................................................................................. 9 IWS C
ONFLICT
4.2 .................................................................................................................................. 9 L
INUX CLIENTS
4.3 ............................................................................................................................ 9 W
INDOWS CLIENTS
4.4 .......................................................................................... 9 FDCC & SDC
V
2.0.4 W
INDOWS CLIENTS
4.5 .............................................. 10 D
ETAILS ON THE REQUIRED
S
UN
J
AVA
R
UNTIME
E
NVIRONMENT
(JRE)
4.5.1 ........................................................................................12 Enable TLS 1.0 in Java JRE 1.5.0 and later
4.6 .......................................................... 13 S
UPPORTED
B
ROWSERS AND
R
EQUIRED
B
ROWSER
S
ETTINGS
4.6.2 .................................................................................................................................................18 Firefox
4.6.3 .................................................................................................................................................21 Mozilla
5. ................................................................................................ 22 FILE UPLOAD SIZE LIMITATIONS
6. ......................................................................................................... 23 NETWORK REQUIREMENTS
7. .................................................................................................................... 25 TROUBLE SHOOTING
8. ................................................................................................................. 27 ADDITIONAL SUPPORT
APPENDIX A .............................................................................................................................................. 29
A.1 S
TEPS TO
T
EST YOUR
A
UDIO
/V
IDEO
C
APABILITIES
P
RIOR TO
E
NTERING A
W
EB
C
ONFERENCE
(
PERFORMED
WITHIN THE
E-C
OLLAB
C
ENTER PORTAL
)...................................................................................................... 29
A.2 A
DDITIONAL
D
ETAILS ON
M
ICROSOFT
’
S
B
INARY AND
S
CRIPT
B
EHAVIOR
.................................................. 31
APPENDIX B – FDCC & SDC V2.0.4 CONFIGURATION......................................................................... 31
B.1 I
NSTALL THE LATEST
S
UN
JRE ............................................................................................................. 31
B.2 M
AKE SURE
E
QUIFAX IS A TRUSTED
C
ERTIFICATE
A
UTHORITY
................................................................ 31
B.3 R
UN THE
G
ROUP
P
OLICY
E
DITOR AS AN
A
DMIN
..................................................................................... 32
B.4 E
DIT
I
NTERNET
E
XPLORER
’
S
J
AVA SECURITY SETTINGS
......................................................................... 35
B.5 C
HANGE
J
AVA
P
ERMISSIONS
................................................................................................................ 36
B.6 U
PDATE
G
ROUP
P
OLICY AS AN
A
DMIN
.................................................................................................. 38
B.7 A
DD
E-C
OLLAB
C
ENTER TO
T
RUSTED
S
ITES IN
IE 7 ............................................................................... 42
DOCUMENT INFORMATION AND REVISION HISTORY ........................................................................ 49