Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM you
should try the suggested actions that are appropriate to your problem.
Screen is blank and
power indicator is off.
No power to monitor.
Setup section
starting on page 2
Problem
Possible Cause
Suggested Action
Reference
Screen is blank and
power indicator is
steady green.
Brightness and Contrast
may be too low.
Display mode of the
computer is outside
the range of the
monitor.
No video signal from the
computer.
User controls section
starting on page 5
Further information
section starting on
page 9
12
Adjust brightness and contrast.
Reconfigure the computer to use a
supported display mode.
Check the signal cable is firmly connected
to the computer.
Check no pins are bent in the signal cable
connector.
Ensure the electrical outlet and the
monitor are both switched on.
Check power cord is firmly plugged into
the monitor and the electrical outlet.
If the power cord plug has a removable
fuse, replace it.
Try another power cord.
Try another electrical outlet.
